Hotel Torralbenc

297 reviews

#2 of 14 Hotels in Alaior

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Ctra. Mao-Cala'n Porter, Km.10, 07730, Alaior, Menorca Spain

COVID-19 update: See the added health and safety measures this property is taking.Read more

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Guests1 room, 2 adults, 0 children

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Traveler (267)

Room & Suite (39)

Dining (29)

Travel safe during COVID-19

What you can expect during your stay

All linens sanitized in high-temperature wash
Face masks required for guests in public areas
Face masks required for staff in public areas
Floors marked for social distancing
Hand sanitizer available to guests & staff
Paid stay-at-home policy for staff with symptoms

Updated 09/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

A note from Hotel Torralbenc

About

4.5

Excellent

297 reviews

#2 of 14 hotels in Alaior

Location

Cleanliness

Service

Value

Travelers' Choice

If you’re looking for a charming hotel in Alaior, look no further than Hotel Torralbenc.

For those interested in checking out Ruta Turística Alaior (1.3 mi) while visiting Alaior, Hotel Torralbenc is a short distance away.

The rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Hotel Torralbenc features a 24 hour front desk, a concierge, and room service. In addition, as a valued Hotel Torralbenc guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

If you are looking for some good spots to eat nearby, you may want to check out Restaurante Torralbenc (0.0 mi) or Can Bernat (1.2 mi), all of which are within walking distance of Hotel Torralbenc.

If you’re looking for things to do, you can check out Torralba d'en Salort, which is a popular ancient ruins amongst tourists.

The staff at Hotel Torralbenc looks forward to serving you during your upcoming visit.

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Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Bicycle rental

Bicycles available

Airport transportation

Wifi

Pool / beach towels

Infinity pool

Pool with view

Outdoor pool

Bar / lounge

Restaurant

Breakfast buffet

Breakfast in the room

Car hire

Spa

Facial treatments

Full body massage

Massage

Baggage storage

Chapel / shrine

Concierge

Currency exchange

Newspaper

Sun terrace

Sun umbrellas

24-hour front desk

Express check-in / check-out

Dry cleaning

Laundry service

Ironing service

Shoeshine

Room features

Allergy-free room

Soundproof rooms

Air conditioning

Private balcony

Room service

Safe

Minibar

Flatscreen TV

Bathrobes

Room types

Ocean view

Non-smoking rooms

Suites

Good to know

HOTEL CLASS

HOTEL STYLE

Hidden Gem

Languages Spoken

English, French, Spanish, German and 1 more

297Reviews5Q+A39Room tips

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Popular mentions

Carlosymoni wrote a review Aug 2020

2 contributions1 helpful vote

Paradise in Menorca

This was our first time in Menorca. Even during the planning stage of our trip, you could tell that the Torralbenc experience would be different than any other. They took care of every small detail from transport to:from airport, dinning reservations, special accommodations (as we were traveling with three children), arranged activities, spa treatments (much needed, again, as we were traveling with children), etc. Mària, the General Manager runs a tight ship that runs like a Swiss watch. No small detail is left unchecked. Monica, the restaurant manager is like a good friend you’ve known all your life who greets you and your children by name. No request is too much or impossible. The hotel itself is located in a privileged heavenly spot surrounded by vineyards that produces delicious wines (I especially recommend the Whites). The landscaping is trimmed to perfection which blends magically with the stone and white colored walls that every now and then sprout a splash of Buganvilla. The hotel is in a rural area where you can walk or bike ride (bikes provided by the hotel). There is a chicken coop (which the friendly staff allowed my children to visit every morning) and turtles roam the hotel’s vast grassy areas. The rooms are beautiful, comfortable, and impeccably clean. To our delight, we were welcomed with a large basket of fresh fruit which was refilled every day. The hotel is also earth conscious (pretty much no plastic anywhere). The staff could not be more friendly or accommodating. The pool that overlooks the Sea, is tranquile and serene. Order a Pomada (local gin and freshly squeezed lemonade from the property) and you may stay there all day. My wife had a massage at the spa which she described as the best she had ever had. Coming from someone who’s travelled to some of the worlds leading hotels around the world and sampled many luxurious spas, this was no small recognition. Needless to say she was back the next day and convinced me to go as well. I can attest to the very high quality of the treatment. The Hotel organized a horse back riding outing for my two oldest children and myself. We went on a lovely walk along with Mateo and Elizabeth and three beautiful Menorquín horses with their traditional medieval saddles. The best part of the experience was that Mateo is also a history teacher at the local school and is a bit of an expert in Menorquín history. My kids and I essentially received a very interesting tour and anecdotes of Menorca which was a lovely unexpected surprise. After dropping off the kids at the hotel, Mateo and I went galloping a bit through the vineyards around the hotel. I have a feeling that what I loved most of meeting them was getting a glimpse of what the nature of the people from Menorca is like: hardworking, honest, kind and lovely. Last but not least, the hotel also organized an outing on a traditional Menorquín Boat. Captain Ignacio, the owner of the boat is a very knowledgeable and highly educated gentleman who you would be happy to have along with you any day. The boat is beautiful and comfortable. The hotel makes great effort to make sure that the service and quality of the food (Michelin star level) makes it to the boat picnic. We visited a number of caves and beaches that were kid friendly and mostly enjoyed our time on board of the boat and enjoyed the views. To summarize, this was a four night trip with a family of five in a very luxurious hotel eating high quality fresh, local, and delicious food. We did a number of activities and spas and the price we paid for ALL of this was probably comparable to a high end hotel in the US where you would not get this level of service and much less food! Did I mention we are a bit of food snobs? This hotel did not disappoint in that regard. …

