I have spend there around 1000 PLN and left this place with tears in my eyes. My facial was a complete warte of money, they did not treated my face according to what was stated in the description of the service and refused to charge discount. Do not recommend a spa there. They waste your hard earned money.
On the day of our arrival road to the hotel was closed due to sport event. We were not able to park outside the hotel until 8pm (we were told to check for updates every hour so we spent our day walking up and down between hotel room and security of the event). We ended up paying for the parking 500 mts from the hotel and had to carry our luggages all the way down. While made an email complaint to Management that we should have been advised in advance about this situation (so we could plan our journey in a different way) we got no response. From a 4-star hotel where we pay over 500zl per night we would expect minimum of contact with guests. Obviously hotel doesn’t care about small individual customers, only business and so called VIPs. Our room was nothing special, with poor view on someone else’s windows. Spa facilities not bad but water in swimming pool very cold, we were not able to use it. While sitting in the sauna we were forced to listen argument between lifeguard and other staff member. The location is good and hotel clearly takes advantage of that. On a good note reception staff was nice and breakfast was good. Overall not good value for money, there are much better hotels around. We will be back in Krynica but won’t be staying in President.…
As in previous years....Hotel Prezydent has been an excellent experience of high quality services, perfect maintenance of suites and rooms, remarkable Spa and gourmet restaurant. The staff from the Main Managers to the rest of the Hotel personnel were most gracious, courteous and always ready to make my sojourn a dream. Thank uou so much! Vincent M Piola UN Representative ( ret.)
Very good location. Rooms are big, clean and nice furnitured. Good breakfast. This is all. What I dont like: a lit of empty space with law temperaturę; near restaurant was a door - it was very cold and uncofortable; small swimingpool; small spa zone with a lot of empty space. I was firts time in this hotel and the last one.
I cannot recommend this enough: great experience. Really helpful and professional staff. The prices are affordable and in-line with what you're getting for it. One of my favorite things about this hotel is that it's adults only (16+), which makes it perfect for people wanting to spend some quality time without listening of screaming and moaning kids. Will go back definitely in the future!
I have booked this hotel having no other option to sleep in Krynica that evening and it was a fantastic find! In a cold and rainy day in Krynica in the middle of cold Polish summer :) it was a very cosy and welcoming place and a nice surprise. Rooms and bathrooms are super big, there is a balcony with table and chairs in each room. You get a robe and slippers. Beds are comfy and big. I really had a relaxing night after a very busy day. Breakfast at the hotel restaurant is delicious! with some regional dishes too. The staff is super professional and helpful. I really enjoyed the stay.
Nice place, free wifi, very good service. Delicious breakfasts. Of course it's not cheap hotel but standard which they provide you compensate high price. In this hotel you cannot have kids with you which is big advantage for couples.
I found the staff to be especially courteous, always pleasant and very professional. Agnieszka at Reception Desk was especially helpful in arranging tickets for different attractions and providing hints to make our visit much more enjoyable. I highly recommend everyone to stay here at Krynica-zeros.
All of the receptionists were fantastic, especially Agnieska, who was able to book tickets for our tours in Auswitz, Wielitzka,advise us on restaurants to try , handle scanning and processing documents we needed to send overseas and much more.Such efficiency and polite service Was much appreciated.
Krynica (Poland), 28 April 2017 I have been for several years a guest of the HOTEL PREZYDENT located in a most beautiful region of Poland close to Cracow where I have enjoyed, besides their Medical Spa and Wellness services, pleasurable sojourns thanks to the high quality of their Hotel remarkable services. All the different aspects of this impeccable Hotel such as hospitality, cuisine, hygiene, and courtesy have been highly appreciated at all times. Their staff is extremely attentive, competent and very courteous ...always ready to assist whenever needed. I particularly wish to express my entire esteem and gratitude to the HOTEL PREZYDENT Manager GRZEGORZ KURAS who has always done his utmost to ensure that my stays in his Hotel be the most enjoyable and relaxing one. Last but not least, it might be opportune to mention that the Hotel and location could be be ideal for conventions or simply vacations plans. Congratulations to Hotel Prezydent. Amb. Vincent M Piola vipio 28 April 2017 Sent from my iPhone…
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