Strawberry Hill
Save
Share
New Castle Road B1, Irish Town Jamaica
Full view
View all photos (1,588)1,588
Room & Suite (653)
Pool & Beach (155)
About
Location
4.8
Cleanliness
4.6
Service
4.2
Value
3.8
Strawberry Hill Hotel, Spa & Gardens, a 26-acre mountain top resort, is located in the heart of one of the world's most famous coffee-producing mountain ranges, Jamaica's Blue Mountains. Listed in the New York Times #1 bestselling book, 1,000 Places To See Before You Die, Strawberry Hill is 3100 feet above sea level and features one of the most awe-inspiring views of the Blue Mountains in one direction as well as the city of Kingston in the other. On a clear day, one can see up to 100 miles from the property's infinity-edge pool, and at night the city far below becomes a twinkling mirror of the night sky. The property's 12 Georgian-style cottages, spa, exotic gardens and restaurant offerings underwent an extensive refurbishment in October 2011.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycles available
Hiking
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Snack bar
Special diet menus
Horseback riding
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Laundry service
Ironing service
Show more
Room features
Housekeeping
Private balcony
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Languages Spoken
English
Location
Full view
Contact
New Castle Road B1, Irish Town Jamaica
Getting there
Rental CarsSee all Irish Town rental cars
446Reviews17Q+A96Room tips
Reviews
Traveler rating
- 249
- 126
- 38
- 23
- 10
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
Nice welcome, with the best rum punch we have tasted. The house we got assigned was amazing. Very spacious and great view over Kingston. Next suprise was the infinity pool which is also great and a cool relaxing space. We were told that the food was special as well, but didn't perceive that as outstanding. At the resort many humingbirds are flying all over. It is well maintained and nice staff. Some things are a bit overpriced, like the massage (140 USD) and some appeared not to be available (like the High Tea). From the North it is quite a ride to get there, but if you have a helicopter, the hotel has a landing place for that. 😁 So overall, very luxurious. The hotel just needs to beware not to get too complacent and becoming faded glory.
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
What a wonderful place, stunning and spectacular scenery of the Blue Mountains. From where you can see Kingston quite on day time and lightening, lively during the nights. The personnel is kind, professional and the table is excellent. You can enjoy almost every day a great band playing classical reggae music and international songs. A must visit!
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Given the price and description, I was expecting much more attentive service and an upscale room . I had to ask lots of questions to understand how to access the extras I booked. Don't expect a peaceful mountain retreat. Between the restaurant on site, the other guests, and neighbors down the hill, it was impossible to just enjoy the sounds of wildlife. The room itself was fine, but it should be about half the price. Next time I would come up for a day trip but stay in a quiet hotel in Kingston.
Read more
Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We rocked up at Strawberry Hill for the final night of our Jamaica holiday. The setting is gorgeous, high in the mountains, he view overlooking Kingston. The grounds are immaculate, beautifully tendered to. Our room was equally lovely, rustic charm best describes it. However, you have to be relatively fit to stay in strawberry Hill due to the amount of stairs you have to encounter to get to your room. But so worth it. Dinner was OK, not spectacular alas. Breakfast a little hurried. Lunch fine. My biggest complaint was when we returned to our room after dinner…about 10.30pm, there had been no turn down service (I know, first world problem!). The lack of turn down was in itself fine, I can swish bedcovers, but all the shutters were wide open. I fiddled about, unable to shut them, so had to call reception and duly someone arrived to help. Also our safe was broken. The manager, Ricardo, was very very hands on and a complete treasure. Without him at the helm, this resort would sink and I’d probably rated it 2 stars. Definitely an experience for the scenery alone but the hotel is certainly lacking in many departments and needs serious investment.…
