Hotel Prezydent
Aleja Nowotarskiego 3, Krynica-Zdroj 33-380 Poland
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About
#2 of 132 hotels in Krynica-Zdroj
Location
4.9
Cleanliness
4.7
Service
4.6
Value
4.3
Hotel Prezydent Medical SPA & Wellness is Hotel for adults and adolescents from the age of 12. Its unique location among the forests, at the foot of picturesque Park Hill, just beside the town's main walkway not only allows to cherish the blissful ambience but also constitutes an excellent starting point for cycling and walking tours for two. Adults friendly accommodation comes with the guarantee of unique and relaxing atmosphere, which otherwise might be hard to grasp. Hotel Prezydent offers a variety of exclusive SPA treatments at Embassy of Health and Beauty SPA, a remarkable diversity of delicious regional cuisine at Magnolia Restaurant and everyday live performances at Jack's Place Music Club. Hotel services are especially designed to meet the needs of adults and youngsters over 12 years of age, who value tranquillity and relaxation in a peaceful surrounding.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Skiing
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Trendy
Languages Spoken
English, French, Russian, Italian and 3 more
Location
Aleja Nowotarskiego 3, Krynica-Zdroj 33-380 Poland
Name/address in local language
Hotel Prezydent
Getting there
Good for walkers
Grade: 84 out of 100
84
22 Restaurants
within 0.3 miles
568Reviews0Q+A13Room tips
Reviews
Traveler rating
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- 11
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+1
In your advertising description you say 4 stars luxury hotel … ;) I arrived there I saw total mess in a parking,was a cars parked in a grass,on side walk,in both side in front of hotel that was very difficult to pass also by walk,I thought it’s realy strage see it in fancy hotel. I came with new fancy car I had to park in front of one gate of garage that was forbidden to parked,the receptionist told me park there don’t worry,yes I didn’t worry other cars in the evening parked back to me so I can’t moved out my car. I had to much good expectations for have the good serwice in this “luxury hotel” in 2023 reception didn’t speak English I was lucky my fiancé translated,I tryed to ordered coffe on the bar in front of reception,the receptionist told me to go down in a restaurant becouse in a bar no body,after 20 minuts waited in a restaurant downstairs no body showed up so we had to go up again in a reception for ask the help for search the Barman,finally her found same body that was able to did worst coffe that I had in my life ok she probably was not barman … I expected that suite,at 16:30 was ready and cleaned up,when check in had to start at 15 ,unfortunately again problem suite was not ready,I went out to hotel for a walk,i recived sms from reception that room was ready after 17 is unacceptable for the room that cost almost 700 pln. The Suite it’s very nice bit old fashion,big size 2 bathrooms complete,one with jacuzzi comfy bed smart tv and balcony. Restaurant is not a la carte receptionist offer buffet in a restaurant,but honestly I don’t like so I had to go out to find right place for eat,close to hotel is fully good restauratants fortunately. Breakfast in a morning is not for 4 stars hotel,its very poor and again there was serwice problem,did not follow the customers,the products finished not replace it, I had to search them employee in kitchen for replace juice and milk for coffe machine that had also incredible line,becouse no body can use it without milk. I thought there is same managers here no body care of it.Probably not. I didn’t try to used serwice of pool and spa for not have other funny adventures. There is the club in a floor -1 so if you want relax before to 23 there is no chance so better came back after this time. Total mess in a check out in a reception,again mistake with invoice, I had realy enough,I didn’t want loose other time for few money and stay longher there,I decided to payed it and move fast out to other hotel for next couple of days,this was the best decision,I was lucky that I booked only one night. One of the most important things in luxury hotel is the quality of serwice if you pretend to be fancy hotel,you have to provide it but here it’s total missing. If you search luxury hotel with great customer care serwice is not a right place to stay, In krinica there is many luxury hotels able to provide good serwice with 4 stars or 5 stars for similar price,unfortunately I discover it after my stay here. Is not the place to be.…
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Date of stay: September 2023Trip type: Traveled on business
Room Tip: If you expect good serwice think 2 times before book here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
We had our wedding with 92 guests in Hotel Prezydent in Zdrój-Krynica. It was an absolute pleasure and everything went wonderful because of the great staff and very organized structure. The wedding was an international wedding with Slovakian and Danish guests. The staff was very good in both Slovakian and English. We first planned the wedding with the manager Greg who was extremely helpful and very good at organizing everything. He has a very qualified staff that helped us with everything regarding the wedding and our guests. The director had a lovely opening speech when we arrived to the hotel and was also helpful doing the whole wedding in the hotel. If anyone is planning wedding I would highly recommend to have it at Hotel Prezydent. They are highly qualified for hosting wedding and they have the most beautiful hotel in Krynica! …
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We came back after first visit in 2022 when number of services were limited due to COVID restrictions. This time round we enjoyed all components of the romantic spa weekend. Had great night in the club, enjoyed skiing in nearby resorts and relaxed in spa. Very friendly and helpful staff made it altogether great winter break for us
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Date of stay: February 2023
Cleanliness
Service
Room Tip: Top floor on city side offers great views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have spend there around 1000 PLN and left this place with tears in my eyes. My facial was a complete warte of money, they did not treated my face according to what was stated in the description of the service and refused to charge discount. Do not recommend a spa there. They waste your hard earned money.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
On the day of our arrival road to the hotel was closed due to sport event. We were not able to park outside the hotel until 8pm (we were told to check for updates every hour so we spent our day walking up and down between hotel room and security of the event). We ended up paying for the parking 500 mts from the hotel and had to carry our luggages all the way down. While made an email complaint to Management that we should have been advised in advance about this situation (so we could plan our journey in a different way) we got no response. From a 4-star hotel where we pay over 500zl per night we would expect minimum of contact with guests. Obviously hotel doesn’t care about small individual customers, only business and so called VIPs. Our room was nothing special, with poor view on someone else’s windows. Spa facilities not bad but water in swimming pool very cold, we were not able to use it. While sitting in the sauna we were forced to listen argument between lifeguard and other staff member. The location is good and hotel clearly takes advantage of that. On a good note reception staff was nice and breakfast was good. Overall not good value for money, there are much better hotels around. We will be back in Krynica but won’t be staying in President.…
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Date of stay: September 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
As in previous years....Hotel Prezydent has been an excellent experience of high quality services, perfect maintenance of suites and rooms, remarkable Spa and gourmet restaurant. The staff from the Main Managers to the rest of the Hotel personnel were most gracious, courteous and always ready to make my sojourn a dream. Thank uou so much! Vincent M Piola UN Representative ( ret.)
