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Spent ten days at this complex.
Off to a not so good start.
Coach Dumped us outside hotel without instructions.
Two grandchildren 2 and 4 years and all luggage.
Check in was efficient but not help offered with luggage.
Finally located accommodation which was spacious...More
Recently stayed here.... The place itself is lovely (and the staff) ....Spotlessly clean and nice spacious rooms (we were in a premium apartment).
The food was nice enough.... the usual choices which is the norm for All Inclusive.
Luckily because we were in a premium...More
The hotel is well situated, clean and very helpful staff. Main pool are was closed during our trip but there are many other pools to enjoy. It could do with having a cafe open all day as it looks like the restraunts open for a...More
Stayed here with kids under 6
For 1 week
The reception is cool and airy ion arrival , at check in there was quite a big queue so had to wait around 20 mins to check in
There was no porter so after being given...More
would recommend this hotel to my family and friends it's a fantastic place to stay , staff are very friendly and very helpful. it's very clean close to shops ,bars ,and restaurants. this was are second vist and we are already looking to book in...More
4 Thank lynnmd41
Response from Guest Experienc... T, Director de Relaciones con Clientes at THB Tropical IslandResponded 2 days ago
Dear Mrs Lynn,
We can not miss this chance to thank you for recommending us as the place to be in Lanzarote. We assure you that comments like yours provides esteem to continue in our daily effort and it is our commitment to show that...More