We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveler (18)
Room & Suite (22)
Dining (10)

About

#3 of 6 hotels in Kelkheim (Taunus)
Location
Cleanliness
Service
Value
Centrally located in Kelkheim, this 3-star hotel features free Wi-Fi, a sauna, and a restaurant with terrace. Bad Soden S-Bahn Train Station is just 5 minutes walking distance. Arkaden Hotel offers nicely decorated rooms and suites with a homelike ambience. Each one includes a minibar, cable TV, and a private bathroom with a hairdryer. Guests at the Arkaden Hotel can enjoy a daily breakfast in the hotel's restaurant. In the evenings, regional specialities from the Hesse state are served. The surrounding area offers opportunities for hiking and cycling. Arkaden Hotel is also well-located for trips to the Frankfurt Trade Fair (21 km away) or to Wiesbaden (27 km away). Free public parking is available nearby the hotel, and guests can also reserve private parking on-site for a fee. Frankfurt Airport can be reached in a 25-minute drive.
Read more
Property amenities
Restaurant
Bar/Lounge
Room service
Free Internet
Free parking
Airport transportation
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business

Location

Full view
43Car recommended
Grade: 43 out of 100
28Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
45Reviews
0Q+A
2Room tips
Traveler rating
  • 24
  • 11
  • 4
  • 1
  • 5
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
+1
Other than the initial wait outside to check in (reception isn't manned on a Sunday evening), it was a very good stay. The single room was nice and spacious, well equipped, kept very clean and serviced each day. Free wi-fi was available and reliable; the TV included some English-speaking news channels. Breakfast had a good selection on offer, including juices, cereals, multiple breads/rolls/jams, fruit, meat and cheese. Coffee or tea was served at the table, which was a nice touch. Good value and happy to recommend.
Read more
Small well run hotel in the middle of the town. Rooms are small but comfortable. I was warned about rooms at the front but the traffic noise was not a problem for me. Free Wifi. The only negative aspects: no hotel parking available (free public parking after 18:00) and the shower does not allow 'stand-up showering, the hose is too short (more of a sit-down hair washing fixture that a shower). Staff were friendly and breakfast was excellent and very cheap.
Read more
We were put up here due to other places in Frankfurt being fully booked due to a fair taking place this week I'm torn here in my review The room is not the largest and facilities are extremely basic Last check in is before 9pm as they shut up shop The single bed resembles, as a friend on Facebook pointed out, something you would find in prison And the stench of raw sewage that seeped out of the bathroom made me wretch However, as other reviewers mentioned, the staff are friendly enough - particularly the younger lady serving breakfast Breakfast is decent enough, albeit limited and the location for this small town is nice and central The check in staff did explain why the bathroom smells and how it can be fixed That's all fair and well, but surely, you should fix the problem before a guest enters the room and ensure they never experience it?? It's on that last note that I rate this place the way I had Not one I would like to revisit or even recommend if truth be told Which is a shame, as I wouldn't say it's the pit of the world - but first impressions matter when you venture into the service industry
Read more
Response from Damir T, Leiter Gästebetreuung at Arkaden Hotel
Responded Feb 22, 2017
Dear Mr R., thank you for taking the time for some feedback. I am equally torn between a "the customer is always right" or a "let's put a few facts straight" answer. We are a small family owned business that takes pride in the service and hospitality that we provide and yes, our facilities do not compare to a four or five star hotel in downtown Frankfurt, yet we have business clients staying with us every week from blue chip companies that enjoy our hotel and the personal touch they receive. You describe the sewage smell in the bathroom quite explicitly, however was this actually not your personal bathroom, but someone else's, still very regretable of course and one that was easily fixed by letting the water run for a few minutes. We do regret the fact you left us with the feedback the way you did but would still like to thank you for being our guest. Regards, Yours Arkaden Team
Read more
During three years I have spent weeks in this excellent hotel due to work. Honestly I really recommend it: confortable, clean, central hotel and specially the staff. It has a family atmosphere and they offer an excellent treatment. Highly recommended!!!
Read more
Hotel based in central Kelkheim. Not the most glamorous hotel but its good for a one or 2 night stay. We had one night here in our removal process and room was perfect and staff very friendly and helpfull. Surrounded by market place with good restaurants and supermarket.
Read more
Previous
12
PRICE RANGE
$88 - $104 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseKelkheim (Taunus)
NUMBER OF ROOMS
38
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing