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H10 exploit their employees! Not able to organize timetables, they change shifts and free days as they want, that you cannot plan well your things. If somebody is sick they do fire you very quick. They really DO NOT care about their stuff. Not recommended...More
This was our fifth holiday at the Rubicon Palace and the hotel just improves each time we visit. The staff are so friendly and helpful, nothing is too much trouble and any problem is sorted out immediately. The hotel is spotlessly clean everywhere and there...More
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5 Thank LesleeB503716
Response from H10_Rubicon_Palace, Director General at H10 Rubicon PalaceResponded 1 week ago
First of all, thank you for trusting H10 Rubicon Palace to spend your holidays and for sharing your opinion in Tripadvisor.
We are glad that you have been satisfied with the food and the variety of our restaurants. Your comments about our bars...More
Stayed here in March 2018 for 1 week. The Hotel is about 40mins from the airport. The hotel facilities are great, room was large with balcony and sunbeds outside. We had a room with a with a bedroom which was partitioned from the lounge area,...More
Arrived and checked in quickly. Plenty of information given. Minibus took us and luggage to our rooms. Rooms very good, beutiful clean and king size beds. Double sofa bed for 4 year old. Large terrace overlooking a pool with table chairsand sun loungers.
We were first in the queue to check in so no issues there. They definitely could do with more help at the reception though as saw long queues other times.
First impression was...grand hotel, lovely lobby and very clean. Didn't realise what a hike it...More
Hi the transfer took about 45 - 50 minutes from airport to hotel. There were 3 drops before ours but the hotels are more or less clustered together so only about 5 minutes from 1st drop off to H10. Longest wait is at the... More
Hi the transfer took about 45 - 50 minutes from airport to hotel. There were 3 drops before ours but the hotels are more or less clustered together so only about 5 minutes from 1st drop off to H10. Longest wait is at the airport (as usual) waiting for stragglers to find the coach. Return transfer took about the same. I think you would probably save a few minutes taking a private transfer but obviously save on wait time at the airport. It's a lovely hotel and resort so enjoy.