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Ramada Plaza Craiova

Traveler (126)
Room & Suite (44)
Dining (10)

About

#1 of 22 hotels in Craiova
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Ramada Plaza Craiova is a state-of-the-art, all-new hotel (Nov 2015), designed to make the most out of the brand's value and character. As the only Ramada Plaza property outside Bucharest, the Ramada Plaza Craiova secures the highest quality and safety standards guaranteed by the Ramada brand and exceptional customer service. The hotel has ideal access by car, train, plane and urban transport, while at a walking distance to all the city's attractions. The hotel guests can choose from 162 oversized rooms and suites featuring a bright, contemporary décor and designed to embrace the latest generation technology for utmost comfort, while also having full access to the superb SPA & Wellness center. Ramada Plaza Craiova also includes two very distinctive restaurants, one full-service restaurant with international cuisine and one gastronomic restaurant that will open early 2016. The Events & Conventions center offers three multifunctional conference halls and one grand ballroom and has a capacity of up to 550 persons. Ramada's cutting-edge Events & Conventions center is designed to suit the entire palette of business and private events through integrated facilities: the latest audio-video equipment, 100% blackout capability, individual air conditioning, various lighting scenarios and flexible space and set-up configurations.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Hotel links
Visit hotel website

Location

Full view
88Good for walkers
Grade: 88 out of 100
30Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
136Reviews
5Q+A
4Room tips
Traveler rating
  • 79
  • 43
  • 7
  • 5
  • 2
Time of year
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Popular mentions
Booked the Executive Suite a few days ago, for a relaxing getaway. Very large room, with plenty of space, mini bar, coffee machine and everything else on point. Great SPA features too, with big indoor pool, sauna, massages and great overall ambiance. Tasty intercontinental
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Response from Ramada Plaza C, General Manager at Ramada Plaza Craiova
Responded 4 weeks ago
Dear Guest, Thank you for choosing Ramada Plaza Craiova and for writing such a positive review. I am glad to read that you benefited from all the positive vibes that our hotel has to offer and you had such a pleasant experience. Your review gives the perfect insight on our team work and is a great reward knowing our efforts have made your stay an unforgettable one. I am also happy to learn your overall impression is one that will lead you to come back. Would love to have you back at Ramada Plaza Craiova! Kind regards, Lia Suciu General Manager
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Nice hotel, quite place. very confortable room, nice design. nice spa, you have to pay 35lei per person. good restaurant, near center of the city. Basic breakfast. Very good personel at the reception.
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Response from Ramada Plaza C, General Manager at Ramada Plaza Craiova
Responded Apr 15, 2019
Dear Guest, Thank you for choosing Ramada Plaza Craiova and for taking the time to share your review. It was a pleasure reading of your overall satisfaction and learning that you enjoyed your visit in our hotel and, most of all, that you recommend our property. Feedback such as yours inspires us to strive in providing the best service to our guests and exceed their expectations time and time again. Thank you for your kind words and I am truly content to learn that both the friendliness of our team members, from the front office to the restaurant and our facilities such as the SPA contributed to the comfort of your stay. We look forward to the pleasure of welcoming you in the future as well and to making your next stay with us even more enjoyable. Best regards, Lia Suciu General Manager
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+1
Me and my wife stay at the hotel for a weekend gateway. The hotel is located 7 minutes from the old town by walk. The hotel is nice place to stay. The swimming pool as well as the spa. The massage is good and very relaxing.
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Response from Ramada Plaza C, General Manager at Ramada Plaza Craiova
Responded Apr 15, 2019
Dear Guest Thank you for choosing to stay at Ramada Plaza Craiova and for taking the time to share your feedback with Trip Advisor community. Your comments about our hotel and the service of our Team Members are truly appreciated. We are delighted to learn that we were able to offer you a memorable stay. Our mission is to constantly improve the quality of our services in order to meet and exceed our customers' needs, therefore to create a rewarding experience. We are looking forward to the pleasure of hosting you again in the future. Sincerely, Lia Suciu General Manager
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Nice property but the services here are the worst ! First of all the stuff , at the check in no one was at the front desk ( they were in the front of the door entrance SMOKING ) we thought they are people staying at this hotel , no hi , no hello ... nothing , I walked to the
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Response from Ramada Plaza C, General Manager at Ramada Plaza Craiova
Responded Feb 26, 2019
Dear Guest, Thank you for taking the time to share your experience following your recent stay at our hotel. It is only through guests, such as yourself, that we are able to constantly improve the services our guests expect and deserve. Please accept my heartfelt apologies for failing to meet and exceed your expectations of an exceptional stay on this occasion of your visit. After reviewing your comments with my team, in particular for the areas where you had an unsatisfactory experience, I have taken the necessary actions to improve and monitor the level of service of my team members. I assure you that such situation will not occur in the future and I hope that we will continue counting you among our valued guests and have the opportunity to restore your faith in our hotel in the near future. Should you plan to return to Craiova, I will be happy to personally assist with your room reservation. Please contact my office in order to make the necessary arrangements. Thank you, once again, for your time and comments, I hope we will welcome you back soon and be able to make your stay unforgettable in a positive matter. With my best personally regards, Lia Suciu General Manager
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Always warm in the public areas and in our room. Good service from reception staff when booking taxis and a special thanks to Vlad for arranging an early morning breakfast bag when the kitchen was closed. Only issue was having to pay extra money to use the swimming pool, we were
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Response from Ramada Plaza C, General Manager at Ramada Plaza Craiova
Responded Jan 31, 2019
Dear Guest, Thank you very much for your compliments and for sharing your experience in this wonderful review. I am delighted to learn you enjoyed your stay with us to the fullest and that it became part of your Craiova experience. Your review gives the perfect insight on our team work and is a great reward knowing our efforts have made your stay an unforgettable one. I will surely pass your kind comments to my team, especially to Vlad. It will be a great pleasure to welcome you again at Ramada Plaza Craiova. Kind regards, Lia Suciu General Manager
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PRICE RANGE
$79 - $118 (Based on Average Rates for a Standard Room)
LOCATION
RomaniaSouthwest RomaniaCraiova
NUMBER OF ROOMS
162
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