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H.TOP Platja Park

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H.TOP Platja Park
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545 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Stockport, United Kingdom
Reviewed October 15, 2016

We were recommended the hotel by some friends who had recently visited. On arrival we were checked in to the hotel and informed of dining times etc. The hotel and rooms are clean and tidy though a little dated. This however shouldn't affect your stay. Beds were made daily and towels were changed daily also. Maid service was very good....

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Helpful?
Thank Dsunshineseeker
SW England
Reviewed October 4, 2016

Went to this hotel for a weeks relaxation and thats what we got. From airport transfers to hotel, everything was lovely, the staff were brilliant (especially Benji on reception who was always happy and welcoming) room cleaned every day, food was typical for an all inclusive, but good selection and well presented, had a room overlooking the pool, beds were...

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Helpful?
Thank netgear1
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear Guest, We would like first and foremost to thank you for H·TOP Platja Park for your recent holiday to Platja d’Aro and also for making the effort to share your opinion with us and the community of Tripadvisor. Thank you for your wonderful comments regarding the service you received from our staff here, we have since shared them with...

Reviewed September 21, 2016 via mobile

Just spent a week here after booking a cheap deal all inclusive for a week. Hotel was fine. We found it spotless. Maids in every day. Reception staff brilliant, friendly and very helpful, had a problem with daughter and boyfriends booking and they sorted it all out. Never had a problem getting a sunbed. However you get more sun down...

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Helpful?
Thank Young71
Horsham, United Kingdom
Reviewed September 20, 2016

The hotel is basically clean and has great facilities for children but that is where the good things stop. The hotel does not offer service and this i can say without question as i traveled there with a husband who was on crutches and at no point did the staff help in any way. It feels like a holiday camp...

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Helpful?
Thank nikkybat
London, United Kingdom
Reviewed September 16, 2016 via mobile

I came away with the family so a mixture of both children and adults. The staff were all very friendly and happy to help. The rooms and bathrooms were a decent size although the beds were very firm (which actually helped my mums bad back!) we were on the third floor, sometimes a wait for the lift and they are...

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Helpful?
Thank cs10dpage1
St Helens, United Kingdom
Reviewed September 13, 2016 via mobile

We cannot fault this hotel & We have tried, I can describe the hotel as Art Deco, on arrival we was greeted by the receptionist. Who explained our all inclusive, you have to have your photo taken for the purpose of your all inc room card which you use in the bar and restaurant. And if you don't smile you...

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Helpful?
1Thank SG682UK
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear Guest, It has been an absolute pleasure to read this wonderful review of your recent holiday with us and we really appreciate the time and effort involved in writing and sharing it with us and the users of TripAdvisor. Again we thank you for choosing H.TOP Hotels and Resorts and for this lovely review of your time amongst us...

Barcelona, Spain
Reviewed September 5, 2016

We've been here last week of August with family and friends, and we must say that this hotel is the worst hotel ever!!! The receptionists didn't explain the services during check-in, where the elevator is, and where is the luggage room, so we have to find it by ourselves. Staffs doesn't know how to speak English and some speak Spanish...

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Helpful?
1Thank darkangelara
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear guest, Thank you for choosing H. Top Palm Beach hotel for your holidays in Lloret de Mar and for the time you spent to share your feedback on TripAdvisor. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We continuously strive to meet our guest’s needs and wishes...

Reviewed September 1, 2016 via mobile

Me and my family stayed here recently, we were suprised by how much we enjoyed it the food was good and they had special nights I.e sweet night, fresh catch night. The animation team where friendly and hard working. The cleaners where spot on couldn't fault them. Only thing that wasn't positive about the hotel was the pool bar was...

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Helpful?
Thank Jennifer G
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear Guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our hotel was an enjoyable one. Your enthusiasm for...

