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Urbanizacion Atalaya de Canyamel, Vial A,12, 07589 Canyamel, Capdepera, Majorca Spain
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#4 of 15 hotels in Canyamel
Location
Cleanliness
Service
Value
Travelers' Choice
Located on the east coast of Mallorca, five minutes from the beach and overlooking the beautiful valley of Canyamel, Cap Vermell Grand Hotel is inspired by a traditional Mallorcan hilltop village. Around the main square with its charming clock tower, you can enjoy excellent cuisine and the best wellness, spa and leisure facilities. Cap Vermell Grand Hotel has 142 elegant rooms, including 16 exquisitely designed suites, and features a new concept of residential style meeting rooms, including a majestic 225 square meter event room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Golf course
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Concierge
Sun terrace
Butler service
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Charming
Languages Spoken
French, Spanish, German
Hotel links
Location
Full view
Contact
Urbanización Atalaya de Canyamel, Vial A,12, 07589 Canyamel, Capdepera, Majorca Spain
Name/address in local language
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879Reviews42Q+A54Room tips
Reviews
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Popular mentions
We have just arrived at this 5 star and the service and state of the hotel is not 5 star. The pool area only has 1 barman, and there is empty food dishes, used glasses, and rubbish all over the floor. Birds and flies are all over them. When I told them, the said, sorry we don’t have enough staff, and the pool lifeguard kindly started to clean and wipe the tables. Towels had also not been replaced so we had to wait. We have also been advised the best restaurants, VORO and Rocco are fully booked but we luckily got a reservation as I emailed on tuesday. I didn’t get enough notice about reservations in advance (2 days) and would expect the hotel could cater for all guests. We have 3 nights here and I hope it improves….
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Date of stay: July 2021Trip type: Traveled as a couple
Helpful
Dncgbabe wrote a review Apr 2021
We had a lovely stay at this hotel. The rooms are absolutely stunning, with every amenity. The Bottega Veneta soap is a lovely detail. The food is delicious. The spa is stunning, even though saunas are separate for men and women, which was not clearly mentioned on the website. The service everywhere at the hotel is excellent. Staff are well-trained and friendly and will try to accommodate every request. The only negative point about the hotel is that the grand deluxe rooms have no view at all (view on a wall ) and this is nowhere clearly mentioned. You would have to book a junior suite to have any view. The pools at the hotel are quite small, it is not really a „summer/beach“ type of hotel, it is a mountain resort. We would highly recommend and return to this hotel.
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Csaba Boda, Director General at Cap Vermell Grand Hotel
Responded May 11, 2021
Dear Dncgbabe, Thank you very much for taking the time to share about your wonderful experience with us. We love to hear that everything was according to your expectations but we are sorry to read that your room choice was not of your preference. We will be looking forward to welcoming you soon. With best regards,
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In September 2017 we were already guests and experienced what could easily be described as one of the worst stays in a 5 star hotel. Accordingly, there is a very detailed and negative review here on Tripadvisor from me. Now 2 1/2 years have passed and there was an interesting offer. Why not try again, we thought. After all, the hotel director praised improvement at that time and everybody deserves a second chance, don't you think? In fact: everything has improved. What was good got better, but what went wrong now runs round and round like clockwork. My wife and I had a wonderful time from 28 February to 01 March. It was and is a very nice hotel complex - 30 months later still in perfect condition and elaborately maintained. The rooms look like new. The service was very friendly and reliable. Well done! Finally, this beautiful place can be wholeheartedly recommended! Only negative: the service at breakfast is still much too slow. The SPA is very large and confusing - in February there was not many staff there, so that my wife felt left alone and actually had problems finding her way out. The guest should be accompanied and looked after from entering to leaving.…
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Date of stay: February 2020
Rooms
Cleanliness
Service
Room Tip: Try not to get the rooms way up the hill - it is too much legwork ;-)
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Helpful
Response from PH_Mallorca, Director General at Cap Vermell Grand Hotel
Responded Mar 25, 2020
Dear Marc N, Many thanks for your feedback! I am glad to read you enjoyed your stay this time. I hope you'll have another opportunity to come back in season when the hotel is fully opened to experience the real Park Hyatt Mallorca including our new VORO restaurant which was awarded with a Michelin Star.. In the meantime stay safe in these challenging moments With best regards Franck Sibille
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JasonLioy wrote a review Jan 2020
This place is by far the most beautiful resort I have ever been to. The food / the rooms the ambiance was by far the best I have ever experienced. The staff was super helpful and made me feel like this was on-season in terms of the support available. Well done!!!!!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from PH_Mallorca, Director General at Cap Vermell Grand Hotel
Responded Jan 30, 2020
I would like to sincerely thank you for taking the time to write these compliments about our resort. I am pleased to read that you appreciated your stay with us, especially the attentive and responsive service of our staff as well as the hotel’s atmosphere. We look forward to welcoming you back again soon. Sincerely, Franck Sibille General Manager
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cosmopolitoswiss wrote a review Jan 2020
this has been built like a small village. new place. friendly staff. nice rooms, fairly large. we picked this hotel as there are lots of good golf courses in close vicinity. room for improvement: the service at breakfast. every day we waited ages for our hot beverages, we gave feedback, next day same problem. this is a question of process management and it is a simple task. this should not happen in a park hyatt hotel where you pay more than EUR 400 per night.
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Date of stay: September 2019Trip type: Traveled as a couple
3 Helpful votes
Helpful
Response from PH_Mallorca, Director General at Cap Vermell Grand Hotel
Responded Jan 28, 2020
Thank you for reviewing your experience at Park Hyatt Mallorca on Tripadvisor. We are truly glad to hear that you had a pleasant experience. However, we are sorry the breakfast service was so slow. This is a point we will surely improve in the short run. We hope we are able to welcome you back soon. Sincerely, Franck Sibille General Manager
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PRICE RANGE
$426 - $1,079 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaCapdeperaCanyamel
NUMBER OF ROOMS
142
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Claim Your Listing Frequently Asked Questions about Cap Vermell Grand Hotel
Which popular attractions are close to Cap Vermell Grand Hotel?
Nearby attractions include Sanddancers Bar (4.6 miles), Cuevas de Arta (1.1 miles), and Cala Agulla (3.8 miles).
What are some of the property amenities at Cap Vermell Grand Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Cap Vermell Grand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cap Vermell Grand Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Cap Vermell Grand Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Cap Vermell Grand Hotel?
Conveniently located restaurants include Es Coll d'Os, Cafe La Luna, and Steakhouse Tennis Bonanza.
Are there opportunities to exercise at Cap Vermell Grand Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Cap Vermell Grand Hotel have an airport shuttle?
Yes, Cap Vermell Grand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cap Vermell Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Cap Vermell Grand Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Cap Vermell Grand Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.