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Hilton Swinoujscie Resort And Spa

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Baltic Park Molo 4, Swinoujscie 72-600 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$190
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Traveler (60)
Room & Suite (58)
Dining (19)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Swinoujscie Resort And Spa
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 36 hotels in Swinoujscie
Location
Cleanliness
Service
Value
Travelers' Choice
Hilton Świnoujście Resort & Spa is a 5-star plus relaxation enclave. Located 15 steps from the beach is the first Hilton Resort at the Baltic Sea. The hotel is also a part of Baltic Park Molo & Fort - the largest recreational complex on the Baltic coast.
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Property amenities
Free High Speed Internet (WiFi)
Internet
Pool
Indoor pool
Bar / lounge
Beach
Spa
Dry cleaning
Restaurant
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Room features
Bathrobes
Room service
Safe
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
German
65Reviews4Q+A1Room tip
Traveler rating
  • 45
  • 7
  • 8
  • 4
  • 1
Time of year
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Language
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Popular mentions
Wrzosowa wrote a review Jul 2021
16 contributions29 helpful votes
Great hotel with amazing staff , excellent food and service. I highly recommend the spa- classic massage was the best I’ve ever had before. What was surprising in a positive way of course was staff Taiwan origin. They were so nice and friendly, always smiling. We should take example from such behavior:) I recommend this hotel to people who like luxury and excellent food. The only remark I have is low care to environment issues- less aluminum covering for hot dishes served to the room would be nice to see.
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Hilton Świnoujście Resort and Spa, Marketing at Hilton Swinoujscie Resort And Spa
Responded 4 weeks ago
Dear Wrzosowa, It's great that you shared such an extensive comment with us. Thank you for your kind words about our staff and service. True, this intercultural interaction can teach us and our guests a lot. As a team at Hilton, we want to get better every day. We also appreciate this short comment about ecology, we will take a look at it. We hope to see you soon here! Greetings from Świnoujście, Julia Kamińska Reception
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Søren B wrote a review Aug 2020
Copenhagen, Denmark6 contributions16 helpful votes
New hotel with the best location in Swinoujscie. Small water park but unfortunately no outdoor pool. Nice play room for kids. Good breakfast with good service from Filipino employees. The hotel had two problems, first the view. One side of the hotel has a nice view of the beach the other is facing rusty containers and a gravel parking lot. The other is service. Called the English number of the hotel three times just to be hung up. I then called the polish number and got no help. I am a diamond Hilton member and still got the parking lot view. The staff at the reception gives random, confusing and evading answers to questions. Example: Me:Do we have access to the water park? Staff:Yes. Me: Is there an outdoor pool? Staff:No. Me:But I saw a picture of an outdoor pool on your website: Staff: yes, but its in Radisson. Me: Can we use that? Staff shaking head: There is only space for 25 people. I asked for a late checkout - a diamond privilege - but was turned down. Later we saw several people asking and being granted late checkout.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: Get a room facing west
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4 Helpful votes
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Response from Norbert Cegiełka, Marketing at Hilton Swinoujscie Resort And Spa
Responded Jan 27, 2021
Dear Soren, thank You for Your comments regarding several issues that You experienced during Your stay at the Hilton Swinoujscie Resort & Spa. I am happy to know that You found the location of our Hotel as the best in Swinoujscie, our Kids Club as nice and friendly and enjoyed our breakfast at Garner Restaurant with the service of our fabulous Filipino Colleagues. Please accept our sincerest apologies for disappointment experienced regarding the Reception Desk service. I am terribly sorry, that You were not fully satisfied from Your room view. Comments from our Guests enable us to continually improve and exceed our standards on every field- so some were guided by Your valuable opinion as well. Please be confident that since Your last visit we did many efforts to bring Hilton worldwide hospitality and brand guidelines on very high level. I would wish to have a chance to guest You again so You could feel and see our job done and to give us a chance for a better opinion. On the behalf of the Whole Team of Hilton Swinoujscie Resort & Spa please accept my sincere greetings and invitation for the next pleasant stay with us. Izabela Fuhrmann Front Office Manager
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116mariuszg wrote a review Jul 2020
Avon, Connecticut68 contributions7 helpful votes
This newly opened hotel doesn’t disappointment in any way! The location is spectacular. The ambience is well balanced. The rooms are modern and sleek. And the staff is incredibly polite, helpful, and able to communicate well in English, Polish, and German! I would highly recommend visiting the Sushi Bar and Grill Restaurant within the hotel. This hotel is an opportunity for both a romantic getaway and also a family excursion. There is a great free water park for family fun and a lovely spa with authentic Asian quality that guarantees anyone will find something to do here, even if the weather decides to be inconsistent. The hotel is an incredible experience that’ll leave you wishing you never have to leave.
