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Arkweg 3-17, 5731 PD Mierlo The Netherlands
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Traveler (399)
Room & Suite (97)
Dining (31)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Mierlo
Location
3.7
Cleanliness
3.8
Service
4.1
Value
3.7
Travelers' Choice
A hotel that mixes sports with a huge scoop of fun. Even though we live sports, we’re not dead serious about it. Sure, we have cool sports facilities and professional soccer fields. Sure, the entire hotel is peppered with athletic elements. They are all meant to make you smile. That’s the game we like playing most. And the game is spelled F.U.N.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Badminton
Bicycle rental
Indoor play area for children
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Poolside bar
Bowling
Game room
Mini golf
Squash
Tennis court
Billiards
Table tennis
Walking tours
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Solarium
Steam room
Baggage storage
Non-smoking hotel
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Dutch, German
796Reviews1Q+A22Room tips
Traveler rating
  • 268
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  • 143
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  • 21
Time of year
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Popular mentions
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Most Recent
rezens10 wrote a review Jun 2022
Leverkusen, Germany130 contributions90 helpful votes
Our stay at HUP was ok, but we'd rather not come back again. Our room 209 was spacious, but not very clean and we had to ask to have the bathroom cleaned again. Even after that, we could still see traces of our predecessors. We had asked for a quiet room but this was opposite the elevator with a connecting door. The view from the window was against a wall. Overall, the hotel and facilities could need more love and care. The carpets and sofas in the lobby are in need of cleaning. The sauna is nice but could need a refresh / cleaning too, especially the silent room. Be aware that sauna and fitness have restricted opening hours on weekends, which are very limited. Some sports require extra payment which was not super clear on the website. Cinema was out of service. Food is ok but nothing special, but the service is mostly run by students and a little chaotic. We decided to go elsewhere on the second night. On a positive note: Staff is very friendly and parking is conveniently located across the street. Breakfast was ok but chaotic. However on a >150 Euro daily room rate, we had expected more.
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Ask for another room Go outside for food, there are good options just a walk away.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Mark Oidtmann, General Manager at HUP
Responded Jun 20, 2022
Hi, thank you for taking the time to leave a review! Sorry to hear that your stay was a bit disappointing this time. Hopefully we see you again sometime!
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Amir wrote a review Feb 2022
2 contributions1 helpful vote
Nice rooms, pleasant swimming pool, excellent fitness, much to do for children. Rooms were large and clean. Provided with quick check in and check out. Bowling was really interesting. Several entertainments for children. Grill Restaurant was great and tasty.
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Date of stay: February 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Oidtmann, General Manager at HUP
Responded Mar 1, 2022
Thank you for the kind words! Hope to see you again soon.
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renata i wrote a review Oct 2021
Amsterdam, The Netherlands2 contributions
I stated for one night with two young kids and was very nice. The price is very good compared to other places. We loved the swimming pool that is opened for the most of the day and small kids can really enjoy as its not deep. Also there is monkey town.
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Date of stay: October 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Oidtmann, General Manager at HUP
Responded Nov 4, 2021
Hi Thank you for taking the time to leave a review. Stay healthy and maybe we will see each other again,
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J&N wrote a review Oct 2021
Gemert, The Netherlands9 contributions1 helpful vote
Very good and child-friendly hotel. We had a great stay with children in the age of 2 to 15 years. Nice grill and bowling area, bit old, but oké. Free indoor playground "Monkeytown" and additional street-jump. The street-jump isn't as big as they promote and therefor it is a bit expensive. Indoor swimming-pool is nice, although a family dressingroom if you are visiting with small children would have been better. Service is really good and they take care for all our requests. Rooms are nice and clean and the in-between ping-pong table dividing two rooms is joy-full. Breakfast is really good and there is a lot to do to sport, relax and play.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Top rooms are the best, we had a club room which was already great!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Oidtmann, General Manager at HUP
Responded Nov 4, 2021
Hi, We are really overwhelmed by your positive feedback - its a good motivation for us! We are glad to read you enjoyed your time with us and especially our rooms with in-between the ping-pong table, our MATCH Room. Happy to see you back @HUP!
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Lotusbloem wrote a review Oct 2021
Heemstede, The Netherlands2 contributions1 helpful vote
I stayed for the second time at HUP. I chose this hotel because of all of the great sports facilities. We, a party of 4 (two kids), had a great time bonding over sports activities. You can play badminton, football, badminton, basketball, tennis, mini golf, table football, bowling, squash. Monkey Town, the indoor playhall next door is included. Also in the same building, was JumpStreet. There is a swimming pool and you have full access to the fully equipped gym next door. There is a mini movie theater. We were never bored. We had so much fun. A trip to Hup will be a annual trip. I am looking forward to next time. Staff is really friendly and breakfast was excellent. The only thing is that I would find fault with is the menu which consist mostly of pizza and bread (in the afternoon). I would love to have more healthy options. We booked a double room and there was a door which opened up to become a table tennis table, so we could play the game from our own rooms.