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Firstly, let’s go for the positives of which there are many!… - mesmerising location. So tranquil. Views incredible and very quiet and peaceful - food was fantastic. Everything was fresh, well cooked and nice portions - stayed at birdshill, beautiful size, huge terrace, outdoor shower, outdoor day bed - all very relaxing - staff friendly and approachable - beautiful pool and pool area, fantastic views, so relaxing However, there were some things which we feel need improving in order to make this a better experience, some of which may not be relevant for everyone… - our cafetière was broken. Asked for replacement but not done. Had to ask Ricardo the GM before anything changed. Furthermore, no actual coffee in the room, had to go collect some from the restaurant (why provide a cafetière with no coffee?). Whilst I’m on the coffee point, don’t expect a decent espresso or cappuccino - machine in the restaurant broken. I mean it’s 2022 should t they just provide a nespresso machine in the room. Maybe it’s just me. - room was amazing but yeah, a little dated. The oven was from the 1970s. Needs a spruce up - cleaning not done one day, had to ask for it to be done, which to be fair it was - service was a little slow in the restaurant. I mean you’re on Jamaican time, so it really wasn’t an issue for us, but if you’re in a rush it might be frustrating All in all I would definitely stay again. You cannot replicate the atmosphere in the evening in the dinky lit restaurant with the amazing views. It’s special. And the whole stay, despite the niggles above, was unforgettable.…
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is too run down and off their service game: not really a deluxe property. For these prices you could have a much nicer stay elsewhere. ARRIVALS: I booked this in December, got a confirmation notice then a reminder just about a week before we arrived. No record of our reservation on arrival. It took 90 minutes to finally get into a room. Again, okay, mistakes happen, but not at these prices with this kind of pretense. ROOMS: Rustic, essentially open air, and pretty spartan - not necessarily a bad thing, but these rooms are way past prime and desperately need to be updated. Surprisingly dingy (see black mold picture attached) be ready for NO privacy: you can hear every sound in every room around you, and I mean EVERYTHING. Safe didn't work, called twice, they never came. Asked for mosquito net (dengue season here), never came. I could go on. Sorry, Strawberry Hill, you know you aren't what you are showing people online. FACILITIES: Pool is unique but old and cold. Nice bar, nice library, great views from every table. We spent pretty much the day at the pool on loungers. DINING: This was a real bright spot in terms of quality and service. Generous continental breakfast, dinners and lunches . ell done, servers attentive and experienced. DEPARTURES: Lots of stairs, called twice for bellhop but a no show, so up (count them) 8 flights of stairs. Check out was a disaster. Any major chain hotel in the United States has better, faster, friendlier and more efficient service. …
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Overall a fantastic place but for the price I would expect rooms to be renovated a bit as they are very dated and definitely would have expected Internet in the rooms. Pros: - the location and the views are stunning, never seen anything like it. - the cottages have a lovely old architecture, big airy rooms, fantastic views and large balconies. So beautiful! - Chris, our driver, was absolutely brilliant (the drive up is terrifying and locals drive very fast, don't try and rent a car, tell the hotel to come pick you up!) - everyone is friendly - breakfast was great - the electric blankets in the beds were a nice touch - I recommend visiting the Craighton estate nearby (coffee plantation, you can walk there, $25 for the tour) - Nice pool area although pool itself was very cold Cons: - no Internet in the rooms which is a big drawback in 2022. We told the front office who said they will look into it but nothing was done. - cleaning was a problem, the rooms weren't properly cleaned before we arrived or on any of the days, just a very superficial job - slow service generally, took them 2 days to give us a hair dryer after many, many requests, similar issue with not enough towels and robes - very slow service at the restaurant, food was ok but nothing special - the property is old and this means a lot of dirty dusty corners, very dated - no windows, all mosquito nets only so we were constantly getting lizards, lots of ants and other insects in the rooms. One of the beds was covered in insects when we checked in. - it also meant we could hear the couple having sex next door at 6am every morning, every conversation was heard. Bring earplugs. - a lot of back areas of the hotel were dirty and not kept up nicely - the spa was very very dated, I was put off any treatments when I went in there …
Read more
Date of stay: April 2022Trip type: Traveled with friends
Room Tip: Avoid driving yourself as roads are difficult and dangerous
Visit to the coffee plantation nearby...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This review is long overdue since it's been several years since our visit but just had a chance to revisit the area and we still love it. Strawberry Hill is Jamaican luxury at its best and I would definitely recommend it.