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Date of stay: July 2020Trip type: Traveled with family
1 Helpful vote
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Martin G wrote a review Jul 2020
9 contributions4 helpful votes
+1
Just finished five nights stay together with my two daughters in Hilton Świnoujście. Booked the stay by Hilton Honors points, with a total amount of 120.000 points (30k per night, 5 for free). Hotel was generous about an upgrade, got a triple upgrade to a King One Bedroom Suite with Sea View, so perfect for me with two kids. Room was separated in one living room with a sleeping sofa and a second room with king size bed. Two full bathrooms, two toilets. Room design is a bit old-fashioned for this kind of brand new hotel, with spectacular outside architecture. Quality of furniture is good, two huge TVs. Air condition in living room was broken, what was uncomfortable with outside temperature of 30 degrees Celsius. Staff tried everything to “Make it right”. We even got offered an additional Superior room on the same floor, what we had to deny as my daughter was too scared to be there alone. So, the hotel invited us for every night to the dinner buffet. Room had a nice balcony, side facing to the Baltic Sea. Really nice view from there! I had pretty high expectations about the hotel, as it was promoted as a luxury 5 star hotel, which just open a couple of months ago. Great location, first row next to the beach of Baltic Sea. It is in one complex together with the Radisson Blu hotel. Overall mood of the hotel was bit strange. I have to say, that the hotel had no real flair of a Hilton hotel, with the self-image of a luxury-hotel. There was not a real relation between the staff and the guests. Everything felt pretty cold, I would say the staff had not so much feeling what it means to work for a brand as Hilton, so it was a bit disappointing. The majority of the waiters in restaurants were Filipinos, what is a BIG plus! They were really well educated and gave a warm feeling, in opposite to the local workers. Guest structure was pretty mixed, seems they sale this hotel also one some platforms cheap to fill up rooms. During corona times in this hotel you don’t have any limitation because of the pandemic. Also, this was for me a bit strange, 95% of the guests didn’t wear a mask at all, not even in the buffet restaurant. No limitations of people for elevators. We tried to keep our own distance to other guests as best as possible. They have sanitizers everywhere. But no one had to use it. No special room cleaning for corona, daily normal housekeeping. Every staff had to wear mask. Restaurants: Buffet restaurant for breakfast and dinner. No limitations because of corona. Breakfast selection was solid and good quality. Daily fresh fish, live cooking egg station (no egg-benedict). Also, outside terrace, Sundays sparkling wine reception. Breakfast 7 – 11 am. Dinner buffet was offered for 25 Euros per person, daily new selections. Also live cooking. Huge appetizer selections, 3-4 warm meals. Included two juices, coffee, tea and water. Quality varied during the five dinners. Sometimes food was bit dry. Not many guests used this offer. Maybe because they don’t even promote this fair price. Dinner from 5 – 9 pm. Atmosphere was not special, because the restaurant was just too huge for so less guests (maybe 6-15 max when we were there). There was no decoration or nice setup of the tables, just a cheap plastic place cover. So, the atmosphere could be compared to a canteen. They also have beautiful a la carte restaurant, which opens at 5pm, this setup was good and fulfilled the expectations I would have to a hotel like that. Sushi bar opens at 4pm, never many guests over there. Bit hided, difficult to find for outside guests. If you want to eat something before 4pm (Sushi) or normal food, you won’t find an open restaurant, no option is in this hotel open for lunch. That’s really disappointing for a 5 star hotel. But many cheap and good options just in front of the hotel. In the hotel you can order during this time from a snack menu at the bar. We did so on the first day, had to wait 50 minutes. Only limited options, not so high quality, same options as for room service. So, we only used this for the first day. The lobby bar was closed, never open. The atmosphere in the lobby was not welcoming and didn’t invite you to spend time. In -1 level was the access to Aqua Park, a brand new swimming pool for families, with nice pools, wild water, jacuzzies, sauna. Was the highlight of the hotel for my kids. We went there every day every guest gets 1 hour access for free. Overstay gets charged to the room for a really low discount price. Guests get towels at the entrance. Everything really clean and nice. Hotel also offers a kids club. Good indoor playground, with small cinema and Xbox. Normally they offer also some actions for the kids, but during our stay this was really limited, due to the small number of guests. Also, during weekdays the club was closed. Kids under the age of 5 must be supervised by adults. So overall I have mixed feelings about this hotel. Maybe my expectations were just too high. For the rate of 120.000 points for five nights, with breakfast and dinner buffet, it was a really fair and decent deal. The kids liked it! If I would have to book this hotel and a Suite for a normal price of about 500 Euros per night, I would look for other options, wrong price for this value and overall quality. They need to work on the atmosphere if they want to survive and welcome enough guests to pay the regular room rates and not only from travel agencies, on discount rates.
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Date of stay: June 2020Trip type: Traveled with family
4 Helpful votes
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Ewa P wrote a review Jun 2020
Warsaw, Poland242 contributions83 helpful votes
+1
I had a booking in Radisson (that was chosen dud to great Sea View) and was shifted to Hilton instead. In spite I booked Sea View room which I confirmed talking to hotel employee we arrived and was placed in the room overlooking parking. Total disappointment. Additional child bed was booked but Hilton had none. Pools were not operating and beach chairs not ready. I paid full amount and got less than 50% of the service. Not even offered any additional amenities or meals instead. On the positive side great Filipino people working in restaurants, fantastic sushi place, comfortable, clean room, nice beach and promenade nearby. Yummy breakfasts and good kidsclub.
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Date of stay: June 2020Trip type: Traveled with family
2 Helpful votes
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PRICE RANGE
$138 - $313 (Based on Average Rates for a Standard Room)
LOCATION
PolandWestern PolandWestern Pomerania ProvinceSwinoujscie
NUMBER OF ROOMS
173
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Frequently Asked Questions about Hilton Swinoujscie Resort And Spa
Which popular attractions are close to Hilton Swinoujscie Resort And Spa?
Nearby attractions include Swinoujscie Beach (0.1 miles), Baltic Park Molo Aquapark by Zdrojowa (0.03 miles), and Ceramika Bolesławiecka (0.05 miles).
What are some of the property amenities at Hilton Swinoujscie Resort And Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hilton Swinoujscie Resort And Spa?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Hilton Swinoujscie Resort And Spa?
Conveniently located restaurants include Restauracja Vinyl, Mistral Restaurant, and Czuc Mieta.
Are there opportunities to exercise at Hilton Swinoujscie Resort And Spa?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to Hilton Swinoujscie Resort And Spa?
Many travelers enjoy visiting Western Artillery Fort (0.7 miles) and Goeben - Coastal Artillery Battery (3.6 miles).