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Loc. Monastero d'Ombrone, 19, 53019, Castelnuovo Berardenga Italy
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Room & Suite (463)

About

#5 of 9 hotels in Castelnuovo Berardenga
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Travelers' Choice
While painters are born, travellers are made and no land has aroused the curiosity, the enthusiasm and the culture of entire generations more than Tuscany. Certainly, not all of them have had the luck to begin their journey in the enchantment of Castel Monastero. In fact a few kilometres from our village, along roads of pure delight, can be found masterpieces of art and of the highest culinary tradition.Every day, a discovery. Every day a different itinerary passing through unspoiled scenery. Every day, on your return, a massage and a candle-lit dinner. And together, over a romantic meal for two or with your friends, you will recall the frescoes of Piero della Francesca and the perfect walls of Monteriggioni, the Renaissance utopia of Pienza and the gastronomic glory of Castellina in Chianti. And again, to surprise you, there’ll be a sunset over Pitigliano and a stroll around the Etruscan necropolises of Sovana.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Babysitting
Parking
Wifi
Hot tub
Infinity pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Horseback riding
Bicycle tours
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Pedicure
Solarium
Waxing services
Concierge
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bidet
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Italian
688Reviews12Q+A63Room tips
Traveler rating
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Popular mentions
Mark D wrote a review Jul 10
15 contributions24 helpful votes
I am in hotels over 250 mights a year and am privileged to stay in some of the world's very best hotels. This hotel nestled in the beautiful and scenic hills of Tuscany strikes a perfect balance of quietly letting guests enjoy their privacy while ensuring that every need is quietly catered for. To me the mark of an excellent hotel is a hotel that learns a guests individual needs and likes and then just takes care of them for the guest, this property excels in this way. I stayed here 4 nights and came with my bike ("bici") in the back of my car. Siena is a short distance bike able by anyone, for the mire intrepid biker Arezzo is easy ro reach from the property. I returned form my trip to Arezzo in time for what was frankly the best massage I have had anywhere in the world (though one of their massage therapists does seem better than the rest it would be very hard to find a duplicate for her anywhere on the planet, Asia included). Sunday night saw amazing live opera in the hotel's idillic medieval courtyard. While they were sold our for dinner that night the hotel made special accommodations to give me dinner on a "long table" and a front row seat. In New York people would have paid USD 500 easily for a ticket to such an event. The restaurant manager is the absolute best. In thousands of hotel stays at some of the most expensive hotels in the world I have never seen a restaurant manager pay so much attention to guests. Amazing, I just hope he stays in good cardiac health running around after all of his guests so much. That said, while the dinners were very good it's the one area where there could be some improvement, the menu didn't change and the food quality while very very grid did't match the otherwise world-leading experience the hotel offers. The pools are really wonderful for relaxation and enjoying a wonderful Tuscan afternoon while waited on by a fully attentive and well stocked poolside bar staff. That said, I like to swim a number of laps each day and the pools are not really large enough for that. The gym also has older treadmills that could do with an update and the equipment is very limited but the gym is not why guests come to the hotel and I did'nt see anyone using the facilities. As a result of my stay, the law firm I own will be hosting a retreat here for our senior staff and we will add this hotel as a "priority" for locations we take special private clients to when we need seclusion to review their affairs over a weekend. Overall this is a new favorite for me and is perfect for couples and families.
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Date of stay: July 2021
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VHostetler wrote a review Mar 2021
1 contribution
In November 2019, we made a reservation for the August 2020 Palio package and paid a $2500 deposit, which was refundable if canceled 30 days prior to the reservation. Due to travel restrictions and cancellation of the Palio, we canceled the reservation in May 2020 and were told we would receive a refund. We tried to be reasonable at first when the refund was not received, in light of the hardships of Covid. However, now it is almost a year from canceling the reservation and still no refund. The hotel stopped responding to emails and phone calls. We are now working through the “Leading Hotels of the World” company to try to get our refund with no help from the hotel. If you are looking at this hotel and must pay a “refundable” deposit, be advised that even if you follow their terms, you likely will not receive a refund.
