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Britannia Hotel Newcastle Airport

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Britannia Hotel Newcastle Airport
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914 Reviews from our TripAdvisor Community

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Showing 903: English reviews
Larbert, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

We checked in hereafter our return flight from Rhodes, at 5am for a few hours sleep before heading back to Scotland. Staff on duty were friendly and informative. Hotel room was completely different to what we had in Rhodes which was went to be a 5 star all inclusive holiday. In the Britannia there was toiletries, towels, clean sheets, beds... More 

Helpful?
Thank 226gillianw12
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear 226gillianw12, Thanks for your feedback, we are so pleased the hotel and staff served you well. We offer fantastic packages throughout the year and we do hope to see you again in the future Kind regards, Dean Routledge Operations Manager More 

Peebles, United Kingdom
Level Contributor
93 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We always stay at this hotel , it is so handy for the airport the prices are reasonable and the rooms pleasant , in fact the restaurant has improved greatly , the bar is well stocked and the staff are first class .there is plenty car parking if you are going on holiday , and it is approx 7or 8... More 

Helpful?
1 Thank deulas
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear deulas, Thank you so much for your comments, we are making changes and have a new Food & Beverage manager onboard who is looking at the food service etc in detail and will make necessary changes using guest feedback. We look forward to seeing you again soon Kind regards, Dean Routledge Operations Manager More 

Edinburgh, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Staying at the hotel before flying out tomorrow from the airport across the road to Greece. The staff are actually good at their jobs, no complaints there, but the hotel is in need of an overhaul. The only reason we stay is that you get free parking, otherwise we would look elsewhere. Cheap and cheerful best describes it.

Helpful?
Thank Kiwififer
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Kiwififer, We appreciate the time taken to review our hotel. We are so pleased with your positive feedback relating to our team. We are constantly reviewing feedback and updating facilities where possible. Our park, stay & fly packages are exceptional value for money. We look forward to welcoming you again soon Kindest regards, Dean Routledge Operations Manager More 

Penrith, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is absolutely fine for the price. The reception areas and the conference rooms are all of a good size and are kept clean and modern. The rooms are far from luxurious and the beds are not very comfortable but as a place to stay the night before an early flight, it is fine.

Helpful?
Thank HannahErrin
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear HannahErrin, Thanks for your honest feedback, we use all guest feedback to help us improve for the future. We look forward to having the opportunity of welcoming you again Kind regards, Dean Routledge Operations Manager More 

Whitehaven, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

hubby and I stayed here prior to flying to spain we have stayed here on previous occasions and wonder what some people expect for their money.yes the hotel may be a little dated but the staff are very polite and friendly I would like to particularly comment that CLAIRE who served us behind the bar was an absolute star coping... More 

Helpful?
Thank lynda w
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Lynda w, Thanks for your positive feedback, Claire will be thrilled that you remembered her for good service and I will ensure the comments are passed onto her. We look forward to welcoming you again. Regards, Dean Routledge Operations Manager More 

Exeter, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I paid 40quid for a night in the Britannia after a business trip. The décor was a relic of the 1990's as were the rooms and the restaurant was school canteen standard with a few bits of parsley thrown in a vain attempt to elevate the foot to any standard other than the municipal. But that being said I got... More 

Helpful?
Thank John A
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Der John A, Thanks for your feedback, we appreciate the time taken and look forward to welcoming you again soon Kind regards, Dean Routledge Operations Manager More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Having stayed in various hotels in Newcastle, this hotel has polite reception staff and night porters. A little pre dated but the beds were comfy. Fresh towels daily which suit the bigger build person :)

Helpful?
Thank Darren1862
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Darren1862, We thank you for your comments, we are pleased you found our reception/night team to be welcoming and we look forward to having the opportunity of welcoming you again in the future Kindest regards, Dean Routledge Operations Manager More 

Dumfries and Galloway, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

clean hotel although a little dated and could certainly do with refurbishment had three course meal which was ok staff friendly on reception excellent for parking before our holiday and only a few minutes walk to airport very convenient before and after a flight would certainly use again

Helpful?
Thank lisha1320
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear lisha1320, Thanks for your review of the Britannia hotel Newcastle Airport, we appreciate the time taken. Our team have worked very hard within the last 18 months redecorating etc and we will continue till completion to improve our product. We hope to see you again soon Kindest regards, Dean Routledge Operations Manager More 

Moffat, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night before an early morning flight. Got a really good deal by booking at holiday extras.com which included the accommodation, a 3 course meal and parking for 11 nights. The staff were all very helpful. The room we were in was a family room but was very cramped. 2 single beds pushed together and a... More 

Helpful?
Thank Sharon H
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Sharon H, Thank you for your comments, we are disappointed the hotel didn't meet your expectations. We are a purpose built airport hotel and our rooms are ideal for an overnight stay, we are very sorry the room was too warm. We can provide additional fans upon request and our windows do open fully but for health & safety... More 

York, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 1 night as we had an early flight the following morning,we parked our car there for a week which was fine.We decided to use the carvery which to be honest was very poor,plates were no bigger than a side plate & the staff seemed to be in a rush to get rid of us & it was only... More 

Helpful?
Thank Mazmik89
NewcManager716, Manager at Britannia Hotel Newcastle Airport, responded to this review

Dear Mazmik89, Thank you for your comments, we are truly sorry you felt rushed and undervalued. I can assure you this is not indicative of our usual levels of service and will not be tolerated. I will highlight your feedback with the rest of the management team. As mentioned in a previous review our corridors have recently been re-plastered and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Britannia Newcastle Airport Hotel is situated next to Newcastle International Airport and is within easy walking distance of the terminal, only 7 miles from Newcastle City Centre. ... more   less 

Additional Information about Britannia Hotel Newcastle Airport

Address: Woolsington | Ponteland, Woolsington, Newcastle upon Tyne NE13 8DJ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Woolsington
Price Range: $64 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Hotel Newcastle Airport 3*
Number of rooms: 105
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Also Known As:
Britannia Hotel Newcastle Upon Tyne
Britannia Hotel Newcastle Airport Newcastle Upon Tyne/Woolsington
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