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Smartline Amarilis

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Smartline Amarilis
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296 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Reviewed 2 weeks ago via mobile

On arrival at past 10pm in December, even in Portugal the room was freezing.. like a fridge.. we immediately put on the heating but the room ( which hadn't been live in for a month as we found the previous people's card under the cushion) didn't get warm until the morning which soon got cold again when we went out...

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Thank Angela W
Lourinha, Portugal
Reviewed November 13, 2016 via mobile

Rooms outdated, location ok, smiley personnel, but if you have a problem not helpful at all. Will not budge a little to help find a solution. Right away the answer is "no can't do" instead of "let me see if there is something we can do ".

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1Thank Isabel P
Manchester, United Kingdom
Reviewed November 1, 2016

Never been to Portugal before, what a lovely place, it helps loads when you see it from a lovely hotel, four of us for just over 1,000 all inclusive and worth every penny , staff lovely, not loads of choice of food but enough, we found something every night, my grandson loved the desserts. Nice clean hotel, plenty of sun...

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1Thank Lauraxsix
Middlesbrough, United Kingdom
Reviewed October 26, 2016

very nice hotel staff are friendly rooms where a good size with everything you need food was ok but could do with some slight improvement not rely much choice for kids pool bar was fine but the snacks are a bit of a joke dry buns with hotdog or a burger outdoor pool is ok but was cold but it...

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Thank tonyttaylor2003
Reviewed October 26, 2016 via mobile

I've been on a few all inclusive holidays in my time but the food in this one has to be the worst the last two days they have had perch which for those that don't know is a f8sh I regularly catch out of the grand union canal spaghetti with just a pasta sauce no mince onion or mushrooms it...

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Thank Andy B
Liverpool, United Kingdom
Reviewed October 18, 2016

just stayed at this hotel for 4 nights,good location close to all amenities, rooms are ok quite big but really dated could do with a major overhaul, pool is absolutely freezing unswimmable. food was not the best, do not book all inclusive

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Thank kevin r
Wakefield, United Kingdom
Reviewed October 10, 2016 via mobile

Stayed here for a week in October with friends , rooms were dated but clean and roomy , staff friendly , we went s/c so cant comment on food but pool bar served snacks reasonably priced and were good . Not far from beach and shops Good budget hotel

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Thank ann s
East Kilbride, United Kingdom
Reviewed October 3, 2016

This was an all inclusive stay for us. The staff cannot be faulted, they are all very friendly and accomodating. On arrival we asked for our room to be changed, the one we were given had mould on the bathroom ceiling, tiles and around the bath and it was changed right away. The hotel / apartments are in need of...

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Thank davfor1994
SmartlineAmarilis, Gerente de recepção at Smartline Amarilis, responded to this review

Hello davfor1994, Thank you for talking the time to leave your comments, we hope you can come back soon for another stay with us. With our warmest regards, Nuno Matos

Reviewed October 2, 2016 via mobile

We stayed here for 4 nights in September we arrived quite late due to our flight being delayed, when we got there the man on reception was very friendly although he did forget to give us our all inclusive band which we had to return to reception the next day to receive, but it was late and he was very...

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Thank Elisha20
SmartlineAmarilis, Gerente de recepção at Smartline Amarilis, responded to this review

Hello Elisha20, Thank you for talking the time to leave your comments, we are sorry you felt like you didn't enjoy yourselves and hope you can give us another chance. With our warmest regards, Nuno Matos

Birmingham, United Kingdom
Reviewed September 26, 2016 via mobile

Enjoyed the stay there overall, food was okay drinks okay although not keen on plastic glasses, don't think it's really geared for all inclusive though too much waiting for service probably due to lack of staff and size. A well equipped apartment block trying to be an all inclusive hotel. The apartment was well layed out, however, recently refurbished it...

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Thank Jeff P
SmartlineAmarilis, Gerente de recepção at Smartline Amarilis, responded to this review

Hello Jeff P, Thank you for talking the time to leave your comments, we hope you can come back sson for another stay with us. With our warmest regards, Nuno Matos

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Smartline Amarilis

Address: Avenida V3 | Edf. Club Amarilis, Praia da Rocha, Portimao 8500-801, Portugal (Formerly Apartamentos Club Amarilis)
Location: Portugal > Algarve > Faro District > Portimao > Praia da Rocha
Price Range: $23 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smartline Amarilis 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Club Amarilis Hotel
Amarilis Hotel Portimão
Smartline Amarilis Praia Da Rocha, Portugal - Algarve
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Questions & Answers

Here's what travelers have asked, with answers from Smartline Amarilis staff and other travelers.
84 questions
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Questions? Get answers from Smartline Amarilis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a one bed apt. But on arrival they changed it for a two bed one... Fantastic”
 of 5 bubbles Lauraxsix, Nov 1, 2016 | Read review
“we had room 101”
 of 5 bubbles tonyttaylor2003, Oct 26, 2016 | Read review
“Pick a different hotel”
 of 5 bubbles GStraveller470, Sep 19, 2016 | Read review
“Pool view as it will be much quieter”
 of 5 bubbles danielle732, Aug 31, 2016 | Read review
“Our pool view was a car park”
 of 5 bubbles sharonmQ5525UV, Aug 22, 2016 | Read review
5 of 5
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