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Date of stay: August 2020Trip type: Traveled as a couple
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the wine wally wrote a review Sep 2020
Billericay, United Kingdom12 contributions3 helpful votes
We hadn’t visited Tuscany before and found it difficult to find a hotel outside of Florence that we thought would really deliver what we were looking for, we thought from the website Castel Monastero was it, but were overall disappointed. The remote location was tranquil and much of the surrounding area stunningly beautiful. The hotel was smaller than it appears on the website, particularly the courtyard area, we booked a prestige room expecting something a bit special, what we got was a room poorly laid out and lacking any real charm. Staff were polite and courteous but overall not making your stay special, the room was often cleaned late in the day and there was always a feeling that they knew you had to travel to get anything yourself so anything you requested was at a price, the Spa at €40 Euros a day per person was a complete rip off. The room had no outside space and due to being an old Monastery was dark inside, not much can be done about this, but an outside space could have easily been created. We ate twice in the restaurant, normally there are two, but COVID reduced this to one, we understand the reasons, but no one told this before we turned up! The restaurant that served us was poor, the food was bland but at prices you would expect far better. When we ate out the standard was far higher and much better value. It is difficult to know how much of the failings we experienced were down to COVID and how much was just how it was, probably somewhere in the middle. However this is not a 5 star hotel, it has 5 star prices but the overall experience is well below this. After our stay we travelled to Lake Garda and stayed at Hotel Fasano (also reviewed) where our faith was restored, this is a gem and they understand the importance of the customer, Castel Monastero did not.
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Date of stay: August 2020
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Room Tip: Ask if it has steps in it, ours did and was very dangerous if you got p in the night
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Marsha123 wrote a review Sep 2020
United Kingdom107 contributions205 helpful votes
We booked a deluxe room for three nights. When we arrived there was no one around and we had too look for the reception which was very underwhelming. We were shown to a dark gloomy room with a step up to the bathroom which we found really dangerous during the night. In addition the bed was right next the french window and the guests sunbathing down below could see into our bed.! We asked for next category up, they showed us a suite, but it was gloomy and 200 euros more per night so we stayed in this miserable small room. There were no tea or coffee making facilities in the room and the tiniest bottles of water left at night, with no welcome amenity on arrival apart from a glass of prosecco at the bar. We don't like prosecco and asked could we swap for wine. There was nearly world war 3! The young waiter took the wine order but the young bar manager told us we could not do it as the wine cost more! The is when we are paying 490 euros per night!! We asked for actual manager, and he relented and gave us a small quantity of wine each. The pool was average, guests very close together. The senior waiter came round at 12.30 an threw the lunch menus on the tables around the pool saying 'this is the menu'! Really rude. We had eaten lunch on the first day and we had caeser salads which were very dry and tasteless. No bottled water offered to guests at the pool, nor anyone offering any pleasantries such as fruit or even putting towels out for us. Dinner at restaurant was very nice . Breakfast was average. Breakfast was included in the room rate, however they wanted an extra 10 euros for eggs! Outrageous at those room rates. This place is also in the middle of nowhere so difficult to find anywhere to eat outside. There are many many beautiful places to stay at half this price who offer wonderful small touches at no charge. How this place is rated as 5 star is beyond us. We have travelled to hundreds of places to stay including old castles such as this, at lesser rates but offering much more.
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Date of stay: August 2020
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Room Tip: Dont have deluxe room 11, it was dire
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Candice H wrote a review Sep 2020
Zermatt, Switzerland64 contributions5 helpful votes
+1
We loved staying here , such a unique and beautiful place . We had the best time . The staff were so nice , the food was fantastic, our room was spacious with very comfortable bed and huge bath tub . Everything was well kept , looked amazing and was perfect. We had 2 trips to local wineries also fantastic . Food and drinks were outstanding
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$355 - $660 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castel monastero hotel castelnuovo berardenga
LOCATION
ItalyTuscanyProvince of SienaCastelnuovo Berardenga
NUMBER OF ROOMS
74
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Frequently Asked Questions about Castel Monastero
Which popular attractions are close to Castel Monastero?
Nearby attractions include Borgo di San Gusme (4.1 miles), Pieve San Vittore (4.6 miles), and Parco dell'Acqua (4.6 miles).
What are some of the property amenities at Castel Monastero?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Castel Monastero?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Castel Monastero?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Castel Monastero?
Yes, free parking is available to guests.
What are some restaurants close to Castel Monastero?
Conveniently located restaurants include Saporintorre, La Bottega del 30, and Enoteca Bengodi.
Are there opportunities to exercise at Castel Monastero?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Castel Monastero?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castel Monastero?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Castel Monastero offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Castel Monastero?
The staff speaks multiple languages, including English, Spanish, French, and Italian.