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Universal Hotel Castell Royal

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Calle Via Costa-Llobe s/n, 07589 Canyamel, Capdepera, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (199)
Room & Suite (41)
Dining (22)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Universal Hotel Castell Royal
Updated 09/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 15 hotels in Canyamel
Location
Cleanliness
Service
Value
Travelers' Choice
The Universal Hotel Castell Royal, in Canyamel is a wonderful 4 star hotel, recently renovated and perfect for couples and nature lovers. Universal Hotel Castell Royal is not only impressive thanks to its incredible location, but also due to its friendly and caring service, as well as modern and functional rooms in a family atmosphere that will make you feel right at home. In addition, this family hotel offers a host of exclusive, high quality services such as its Premium All Inclusive package with first brand drinks and table service. Discover Universal Hotel Castell Royal, a dream hotel for families and active travellers.
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Property amenities
Street parking
Wifi
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
Meeting rooms
Outdoor pool
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Game room
Hiking
Snorkeling
Bicycle tours
Entertainment staff
Evening entertainment
Car hire
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Safe
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Private bathrooms
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Spanish, Catalan and 1 more

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
16Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
183Reviews16Q+A13Room tips
Traveler rating
  • 100
  • 58
  • 12
  • 7
  • 6
Time of year
Traveler type
Language
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  • English
Popular mentions
Marion wrote a review Sep 2021
3 contributions
Our large family gathering had a lovely stay in this peaceful hotel. Staff are hard-working and helpful. Pool is delightful. Beach is so close and great for swimming and snorkeling. The views are lovely. Highly recommend. The only stress was the sunbeds, as many guests didn't understand the paying policy and got cross that sunbeds were already booked. The reception team sorted it out but it wasn't very nice.
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Date of stay: August 2021Trip type: Traveled with family
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Response from Ángel Del Río, General Manager at Universal Hotel Castell Royal
Responded Sep 7, 2021
Buenas tardes, Thank you for the evaluation and comments, we are very happy that you have enjoyed the stay and services, indeed, some clients have not just seen the benefits of reserving hammocks and the tranquility that it entails. Angel del Río & Team
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sunchymeno9 wrote a review Sep 2020
Gran Canaria, Spain138 contributions77 helpful votes
A four star hotel situated right on the sand beach of canyamel. A small pool outside with a seating terrace (not you pay additional for sunbeds and beach towels), and adjacent poolside bar Cafe. Inside a buffet breakfast and a bar. The room itself overlooked the sea from the balcony, was quiet and well presented with no issues at all. Staff were friendly. Parking in the street for free and some local shops. Would recommend
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Ángel Del Río, General Manager at Universal Hotel Castell Royal
Responded Sep 2, 2020
Thank you sunchymeno9, for your assessment and comments, We hope to see you again. Best regards Angel del Río
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Ewa M wrote a review Jul 2020
2 contributions2 helpful votes
Hotel is very clean and in modern style. It is located right at the beach with white sand and turquise water in lovely area of Mallorca. Nice pool with bar. Very, very friendly staff, always willing to help. Great food and hotel service. Some small shops around and few external restaurants. Hotel staff was wearing masks all day long despite really hot weather. Antibacterial hand wash is everywhere. Very well prepared for new reality.
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Date of stay: July 2020Trip type: Traveled with family
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Response from Ángel Del Río, General Manager at Universal Hotel Castell Royal
Responded Jul 14, 2020
Thanks Ewa for the great review We are glad you enjoyed your stay and we hope to see you again. Angel del Rio & Castell Royal Team
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Jovanka wrote a review Aug 2019
Kolin, Czech Republic1 contribution
Marvelous location in a calm bay without any rush. Best comfortable rooms, always made perfectly clean. The staff was friendly and speaking German and English. Food was just delicious, lot of choice of Spanish, Italian, German kitchen, each evening different menu, for us best healthy fish, fresh and cooked vegetables, fruit and desserts arranged beautifully for the eye. I would like to come back.
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Date of stay: August 2019
Value
Service
Sleep Quality
Room Tip: All rooms has the balcony with sea view, we have slept very well on the 5th floor.
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Response from delriorojo, Manager at Universal Hotel Castell Royal
Responded Aug 30, 2019
Good morning Molje-dovolena, We are very glad that you enjoyed your stay at the Castell Royal and we hope that your comments will help future clients decide to book their vacations here. Best regards and see you son Angel del Rio
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rpl55 wrote a review Aug 2019
Haywards Heath, United Kingdom3 contributions
Castell Royal is a great hotel! The team of Receptionists are super-helpful and friendly (thankyou Marta and Inne for all your support), the Dining Room staff are v polite and want to give you the best experience possible(thankyou Louie!) and the Director, Angel is aptly named- he is calm, helpful and completely dedicated to ensuring your holiday is a happy one. Thankyou too for the waiting/bar staff (especially Karina) who was patient and attentive! The evening entertainment was very good too; a real mix of musical styles and performers!
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Review collected in partnership with Alpharooms
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: Go for high floor, sea view with balcony- you will not be disappointed!
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Response from delriorojo, Manager at Universal Hotel Castell Royal
Responded Aug 20, 2019
Thank you for the excellent comments, especially about the service staff, we believe it is the point that makes the difference and makes vacations an unforgettable experience. Best regards from Canyamel and we look forward to your next visit. Angel del Río
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PRICE RANGE
$89 - $180 (Based on Average Rates for a Standard Room)
LOCATION
SpainBalearic IslandsMajorcaCapdeperaCanyamel
NUMBER OF ROOMS
126
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Frequently Asked Questions about Universal Hotel Castell Royal
Which popular attractions are close to Universal Hotel Castell Royal?
Nearby attractions include Cuevas de Arta (0.5 miles) and Platja de Canyamel (0.2 miles).
What are some of the property amenities at Universal Hotel Castell Royal?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Universal Hotel Castell Royal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Universal Hotel Castell Royal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Universal Hotel Castell Royal?
Yes, street parking is available to guests.
What are some restaurants close to Universal Hotel Castell Royal?
Conveniently located restaurants include Cafè Saüc, Bonanza Canyamel, and La Cabana.
Are there opportunities to exercise at Universal Hotel Castell Royal?
Yes, guests have access to a pool during their stay.
Does Universal Hotel Castell Royal have an airport shuttle?
Yes, Universal Hotel Castell Royal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Universal Hotel Castell Royal?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Universal Hotel Castell Royal?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Universal Hotel Castell Royal?
Many travelers enjoy visiting Es Claper des Gegants (1.7 miles).