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El Castell de Ciutat - Relais & Chateaux

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Traveler (218)
Room & Suite (70)
Dining (33)
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Overview
  • Excellent67%
  • Very good24%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“outdoor pool”(7 reviews)
“dining room”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (480)
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154 results
Traveler rating
102
40
9
2
1
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LanguageEnglish
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102
40
9
2
1
Show reviews that mention
All reviewsoutdoor pooldining roomattention to detailhot tubwonderful viewtwo nightsevery staff memberenjoy the viewshort drivetasting menumedieval castlelocal townperfect facilitiesfree mini barjunior suitetook advantage of the spaimpeccable service
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1 - 5 of 154 reviews
Reviewed 1 week ago via mobile

We’re on a Tauck tour and spent 2 nights at this hotel. It’s a wonderful property. As part of our tour the hotel owner took us on a walking trip around the town. If you ever stay here ask her about the family’s history around...More

Thank RSpicer
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 1 week ago

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion and we work to make our guests enjoy the most of this experience. We will be delighted to welcome you again into our home. Kind regards,...More

Reviewed 2 weeks ago

Not sure how many times we have stayed at this hotel but it is somewhere between 25 and 30. There is something magical about the El Castell which drags us back time and again and the only way to explain this is for you to...More

Thank Scrubber077
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 2 weeks ago

Thank you for sharing these nice thoughts with us and most of all, thank you for always choosing us during your stay in The Pyrenees, We are delighted that your experience with us have been a pleasant one and happy that you enjoy our friendly...More

Reviewed 3 weeks ago

Our room, 125, is down a long hall with a view of the mountains. It is a large room with a comfortable sitting area, king size bed, desk, 2 TV's. The bathroom is quite large with double sinks, a soaking tub, small shower and bidet....More

Thank fudgbug
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 2 weeks ago

Thank you for sharing your thoughts with us regarding your stay in The Pyrenees. We are happy you enjoyed the room, the views, our cuisine and our friendly service. We hope to welcome you again into our home. Best regards, Hotel El Castell de Ciutat

Reviewed 4 weeks ago via mobile

Polite and kind stuff always present and fully competent . The room was really calm, the only "noise" opening the window had been the water of the river. The rain allows us anyway to enjoy the external hot water Jacuzzi with its views. The restaurant...More

Thank Eugenio L
Reviewed April 1, 2018

If so, this is what you get at this wonderful hotel which is near enough town to walk there yet far enough to feel that you are in the middle of nowhere. Attention to detail is everywhere. The staff are polite and helpful, the rooms...More

1  Thank CCGSpain
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded April 2, 2018

Thank you for taking the time to leave us a comment. We are glad you enjoyed the mountain views as it is one of our best features!. Glad your experience overall was satisfactory! Hope to welcome you again in the near future! Best regards, Hotel...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$163 - $360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$163 - $360 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (218)
Room & Suite (70)
Dining (33)
Pool & Beach (11)
Family and Play Areas (6)
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Room Tips
"All are good."
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"Pyrenees view"
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"The tube is so narrow and we always had a problems to open and close the water flush"
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"Arrive early and check before committing"
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