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DoubleTree by Hilton Hotel Newcastle International Airport

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DoubleTree by Hilton Hotel Newcastle International Airport
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1,725 Reviews from our TripAdvisor Community

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Showing 1,674: English reviews
Reading, United Kingdom
Reviewed 3 days ago NEWvia mobile

This hotel is a very good choice if you need to be by the airport. Rooms are well serviced and weekend rates very good - I paid £5.00 more than the Premier Inn rate and the facilities are so much better! A cookie on check in is a good added touch! We arrived early so bag dropped and returned! We...

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Helpful?
Thank Newkneebb
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Newkneebb, thank you for your recent review of our Hotel and we are pleased you enjoyed your cookies and your stay with us. We look forward to seeing you again!

Bishop Auckland, United Kingdom
Reviewed 4 days ago NEW

One of the breakfast staff member was extremely rude - offensive she physically tried to stop myself and my wife from leaving the dining room over the payment of two breakfast omelettes despite the fact that on arrival the hotel took copy of my credit card for payments of any extras Also the receptionist refuse to give me the contact...

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Helpful?
1Thank Eugene G
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Eugene G, thank you for your recent review. My Front Office Supervisor has already replied to you personally regarding the above. We look forward to welcoming you back.

Reviewed 6 days ago NEW

Stayed several times for work. This is an excellent location next to the airport with parking. Excellent room and bathroom. Clean and tidy. Excellent breakfast and dinner facilities. The only issue that the air conditionining resets itself.

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Helpful?
Thank Pam19832010
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Pam19832010, thank you for your recent review and we are pleased that you enjoy your stays with us and we look forward to welcoming you back again!

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago NEWvia mobile

We stopped here before an early morning flight. The hotel was fine, room ok, bar and restaurant fine. However our trip was spoiled by a very rude young woman on reception who seemed either under-trained or uninterested. Her explanation of parking policy made no sense and she seemed to continually contradict herself. Add to this the entirely missing information on...

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Helpful?
Thank Michael vvv S
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Michael vvv S, thank you for your recent review. We are pleased you liked your bedroom and our bar and restaurant and I apologise for the miscommunication between yourself and the Front Office team member.

Northwich, United Kingdom
Reviewed 1 week ago

Well the boss decided to have a team meeting 10 minutes from her house so 15 of us had to trek from all 4 corners of the UK. Good parking at the hotel, as we were in a meeting it was complimentary otherwise it would have been £19.The staff were all great, especially the reception staff. The food was really...

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Helpful?
1Thank Geoff S
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Geoff S, thank you very much for your kind review of our Hotel and we are pleased that you enjoyed all aspects of your meeting with us. We look forward to welcoming you back!

Montvale, New Jersey
Reviewed 1 week ago

I stayed at this hotel for two nights on a business trip. I must admit never having come across any hotel with a better location, right across from the airport building, barely 100 meters from the terminal entrance. It's a very decent place and the quality of service is very good. The rooms are well-appointed and there is absolutely no...

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Helpful?
Thank lovellp596
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear lovellp596, thank you so much for your lovely review of our Hotel and we are pleased you enjoyed all aspects of your stay with us. We look forward to seeing you again!

Nottingham, United Kingdom
Reviewed 1 week ago

The hotel was let down by the lack of car parking spaces. The online check in was good but does not provide enough information to provide an informed choice. Check in and check out were quite slow, staff seemed to be hanging around but not doing anything constructive, from what I could see. I really liked the fact they offered...

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Helpful?
Thank V8489POcarolp
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear V8489POcarolp, thank you for your recent review of our Hotel. We have both an upper and lower level of parking spaces so I am not sure if you only saw the upper level possibly? Should you wish to stay with us again, please contact the Hotel directly and we can advise you on the parking.

Doncaster, United Kingdom
Reviewed 1 week ago via mobile

So we arrived on Friday night greeted by hot cookies at the reception by lovely friendly receptionists!! We then went into our room which was absolutely stunning and had an amazing view of the runway. We decided to eat in the hotel restaurant- this area requires a little improvement as the staff aren't very attentive but the hotel receptionists maids...

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Helpful?
1Thank KRxox
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear KRxox, thank you for your recent review of our Hotel and we are pleased overall you enjoyed your stay. if you have a few moments, please could you contact our Food and Beverage Manager personally on fbmanager@doubletree-newcastle.co.uk to highlight when you ate in Fratellos Restaurant so he can highlight any training issues to the members of staff on duty...

Middleton in Teesdale, United Kingdom
Reviewed 1 week ago

Loved this hotel. The room was great and completely blacked out. Considering the proximity to the runway, the noise was minimal. Thought the bar a restaurant area where very nice but only got drinks. Didn't pay the extra £22 for breakfast.

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Helpful?
Thank kellyo354
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear kellyo354, thank you for your recent review of our Hotel and we are pleased that you enjoyed your stay. We look forward to seeing you again!

Lytham St Anne's, United Kingdom
Reviewed 1 week ago via mobile

Very stylish restaurant, very friendly and helpful staff. A simple Sunday menu with sufficient choice promises traditional quality fayre. The meal lived up to expectations all served promptly. The duck liver and black pudding with duck egg starter was so tasty. Three roast beefs cooked to perfection two well done and one medium, very tasty. The presentation of the cheesecake...

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Helpful?
Thank Appreciates_value
ClaireD_DOS, Director of Sales at DoubleTree by Hilton Hotel Newcastle International Airport, responded to this review

Dear Appreciates_value, thank you so much for your lovely review of your meal with us in Fratello's; it sounds like you enjoyed it! I will pass your feedback to food and beverage department and thank you again for your kind words.

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Near DoubleTree by Hilton Hotel Newcastle International Airport

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Offering contemporary, upscale accommodation and ideally situated adjacent to the terminal building, express links to Newcastle city centre via Metro and the A1, it is the perfect hotel for business and leisure travellers.The hotel has five meeting rooms with inbuilt state-of-the-art AV and function suite to accommodate 40 to 150. Fratello’s restaurant offers guests a range of Italian cuisine with more informal dining options available in the hotel’s Columbus Bar. Boasting 179 spacious en-suite bedrooms with complimentary internet access, soundproof windows and luxurious Sweet Dreams beds; it also has a business centre, 24-hour room service, fitness centre, continental lounge and onsite car parking including Park and Fly options. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Newcastle International Airport

Address: Woolsington, Newcastle upon Tyne NE13 8BZ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range: $68 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Newcastle International Airport 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
DoubleTree By Hilton Hotel Newcastle International Airport Newcastle Upon Tyne/Woolsington
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Newcastle International Airport staff and other travelers.
14 questions
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Langholm, United Kingdom
Newcastle, United Kingdom
Newcastle upon Tyne, United Kingdom
over a year ago
2 months ago
Harrogate, United Kingdom

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Questions? Get answers from DoubleTree by Hilton Hotel Newcastle International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room is a good room”
 of 5 bubbles 462JENNIFERB, 3 weeks ago | Read review
“Use some where cheaper”
 of 5 bubbles daviddD1708OE, 4 weeks ago | Read review
“All rooms good”
 of 5 bubbles 772susanf, Nov 1, 2016 | Read review
“Double rooms are more than adequate, well furnished”
 of 5 bubbles 681nickl, Oct 29, 2016 | Read review
“Check in and choose room on line with Hilton Honors membership.”
 of 5 bubbles 587MikeE, Oct 22, 2016 | Read review
5 of 5
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