Date of stay: August 2020Trip type: Traveled with family

Helpful

Mike T wrote a review Aug 2020

Ciutadella, Spain5 contributions

Very disappointing

I took my family and friends to the Torralbenc restaurant last night to celebrate my wife’s birthday and was extremely disappointed to find such poor service in such a highly regarded establishment. We were seated at a table next to the BBQ area which meant the table was surrounded with smoke and the smell of cooking meat ( particularly unpleasant for those vegetarians in our party ! ) We were left unattended without menus or any drinks order being taken for at least 15 minutes We eventually asked to be moved as the smoke was starting to hurt our eyes but were told this was not possible as this would cause a problem for the staff as they would have to clean & relay another table !! and in any event they weren’t responsible for which way the wind blew and if we didn’t want to be seated by the BBQ we should have said when we booked ( I don’t think it’s an option offered on the website ! ) Eventually after speaking to the duty manager they reluctantly agreed and prepared a new table which took approx 3mins It then took another 20mins before our food order was taken and we were finally served our food at about 10.45pm some 2 hours after our reservation ! In fact the only thing that was done in a timely fashion was when they brought the bill ! We received no apologies for any of the problems or delays but instead were made to feel like we were inconveniencing the staff by being there. In summary the hotel has a stunning location and the food was good but the service & the attitude of the staff left a lot to be desired which will no doubt be reflected in any levels of repeat business ! Mike. …

Date of stay: August 2020Trip type: Traveled with friends

Helpful

TrufflesSmith wrote a review Jan 2020

London, United Kingdom98 contributions97 helpful votes

Charming property in a beautiful location

We stayed 4 nights at Torralbenc around Easter time and loved the serene and charming location and the high quality of the accommodation. Our room overlooking the landscape was lovely - spacious, comfortable and well appointed. We ate two evening meals in the restaurant and the food was excellent both times. The service was good on the first night and painfully slow on the second so a little inconsistent. Service at breakfast was also quite poor although the quality of the food was high. We were unlucky with the weather during our stay so didn't get to enjoy the pool or other outside areas, preferring to stay indoors to be warm and dry! We did however take advantage of the great little gym and had some good treatments at the spa so enjoyed both of those facilities. It was only a shame that there was no indoor bar area for evening drinks. The only real issue we had with the hotel was in relation to check in / check out processes. On arrival, it took us a while to find someone to actually register us and after checking out (and spending some time in the carpark doing calculations because the bill had been much higher than we had expected although all the line items were correct), we realised that we had been overcharged for all of our spa treatments. It seemed the hotel's invoicing system was effectively double taxing the spa treatments, creating a significant extra charge for spa goers. We were quite annoyed by this and how it was handled by the hotel, so this unfortunately left us with a slightly negative impression. …

Date of stay: April 2019Trip type: Traveled as a couple

1 Helpful vote

Helpful

Carol M wrote a review Nov 2019

Almancil, Portugal94 contributions23 helpful votes

Lovely stay in gorgeous property!

I could only stay one night at Torralbenc which was a pity. It’s a gorgeous property set in a beautiful vineyard with sea views in the distance. The spacious rooms are beautifully appointed and very quiet. There’s a stunning pool and lovely gardens. The staff are very pleasant and accommodating. I ate breakfast, lunch and dinner and the food was delicious. This is the perfect place to recharge the batteries. I will return!

Date of stay: October 2019Trip type: Traveled as a couple

Helpful

Response from Mária A, Director General at Hotel Torralbenc

Responded Mar 27, 2020

Dear CarolmL5814HA, Thank you very much for your comment and for having shared your opinion about your stay at Torralbenc. We are delighted to read that your experience was so positive and that you liked our establishment, our cuisine and our service. We hope next time we can offer you accommodation for a longer stay. Kind regards, Mária Abad Directora

Oliver K wrote a review Aug 2019

Düsseldorf33 contributions41 helpful votes

Lovely country resort

A very nice option for couples... Wonderfully quiet and tasteful decor... Very modern bordering in rustic chic... The restaurant is. Very good, of you stay länger the menu is quite Limited, no daily options. Service very good, some slight lapses.. The atmospheric downside: no bar and deserted open public spaces, bar service erratic if you need it..

Date of stay: July 2019Trip type: Traveled as a couple

Helpful

Response from Mária A, Director General at Hotel Torralbenc

Responded Mar 27, 2020

Dear OKD63 Thank you very much for your comment and for having shared your experience at Torralbenc. We are delighted to read that your impressions were positive and that you liked our establishment, our cuisine and our service. We inform you that our Restaurant is always open to offer guests enjoying a long stay at the hotel dishes outside the menu. Additionally, the fish dish changes every day in accordance to what has been caught and what is available at the local market on that day. Regarding our missing bar area, this is an option that we are considering very seriously and in fact, at the moment we are annalysing different options to make it possible. We hope to receive you back to Torralbenc very soon and that next time your experience is even better and more complete. Kind regards, Mária Abad Directora

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