Strawberry Hill
New Castle Road B1, Irish Town Jamaica
Full view
View all photos (1,573)1,573
Room & Suite (641)
Pool & Beach (153)
About
Location
4.8
Cleanliness
4.6
Service
4.2
Value
3.8
Strawberry Hill Hotel, Spa & Gardens, a 26-acre mountain top resort, is located in the heart of one of the world's most famous coffee-producing mountain ranges, Jamaica's Blue Mountains. Listed in the New York Times #1 bestselling book, 1,000 Places To See Before You Die, Strawberry Hill is 3100 feet above sea level and features one of the most awe-inspiring views of the Blue Mountains in one direction as well as the city of Kingston in the other. On a clear day, one can see up to 100 miles from the property's infinity-edge pool, and at night the city far below becomes a twinkling mirror of the night sky. The property's 12 Georgian-style cottages, spa, exotic gardens and restaurant offerings underwent an extensive refurbishment in October 2011.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycles available
Hiking
Children Activities (Kid / Family Friendly)
Parking
Wifi
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Snack bar
Horseback riding
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Laundry service
Ironing service
Show more
Room features
Housekeeping
Private balcony
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Location
38Car recommended
Grade: 38 out of 100
126Restaurantswithin 5 miles
17Attractionswithin 5 miles
Contact
New Castle Road B1, Irish Town Jamaica
Getting there
Rental CarsSee all Irish Town rental cars
447Reviews18Q+A98Room tips
Reviews
Traveler rating
- 250
- 125
- 40
- 23
- 10
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My stay was amazing property vey well kept super clean great servers and housekeepers. I tried to contact the property to rebook recently and the communication via what’s app is horrible 2 star level super frustrating. I reached out to Front desk staff they told me to contact Resevations and no response. After letting front desk know that reservations was unresponsive they promised to have some one reach out , as you can guess never happened. So unprofessional for such a great property. Last person I spoke to was Paula what she said would happen, never happened still Haven’t been contacted days later. Stayed there more than once but frustrated enough to start looking else where.
Read more
Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you don’t live in Jamaica you would have to contact via what’s app or email good luck getting...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here for six nights & so thrilled we did . We chose a basic Mountain View room which was gorgeous. The location of Strawberry hill is absolutely stunning & the views are breathtaking. The restaurant is wonderful, great breakfasts & evening meals . Super pool . The staff are all so lovely & so accommodating. It was nice to meet the general manager who greeted guests on many occasions while we were there & was genuinely interested in what guests had to say . We visited the nearby coffee plantation & walked into Irish town to visit the bar & coffee shop . I would have no hesitation recommending Strawberry Hill , a tip - visit the lower floor of the main building ( wow !) you’ll love this hotel . Nice little shop onsite too .
Read more
Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Visit the lower floor below the bar
Mountain View rooms are stunning . Irish town about a mile...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This was one of "bucket list" trips and it didn't disappoint. We began out 25th trip to Jamaica with a 3 night stay at Strawberry Hill. We stayed in "gong" and loved the view of Kinston from our terrace. The view of the Blue Mountains was breath taking and saw 3 different rainbows during our 3 day stay. I hope we make it back someday because we fell in love with this resort. Arville at the bar was wonderful as well as our greeter Davonte (sp?). We could not have asked for a more perfect start to our vacation
Read more
Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Absolutely stunning location - high in the hills above Kingston with fantastic views of the city and the hills. The gardens are beautiful. The room and facilities in the room need some improvement - compared to our last visit it was looking a bit neglected. We had no kettle (assume there should have been one) and it took 8 hours to be brought down by housekeeping. We had an electric blanket on one bed but not the other. We waited an hour at check in for them to change things over with the room - we had asked for twin beds and they had a double. That may be the reason our room wasn’t quite up to scratch as there wasn’t enough time to prepare it. Staff in the bar are lovely and efficient. Staff in the restaurant are pleasant but food took forever to arrive. It was very good when it did arrive. The general manager is very sweet and comes round every day to check all is ok. Basically the setting is unique and I would recommend a visit. But the general level of service needs a kick up the arse to warrant the high prices of a stay.…
Read more
Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Nice welcome, with the best rum punch we have tasted. The house we got assigned was amazing. Very spacious and great view over Kingston. Next suprise was the infinity pool which is also great and a cool relaxing space. We were told that the food was special as well, but didn't perceive that as outstanding. At the resort many humingbirds are flying all over. It is well maintained and nice staff. Some things are a bit overpriced, like the massage (140 USD) and some appeared not to be available (like the High Tea). From the North it is quite a ride to get there, but if you have a helicopter, the hotel has a landing place for that. 😁 So overall, very luxurious. The hotel just needs to beware not to get too complacent and becoming faded glory.
Read more
Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
What a wonderful place, stunning and spectacular scenery of the Blue Mountains. From where you can see Kingston quite on day time and lightening, lively during the nights. The personnel is kind, professional and the table is excellent. You can enjoy almost every day a great band playing classical reggae music and international songs. A must visit!
