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Hotel & Restaurant Jagerstuben

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15 Reviews from our TripAdvisor Community

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Showing 1: English review
Heppenheim, Germany
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed December 25, 2012

I made reservation via hotel's website, but there was no confirmation so my boyfriend called there next day and some woman confirmed there is no reservation on my name so he made new one on his name. We stayed one night at this hotel. After 14 days I received invoice on my name that I did not come and did not let them now anything so I should pay 80% from the room price. I wrote them e-mail with explanation that mistake is on their side - they confirmed me no reservation on my name. Nothing had happened so I supposed that whole thing is closed. But 2 months later I received another letter that I should still pay 80% from the room price. I called there and I spoke with "manager and owner" in one person - she was so arrogant, shouting and disagreeable and she dared to tell me this is my fault. I am pretty sure that my boyfriend spoke with her via phone first time but she manages hotel probably quite messy and could not accept that fault is on her side. I would accept if we... More 

Helpful?
Thank Eva J

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )

Additional Information about Hotel & Restaurant Jagerstuben

Address: Struckbergstr. 23, 27721 Ritterhude, Lower Saxony, Germany
Location: Germany > Lower Saxony > Ritterhude
Price Range: $32 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel & Restaurant Jagerstuben 2.5*
Number of rooms: 30
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