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Date of stay: September 2018Trip type: Traveled with friends
Location
Cleanliness
Service
Room Tip: All are beautiful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Prezydent H, Guest Relations Manager at Hotel Prezydent
Responded Dec 12, 2018
Dear Sir, Thank you for your stay in Hotel Prezydent**** Medical SPA & Wellness and for your continuous loyalty. We are extremely delighted once again you enjoyed your stay in our hotel. Thank you for the compliments regarding our Staff, Spa, Suites and our Magnolia Restaurant. We truly look forward to welcoming you back in our property. Should you have any questions please contact us. Best Regards, Hotel Prezydent's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location. Rooms are big, clean and nice furnitured. Good breakfast. This is all. What I dont like: a lit of empty space with law temperaturę; near restaurant was a door - it was very cold and uncofortable; small swimingpool; small spa zone with a lot of empty space. I was firts time in this hotel and the last one.
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Date of stay: February 2018Trip type: Traveled with family
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Prezydent H, Guest Relations Manager at Hotel Prezydent
Responded Mar 15, 2018
Dear Madam, Thank you for your stay in Hotel Prezydent**** Medical SPA & Wellness and for your review. We are extremely delighted you enjoyed your stay in our hotel. Thank you for the compliments regarding the location, rooms, and breakfasts served in Magnolia Restaurant. We truly look forward to welcoming you back in our property. Should you have any questions please contact us. Best Regards, Hotel Prezydent's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I cannot recommend this enough: great experience. Really helpful and professional staff. The prices are affordable and in-line with what you're getting for it. One of my favorite things about this hotel is that it's adults only (16+), which makes it perfect for people wanting to spend some quality time without listening of screaming and moaning kids. Will go back definitely in the future!
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Review collected in partnership with this hotel
Date of stay: September 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Prezydent H, Guest Relations Manager at Hotel Prezydent
Responded Oct 3, 2017
Dear Sir, Thank you for your stay in Hotel Prezydent**** Medical SPA & Wellness and for your review. We are extremely delighted you enjoyed your stay in our hotel and you appreciate our adults-only policy, which enhanced your experience. Thank you for the compliments regarding the staff as well. We truly look forward to welcoming you back in our property. Should you have any questions please contact us. Best Regards, Hotel Prezydent's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have booked this hotel having no other option to sleep in Krynica that evening and it was a fantastic find! In a cold and rainy day in Krynica in the middle of cold Polish summer :) it was a very cosy and welcoming place and a nice surprise. Rooms and bathrooms are super big, there is a balcony with table and chairs in each room. You get a robe and slippers. Beds are comfy and big. I really had a relaxing night after a very busy day. Breakfast at the hotel restaurant is delicious! with some regional dishes too. The staff is super professional and helpful. I really enjoyed the stay.
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Date of stay: August 2017Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Prezydent H, Guest Relations Manager at Hotel Prezydent
Responded Sep 4, 2017
Dear Madam, Thank you for your stay in Hotel Prezydent**** Medical SPA & Wellness and for your review. It is delightful to see your visit in our hotel was exceptional. We are grateful for all compliments regarding the room and its equipment, beds, breakfast served in Magnolia Restaurant and the staff, that is always eager to assist you with your requests. We truly look forward to welcoming you back in our property. Should you have any questions please contact us. Best Regards, Hotel Prezydent's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place, free wifi, very good service. Delicious breakfasts. Of course it's not cheap hotel but standard which they provide you compensate high price. In this hotel you cannot have kids with you which is big advantage for couples.
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Date of stay: August 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Prezydent H, Guest Relations Manager at Hotel Prezydent
Responded Sep 4, 2017
Dear Sir, Thank you for your stay in Hotel Prezydent**** Medical SPA & Wellness and for your review. We are extremely delighted you enjoyed your stay in our hotel. Thank you for the compliments regarding location, strong WiFi connection, breakfasts served in Magnolia Restaurant and our adults-only policy, which also enhanced your visit. We truly look forward to welcoming you back in our property. Should you have any questions please contact us. Best Regards, Hotel Prezydent's Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Krynica-Zdroj area.
PRICE RANGE
$110 - $152 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrynica-Zdroj
NUMBER OF ROOMS
66
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Claim Your ListingHOTEL PREZYDENT - Updated 2023 Prices & Reviews (Krynica-Zdroj, Poland)
Frequently Asked Questions about Hotel Prezydent
What are some of the property amenities at Hotel Prezydent?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hotel Prezydent?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Prezydent?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Are there opportunities to exercise at Hotel Prezydent?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Prezydent?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Prezydent?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Prezydent offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Prezydent?
The staff speaks multiple languages, including English, French, Italian, Russian, Polish, Ukrainian, and Slovak.
Does Hotel Prezydent have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Prezydent accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.