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Serenity at Coconut Bay

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Traveler (403)
Pool & Beach (120)
Room & Suite (78)
Overview
  • Excellent92%
  • Very good7%
  • Average1%
  • Poor0%
  • Terrible0%
Travelers talk about
“great house”(34 reviews)
“outdoor shower”(12 reviews)
“wet bar”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
All hotel details
Additional information
Offers from Serenity at Coconut Bay
Offers & Announcements: Grand Romance Package
Offers from Serenity at Coconut Bay
Offers & Announcements: Grand Romance Package
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Reviews (192)
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Traveler rating
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LanguageEnglish
173
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All reviewsgreat houseoutdoor showerwet barplunge poolbutler servicebeach cabanachef ericbutler suitemichael smithgrand romance packagemain resortsunset cruisethe general managerprivate villabutler phonebutler teamgreat butlers
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1 - 5 of 191 reviews
Reviewed 6 days ago

Serenity is as described…serenity! My wife and I recently returned from our honeymoon there. We picked Serenity because of the privacy and intimacy that we thought it would provide, and we were not disappointed. Getting through customs/security at the St. Lucia airport was quick and...More

2  Thank jrleone3
Response from Michael S, Manager at Serenity at Coconut BayResponded yesterday

Thank you very much for this wonderful detailed review. It seems you covered all the bases when it comes to all of the amenities and services we have to offer here. The Grand romance package for anyone celebrating an occasion or just wanting to experience...More

Hotel's Favorite
Reviewed April 29, 2018

It starts from the moment you arrive to a happy smiling staff. That is when we met our main butler Yannic. Yannic greeted us with a smile and took us to our private suite and made us a cocktail, the hospitality never ended. The entire...More

9  Thank Mike M
Response from Michael S, Manager at Serenity at Coconut BayResponded May 1, 2018

We miss your large group already. You provided a lot of energy and entertainment while you were here. The staff thoroughly enjoyed having you here. Of course I was grateful for the many conversations we had. We certainly look forward to seeing you again in...More

Reviewed 1 week ago

Where do we begin? It truly could not have been a better trip. Our travel agent (Cindy Bryant) recommended Serenity to my wife and I for our honeymoon because we were looking for a relaxing and, if we wished, private honeymoon. This resort offered us...More

4  Thank Steven W
Response from Michael S, Manager at Serenity at Coconut BayResponded 5 days ago

Thank you Sarah and Steven. we are so happy that we exceeded your expectations on such an important occasion. all of our staff take great pride in making sure that your stay is a memorable one. It is very important to us that we give...More

Reviewed 1 week ago

There's lots of great things to say about staying at Serenity. The excellent suites are located within lovely gardens, each having their own plunge pools and courtyard area. The accommodation facilities are excellent, with some great housekeeping to keep things in tip-top condition (thanks Rosey...More

3  Thank John W
Response from Michael S, Manager at Serenity at Coconut BayResponded 4 days ago

John, We are so happy that we were able to make your 10 day stay here an unforgettable one. The team works very hard to be available for your daily wishes. Our food is second to none on the island and as you experienced our...More

Reviewed 1 week ago via mobile

My wife and I just flew home from a week-long honeymoon at Serenity at Coconut bay. We wanted to take a moment and give our two cents from the arrival to departure. 1. Arrival: The airport in St Lucia was quite small. We landed and...More

3  Thank Ian S
Response from Michael S, Manager at Serenity at Coconut BayResponded 4 days ago

Thank you very much for taking the time to write this great review.We certainly entertain a lot of honeymoon couples here and we are very happy that you took advantage of the excursions we have to offer on this beautiful island.Serenity's success is about the...More

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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$678 - $1,172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$678 - $1,172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (403)
Pool & Beach (120)
Room & Suite (78)
Dining (30)
Questions & Answers
Ask a question
GC111990
August 18, 2018|
AnswerShow all 3 answers
Response from Dan L | Reviewed this property |
The chef is happy and resort are happy to take special requests. The food is far superior at serenity so no need to waste time at the coconut bay
1
Vote
Molly P
August 6, 2018|
Answer
Response from Michael S | Property representative |
There is a laundry at coconut bay. We provide ironing but guests have to do their own laundry. Thanks
0
Votes
Charlotte2HHI
July 28, 2018|
AnswerShow all 6 answers
Response from Pamela S | Reviewed this property |
I was not aware of them having sunscreen. They may have but it was not offered to us. We brought our own and when we ran out we bought some at the Coconut Bay sister resort across the street.
0
Votes
Room Tips
"Plan ahead, read the many reviews, and BOOK THE Serenity RESORT EARLY!!!!"
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"Every room is great!"
Read review
"Any of the suites are perfect, we stayed in the premium room. Each room provides a quiet and private area."
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"They are all good"
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