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Date of stay: October 2021
Rooms
Service
Sleep Quality
Room Tip: All the rooms are great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Oidtmann, General Manager at HUP
Responded Nov 4, 2021
Hi, Thank you so much for wonderful feedback. We really appreciate your kind words . With this compliments, especially about our team, it will be easy to continue spreading the good vibes. I will send your opinion about the menu to our chefkok. Thank you for sharing!
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Joris v wrote a review Oct 2021
Bad Bentheim, Germany53 contributions6 helpful votes
+1
We had a luxury CLUB room (1 adult, 1 kid) which was really cool, nice bathroom with a bathtub, very comfy bed, nespresso machine and Climate control. Some nice sporty touches to the room like a basketball net in the desk leading to the bin, soccer ball tiled bathroom floor and nice carpenting. We liked the grill/bowling offer including drinks for 3 hours. And there was just a lot to see and do for a weekend. A weekens is more than enough though. There was plenty of free parking available.
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Date of stay: October 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mark Oidtmann, General Manager at HUP
Responded Nov 4, 2021
Hello Joris, We are overwhelmed by your detailed and great review! Your appreciation, even for the details, makes us very happy. And of course we will forward all to our team!
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sillymoo wrote a review Sep 2021
7 contributions
The was clean, could have been cleaner for sure. Reception staff was in training, she friendly and helpful. Didn't like that the hotel assumes you have a car and charge you parking. Bar area was not clean, staff did not seem to be in any hurry to clean it, actually felt like they did not want to be there at all. Dishes left on tables for a long time. worst part was the restaurant, both main dishes were tasteless, no seasons or flavour. We did send he steak back as it was over cooked. Staff didn't feel they needed offer anything for 2 meals uneaten. Sports facilities, were fun. The 3 teens we had with us, enjoyed the pool, bowling and general fun staff around the hotel. We used the squash courts, which were fine.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: If you want Luxury, then this is not the place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Saskia wrote a review Aug 2021
1 contribution
Me and my 14 year old son stayed for 3 nights. The hotel was clean. Nice details in the styling. Kind and helpfull staff. The breakfast buffet was a nice variety. Dinner was good. The grilling was delicious and much fun. If you are able to drink and eat a lot it is value for money, but when you cannot eat and drink a lot like me and my son it is expensive. The pool is not really big and does not offer a good oppertunity to dive in as advertised. Not really good for swimming to, because the pool is not deep enough. I was not able to use the hottubs, they were constantly occupied. The sauna was really nice. I especially liked when a staff member came in and put aroma in the sauna and had sort of chinese fan she wove around with nice aromas. Overall me and my son had a very pleasant and active stay. We will definately revisit this hotel again.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Harold de Locht wrote a review Aug 2021
3 contributions
Room was not clean by arrival. No free drinks or excuses. No warning when the room was clean. On the bill was a strange post for an extra bed, we didn't use. Removed from bill without ant excuse. Service in bar/terrace was vey bad. Dirty tables, not cleaning the tables. Slow service and by a request was there no follow-up Breakfast good, lots of staff and good assortiment of food Room was really clean, dust on tv and floor. Grill/bowlen was nice, good service and assortment Lots of sportfacilities, but not any survey or explanation The service is some (important) departments is not good. Slow and no survey from management. We paid almost € 700 for two nights with 3 persons. For a sleeping area, 2 breakfasts, one diner and some bar/terrace use.
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Date of stay: August 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter10211 wrote a review Aug 2021
Guttecoven, The Netherlands4 contributions
+1
We had a brilliant time during our stay at the Hup Hotel. So much to do and our little 3,5 year old had an amazing time. The food was great and the amount of different options during breakfast surpised us! Overall: great for a 2/3 night visit and really no need to go outside because the place has it all! The staff is super friendly and helpful and the design + quality of the inside is very nice!
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Reserve your spots for diner well in time(2/3 days ahead)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$124 - $149 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Carlton De Brug
LOCATION
The NetherlandsNorth Brabant ProvinceMierlo
NUMBER OF ROOMS
149
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Frequently Asked Questions about HUP
Which popular attractions are close to HUP?
Nearby attractions include Monkey Town Mierlo (0.04 miles) and d'n Asperghof Hof (0.5 miles).
What are some of the property amenities at HUP?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at HUP?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at HUP?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at HUP?
Yes, parking is available to guests.
What are some restaurants close to HUP?
Conveniently located restaurants include ijssalon Bacio, Wereldrestaurant Mierlo, and Del Limone.
Are there opportunities to exercise at HUP?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at HUP?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at HUP?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does HUP offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at HUP?
The staff speaks multiple languages, including English, German, and Dutch.