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Resort de Zeven Heuvelen

Traveler (48)
Room & Suite (16)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Casino and Gambling
Dry Cleaning
Golf course
Heated pool
Indoor pool
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Sauna
Self-Serve Laundry
Tennis Court
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Room features
Family Rooms
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
15Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
131Reviews
48Photos
1Q+A
5Room tips
Traveler rating
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  • 7
Time of year
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  • English
Quite unpleasant journey in this dishonest resort by some aspects. Decent setting and facilities but mediocre treatment of the customer. The house keeping in particular is astonishingly poor. However, the employees at the reception are pretty smilling and welcoming... it is
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They charged me 40 euros to repaint all the bungalow I stayed in because they said one wall was dirty. As a proof they sent me one picture of a normal wall. They wanted to charge me 40 euros because a chair broke when a friend sat on it. They charged me 30 euros to buy a new
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Generally really bad service from the reception, I experienced a lot of miscommunication, lack of knowledge from the people hired there and very bad attitude. They seemed very unprofessional. I won't recommend living here!
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Response from Dezevenheuvelen, General Manager at Resort de Zeven Heuvelen
Responded Mar 31, 2017
Thank you for your review. We will discuss this internally. Can you send me a mail, so we know what the reservation is. (info@dezevenheuvelen.nl)
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We had a studio room for five nights. The staff were unfailingly friendly and helpful. Amenities:- Twin beds pushed together Two ring electric hob Microwave Fridge Saucepans, crockery and cutlery Few sachets of milk, tea, coffee and sugar Tea towel & sachet of washing up
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Response from Dezevenheuvelen, General Manager at Resort de Zeven Heuvelen
Responded Mar 21, 2017
Thank you for this good review. We like to welcome you again!
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I have stayed here before and really enjoyed it so thought we would stay here again but was disappointed with our room this time. We booked a double room but got give 134 a family room which meant the actual bedroom size was tiny. Literally a bed fitted in and with no windows
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Response from Dezevenheuvelen, General Manager at Resort de Zeven Heuvelen
Responded Mar 21, 2017
Tahnk you for your review and feedback. We will welcome you again!
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"Choose a house with sunlight coming in from the windows, and with nice furnitures, the houses are very differently decorated."
"Ask for a room overlooking the back as it is quieter."
"choose a different hotel it is quicker"
"How to choose a good room - GO TO ANOTHER HOTEL"
"If you are a couple, please book a room for 4 persons, instead of the small studios. The studios are small and a little bit unconfortable for a stay for longer than a week."
PRICE RANGE
$62 - $194 (Based on Average Rates for a Standard Room)
LOCATION
The NetherlandsGelderland ProvinceGroesbeek
NUMBER OF ROOMS
38
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