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Albir Garden Resort

Traveler (757)
Room & Suite (231)
Pool & Beach (139)

About

#6 of 15 hotels in L'Alfas del Pi
Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free parking
Bar/Lounge
Spa
Breakfast Available
Children Activities (Kid / Family Friendly)
Heated pool
Indoor pool
Meeting rooms
Multilingual Staff
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
1,649Reviews
348Q+A
100Room tips
Traveler rating
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  • 164
Time of year
Traveler type
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  • English
Popular mentions
We stayed at the hotel in the first week of the Easter holidays. We were lucky with the weather and we could enjoy the pool side. The kids loved the waterpark the only negative was the very cold water temperature. We booked all inclusive and I think it is worth it. The outside
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We have had a really good time staying at the Hotel. The only thing that let it down was the fact that half the staff just didn't know English very well so it was hard to speak to them and the rooms are out dated and could be cleaner. I have to say the three male life guards
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+1
Me and my children stayed here for 14 nights in a premium room if you can call it that we was all squashed together in this tiny room with just a bathroom allowing us any privacy. Later into our holiday we discovered that there was a bugs nest living in our ceiling it was heart
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Response from J_sun-confort, Director de Relaciones Públicas at Albir Garden Resort
Responded 2 weeks ago
HelloWe are sorry to see that your stay at our resort has not pleased you but we would like to clarify some of the topics described for your peace of mind. The premium rooms are quite spacious for your holidays, remember that this is not a house where you will spend your vacation inside it, it is a room so it is normal that you do not have 2 or 3 bathrooms, only one. You have to understand that our resort has large gardens and that leads to the appearance of some insects as we are in favor of not destroying the environment with chemicals and considering the heavy rains is a normal occurrence of mosquitoes. As you indicate, the room next door was moved and the problem was solved instantly and the room could be enabled to another client who enjoyed with pleasure. The appearance that insects do not influlce our kitchen because we are very strict with health. In the information that we have on the web and also hand delivered to enter the hotel indicates the features of the all inclusive. Our waiters, sometimes, give away a drink that is not included to improve the vacation experience, that does not mean that you should take it as a rule. The cafes if they enter all inclusive as indicated in the description that was given to him when entering the hotel. The aquatic facilities have lifeguards, you have to understand that if an installation is closed you will not have a lifeguard, in this case because of the cold temperatures the outdoor pool was closed and moved inside (indoor pool). There is entertainment all day and for all ages, in fact this season we innovate bringing a driving simulator for children and adults. You have to understand that the hotel was 30% of its activity and you do not have 4 outdoor bars for this occupation, there is a bar open enough to supply our customers.The rules of our facilities are in each one of them and they are also delivered to the entrance. The indoor pool has a 40 inch TV with this information constantly on in several languages, one of them in English. We take pride in our customer service and possible complaints are resolved quickly and with commitment to our dear customers.All of our employees speak several languages. We regret your disappointment towards us, we hope we have solved your doubts, thank you
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Myself, my husband and two children aged 12 and 4 stayed here for 11 nights in the Easter hols. For the price we couldn't fault it much. The room was basic but clean and comfortable. There were a few ants but we weren't bothered by this. We didn't have a kettle at first but we
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Stayed in the Albir Garden Resort Hotel the past week and I have only but positive things to say about my experience here. Hotel rooms are always clean and comfortable to stay in with lovely views from the balconies. I was all inclusive while being here and the food was always
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PRICE RANGE
$60 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albir garden apartments hotel l`alfas del pi
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaL'Alfas del Pi
NUMBER OF ROOMS
426
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