Read more
Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
LixTraveller wrote a review Mar 2022
Newcastle upon Tyne, United Kingdom397 contributions150 helpful votes
+1
Wonderful small boutique hotel with manicured grounds and the most incredible views overlooking Kingston. We received a very warm welcome on arrival, the cottages are simply decorated with super comfortable 4 poster beds and a small balcony. We stayed just 2 nights before moving onto explore other corners of the island. Food was of a good standard and the portions are large! Some things a little overpriced - $100 for a ribeye. My massage was ok, cut short so felt a little short changed. My husband got his full allocated time and enjoyed his more so. Make time to visit the local coffee plantation if you can. Thanks to Ricardo & his team for a lovely, albeit short stay. I would return in a heartbeat.
Read more
Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My partner and I stayed at Strawberry Hill for four nights in December. My only regret is that I wish we had stayed for six or seven. The team at Strawberry Hill is the best on the island. The crew at reception is lovely and they know how to make entry to (and staying at) the property easy and chill. Very soon after arriving we met Shelton who would be slinging some amazing drinks for us through our stay. Ricardo Bowleg is the GM and he's a true to pro. He's always around but not invasive. We most often dined with Jacette & Marva (sorry, spelling) and these two woman were amazing. Totally boss and knew our style after just one meal. Our room was lovely as were the views. The bed heaters were an amazing addition, I feel lucky to have tested it because had no idea what it was when I originally saw the dial by the bed. Pro tip: set it before you go to dinner and you'll have no issues falling asleep in the cool evening air. The restaurant was really impressive. Breakfast coffee was the best on our trip, fresh baked breads and muffins plus lovely a porridge (eggs were darn good too). We tended to have a light lunch by the pool most days since we were saving ourselves for dinner, sharing a sandwich was enough for us. Dinner was generally a feast. All dishes were good. I'm a sausage lover and was not disappointed by that menu item. My only complaint with any of the food is that the portions are massive. Yes, we live in NYC so maybe that makes us biased but being a person who likes to try many things was a challenge. Perhaps it's a good problem to have for most of the guests though. The bar was beautiful and as I mentioned earlier Shelton is really an ace. They have a good selection of local rum and Mr. Bowleg mentioned he'd be adding more in the future. The grounds and general vibe of the hotel was beyond beyond. Amazing location, very quiet, no kids (thank you, this is not a kids hotel), fires (inside and out) every night, a chill pool scene (and a chilly pool! great to cool a high sun intake), tons of trees and flowers. It really is a dream. We'll be a back for sure.…
Read more
Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$280 - $373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strawberry hill irish town, strawberry hill jamaica
LOCATION
CaribbeanJamaicaSaint Andrew ParishIrish Town
NUMBER OF ROOMS
12
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Strawberry Hill
Which popular attractions are close to Strawberry Hill?
Nearby attractions include Blue Mountains (1.4 miles), Devon House (4.9 miles), and Craighton Estate Great House (0.3 miles).
What are some of the property amenities at Strawberry Hill?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Strawberry Hill?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Strawberry Hill?
Conveniently located restaurants include Devon House I-Scream, Devon House Bakery, and Spanish Court Cafe.
Are there opportunities to exercise at Strawberry Hill?
Yes, guests have access to a pool and a sauna during their stay.
Does Strawberry Hill offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Strawberry Hill?
Many travelers enjoy visiting Devon House (4.9 miles).
Does Strawberry Hill have any great views?
Yes, guests often enjoy the mountain view available here.