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    Bannatyne Hotel - Charlton House

    Charlton Road, Shepton Mallet BA4 4PR, England
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    $147
    $147
    $147
    Traveler (398)
    Room & Suite (230)
    Dining (39)
    Overview
    • Excellent61%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “spa break” (80 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Fitness center
    Wheelchair access
    Meeting Rooms
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (953)
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    1 - 5 of 950 reviews

    Reviewed 6 days ago

    Been to Charlton house about 6 or 7 times over the last few years it is still my favourite for a spa break..... relaxed atmosphere,love being able to wear your dressing gown in all areas of the hotel...spoils the relaxation if you have to get...More

    Thank Sarah S
    Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded yesterday

    Thank you for taking the time to review us Sarah S. I am thrilled to hear that you enjoyed every aspect of your time with us! We pride ourselves on creating a relaxed yet professional atmosphere & I am glad that this was reflected. I...More

    Reviewed 1 week ago

    This building was decorated by the previous owners, the creators of Mulberry to showcase their different styles of furnishing and to that end it remains lovely, and the spa is beautiful. However the building is not well maintained and therefore a thousand little things cause...More

    Thank CatharineTE
    Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded yesterday

    Thank you for taking the time to review us with some constructive feedback CatharineTE. I am glad to hear that you enjoyed the majority of your stay, but saddened to find that a few points let it down. We pride ourselves on customer service &...More

    Reviewed 2 weeks ago via mobile

    I came back here for some R&R having stayed here last year. The staff were kind enough to upgrade me to a larger room which overlooked the jacuzzi. The food was as delicious as on my previous stay. The staff was friendly and helpful. I...More

    Thank Alison F
    Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 2 weeks ago

    Thank you for your lovely comments Alison F. I am thrilled to hear that you enjoyed every aspect of your time spent with us. I have passed on your great comments to our team. We look forward to welcoming you back to Charlton House very...More

    Reviewed 2 weeks ago

    We held our wedding reception here on 17th June 2017 and were blown away with the impeccable service provided. Megan was so helpful throughout the planning stages and on the day Julian was so helpful in organising everyone and hosting the event. The serving staff...More

    Thank newlymarried808
    Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 2 weeks ago

    Thank you for your amazing review newlymarried808! I am thrilled to hear that your day went perfectly for you! (we enjoyed it too & you both looked fabulous!) Here at Charlton House we pride ourselves on customer service & I am glad that this was...More

    Reviewed 2 weeks ago

    I stayed one night before a Spa day with girl friends. Check in was easy enough - and I was upgraded to the Coach room which was very nice, comfortable and clean...it had a private area outside the room.. but no view. I wasn't offered...More

    Thank Tanith F
    Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 2 weeks ago

    Thank you for taking the time to review us with some creative feedback Tanith F. I am pleased to hear that you enjoyed your room & dining experience; but saddened to hear that you felt our team did not always meet your expectations. I have...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Tennis Court
    Details
    • Price range
    • $105 - $315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA and Cheap Tickets so you can book your Bannatyne Hotel - Charlton House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Shepton Mallet
    • Also Known As
    • Bannatyne`s Charlton House Hotel Shepton Mallet ,
    • Charlton Hotel Shepton Mallet ,
    • Bannatyne Hotel - Charlton House Shepton Mallet, Somerset
    Add Photo Photos
    Traveler (398)
    Room & Suite (230)
    Dining (39)
    Pool & Beach (6)
    Hotel & Grounds (342)
    Bathroom (17)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
    Nearby Restaurants
    Whitstone's Traditional Fish and Chips
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    .47 miles away
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    Shepton Brasserie
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    .97 miles away
    Amigos
    20 reviews
    .97 miles away
    Nearby Attractions
    Kilver Court Gardens
    200 reviews
    .59 miles away
    My Coffee Stop
    20 reviews
    .98 miles away
    One Craft Gallery
    9 reviews
    .99 miles away
    Bannatyne Health Club & Spa - Charlton House
    130 reviews
    .00 miles away
    Ask a question
    Questions & Answers
    Weybiza
    July 5, 2017|
    AnswerShow all 4 answers
    Response from BannatyneCH | Property representative |
    Thank you for your enquiry Weybiza. We have designated smoking & non smoking tables in our grounds towards the back of the property. Kindest regards, Lewis Collins
    0
    Votes
    Cjryeovil
    April 9, 2017|
    Answer
    Response from Enquiries C |
    Hi. Yes of course you can go into the restaurant in your robes. you can also eat in the lounge areas or on our terrace in the garden. Kind regards Sam
    0
    Votes
    Cjryeovil
    April 9, 2017|
    AnswerShow all 3 answers
    Response from fiveprimes | Reviewed this property |
    It is not possible to eat in the spa it's far too small. It is however possible to go into the lounge in your robes. Very nice treatments and the food is very good.
    0
    Votes
    Room Tips
    "Rooms at the rear have nice views of the garden"
    Read review
    "upgrade to the deluxe for an extra £30. It was worth it."
    Read review
    "Wi fi not always easy to access. Certain parts of the hotel not easily accessible if mobility impaired."
    Read review
    "Room 14 has a wee patio and separate access. Very nice"
    Read review
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