Read more
Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Given the price and description, I was expecting much more attentive service and an upscale room . I had to ask lots of questions to understand how to access the extras I booked. Don't expect a peaceful mountain retreat. Between the restaurant on site, the other guests, and neighbors down the hill, it was impossible to just enjoy the sounds of wildlife. The room itself was fine, but it should be about half the price. Next time I would come up for a day trip but stay in a quiet hotel in Kingston.
Read more
Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
We rocked up at Strawberry Hill for the final night of our Jamaica holiday. The setting is gorgeous, high in the mountains, he view overlooking Kingston. The grounds are immaculate, beautifully tendered to. Our room was equally lovely, rustic charm best describes it. However, you have to be relatively fit to stay in strawberry Hill due to the amount of stairs you have to encounter to get to your room. But so worth it. Dinner was OK, not spectacular alas. Breakfast a little hurried. Lunch fine. My biggest complaint was when we returned to our room after dinner…about 10.30pm, there had been no turn down service (I know, first world problem!). The lack of turn down was in itself fine, I can swish bedcovers, but all the shutters were wide open. I fiddled about, unable to shut them, so had to call reception and duly someone arrived to help. Also our safe was broken. The manager, Ricardo, was very very hands on and a complete treasure. Without him at the helm, this resort would sink and I’d probably rated it 2 stars. Definitely an experience for the scenery alone but the hotel is certainly lacking in many departments and needs serious investment.…
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Firstly, let’s go for the positives of which there are many!… - mesmerising location. So tranquil. Views incredible and very quiet and peaceful - food was fantastic. Everything was fresh, well cooked and nice portions - stayed at birdshill, beautiful size, huge terrace, outdoor shower, outdoor day bed - all very relaxing - staff friendly and approachable - beautiful pool and pool area, fantastic views, so relaxing However, there were some things which we feel need improving in order to make this a better experience, some of which may not be relevant for everyone… - our cafetière was broken. Asked for replacement but not done. Had to ask Ricardo the GM before anything changed. Furthermore, no actual coffee in the room, had to go collect some from the restaurant (why provide a cafetière with no coffee?). Whilst I’m on the coffee point, don’t expect a decent espresso or cappuccino - machine in the restaurant broken. I mean it’s 2022 should t they just provide a nespresso machine in the room. Maybe it’s just me. - room was amazing but yeah, a little dated. The oven was from the 1970s. Needs a spruce up - cleaning not done one day, had to ask for it to be done, which to be fair it was - service was a little slow in the restaurant. I mean you’re on Jamaican time, so it really wasn’t an issue for us, but if you’re in a rush it might be frustrating All in all I would definitely stay again. You cannot replicate the atmosphere in the evening in the dinky lit restaurant with the amazing views. It’s special. And the whole stay, despite the niggles above, was unforgettable.…
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This place is too run down and off their service game: not really a deluxe property. For these prices you could have a much nicer stay elsewhere. ARRIVALS: I booked this in December, got a confirmation notice then a reminder just about a week before we arrived. No record of our reservation on arrival. It took 90 minutes to finally get into a room. Again, okay, mistakes happen, but not at these prices with this kind of pretense. ROOMS: Rustic, essentially open air, and pretty spartan - not necessarily a bad thing, but these rooms are way past prime and desperately need to be updated. Surprisingly dingy (see black mold picture attached) be ready for NO privacy: you can hear every sound in every room around you, and I mean EVERYTHING. Safe didn't work, called twice, they never came. Asked for mosquito net (dengue season here), never came. I could go on. Sorry, Strawberry Hill, you know you aren't what you are showing people online. FACILITIES: Pool is unique but old and cold. Nice bar, nice library, great views from every table. We spent pretty much the day at the pool on loungers. DINING: This was a real bright spot in terms of quality and service. Generous continental breakfast, dinners and lunches . ell done, servers attentive and experienced. DEPARTURES: Lots of stairs, called twice for bellhop but a no show, so up (count them) 8 flights of stairs. Check out was a disaster. Any major chain hotel in the United States has better, faster, friendlier and more efficient service. …
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$373 - $601 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
strawberry hill irish town, strawberry hill jamaica
LOCATION
CaribbeanJamaicaSaint Andrew ParishIrish Town
NUMBER OF ROOMS
12
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSTRAWBERRY HILL - Updated 2023 Prices & Resort Reviews (Irish Town, Jamaica)
Frequently Asked Questions about Strawberry Hill
Which popular attractions are close to Strawberry Hill?
Nearby attractions include Blue Mountains (1.4 miles), Devon House (4.9 miles), and Craighton Estate Great House (0.3 miles).
What are some of the property amenities at Strawberry Hill?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Strawberry Hill?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Strawberry Hill?
Conveniently located restaurants include Devon House I-Scream, Devon House Bakery, and Spanish Court Cafe.
Are there opportunities to exercise at Strawberry Hill?
Yes, guests have access to a pool and a sauna during their stay.
Does Strawberry Hill offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Strawberry Hill?
Many travelers enjoy visiting Devon House (4.9 miles).
Does Strawberry Hill have any great views?
Yes, guests often enjoy the mountain view available here.