Derby, United Kingdom
Reviewed August 9, 2016 via mobile

I travelled there in September 2009 wasn't too bad. Rooms a bit basic but you get what you pay for! We were given a room with no balcony just a window, went and complained got a bigger room with a a good sized balcony (overlooking a deadout field) bats were a problem early evening when on the balcony too!! Good...

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Helpful?
Thank clareyyyy05
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear guest, Thank you for giving us your feedback about your stay at the hotel. It’s thanks to them that we can keep improving to give a better service in the next future. All of us were happy to know that you were very overall satisfied with the food and that most of our team members have managed to meet...

wales
Reviewed August 5, 2016 via mobile

Don't listen to all the negativity. Staff are really friendly. Food is really good with freshly cooked fish and meats. The red wine in the restaurant is superb. Staff are happy to serve doubles until midnight. Entertainment is good and our two teenage girls got involved in dancing/ foam party etc. Having a Carrefour next door is handy too. The...

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1Thank lurkio
HTOPHotels, Director General at H.TOP Platja Park, responded to this review

Dear Guest, Thank you for your excellent review of H·TOP Platja Park, it is very much appreciated; we are thrilled our hotel and staff were able to meet all your needs during your stay and very grateful for your kind recommendation to TripAdvisor’s readers. Lastly we will make sure to share your kind words on service with the entire team...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star H·TOP Platja Park hotel is a family oriented hotel, located in the lively city of Platja d’Aro, Costa Brava (north-east coast of Spain), and it is just 550 metres from a sandy beach. It is situated at 110 Km from Barcelona – El Prat Airport and 32KM from Girona Airport. Platja d’Aro is a fairly small town that attracts many tourists as it has many things to do for the entire family: shops, colorful cafes, traditional Catalan restaurants, and entertainment attractions including water parks (Aqua Diver), funfairs and playgrounds. The modern 208-rooms offer plenty of fun activities and relaxation comforts for adults and children. FACILITIES Rooms • Social room (ping pong, billard, etc. • Restaurant • Bar • Swimming pool • Sun terraces Children • Miniclub (really is children's activity room ) • Baby cots and chairs Spa area • Sauna • Fitness room Staff • 24 hour Front Desk services • Multilingual staff Others • Facilities for guests with disabilities • Meeting & banqueting spaces • Currency exchange • Car hire* • Fax & copy service* • Medical service (external service) • Air-conditioning • Heating • Safe boxes (in each room) • Wi-Fi • TV plasma • Luggage storage (coin lockers) • Showers for check-out • Lifts • Bikes & quadricycles* • Parking* *Some of these services are extra or require a deposit (ask at the Hotel) ... more   less 

Additional Information about H.TOP Platja Park

Address: Avda Estrasburg 10, 17250 Platja d'Aro, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Platja d'Aro
Price Range: $30 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H.TOP Platja Park 4*
Number of rooms: 208
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity, Priceline, HotelTravel.com and Booking.com so you can book your H.TOP Platja Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Platja Park
H.TOP Platja Park Costa Brava/Platja D'Aro, Spain
Hotel Style:
#1 Best Value Hotel in Platja d'Aro
#8 Luxury Hotel in Platja d'Aro
#12 On the Beach Hotel in Platja d'Aro
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Questions & Answers

Here's what travelers have asked, with answers from H.TOP Platja Park staff and other travelers.
29 questions
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Questions? Get answers from H.TOP Platja Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool views rooms have the best view”
 of 5 bubbles 2702bobjb, May 26, 2016 | Read review
“Go elsewhere”
 of 5 bubbles TheZsa, Apr 1, 2016 | Read review
“higher the better”
 of 5 bubbles paul5969, Feb 20, 2016 | Read review
“Ask for a quiet room and they will try their best as in our case”
 of 5 bubbles 703chrisf, Nov 19, 2015 | Read review
“Request a room with pool view otherwise no balcony”
  • Sink Broken
  • Holes in wall.
  • Painting ??
 of 5 bubbles ErikD165, Jul 20, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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