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Kagari Kisshotei

Ni-1-1 Yamanaka Onsen Korogimachi, Kaga 922-0128 Ishikawa Prefecture
Traveler (121)
Dining (36)
Room & Suite (11)

About

#20 of 68 hotels in Kaga
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Property amenities
Free High Speed Internet (WiFi)
Airport transportation
Dry Cleaning
Shuttle Bus Service
Room features
Air conditioning
Refrigerator in room
109Reviews
0Q+A
2Room tips
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This Ryokan has a superb location , excellent rooms , great food and Sake , but ruined by stupid and rude staff . The Japanese Ryokan experience should be tranquil and stress free - that is what it is all about, and has been for centuries . Two issues - on check in, even as Japanese speakers , which we had made very clear , we were told in broken English , that between 4 to 6 pm outside the Ofuro Baths “free” beer and snacks would be provided - impression given at least more than one glass would be free . When I asked for a beer refill I was told bluntly , and in a very rude tone, just one word, “dekinai “ - not possible. If I had been told more politely, then no issue - but who is the Customer here? Then at dinner time , just half way through the meal, rice and soup suddenly appeared - this is a never no way without the Customer requesting initially , as this part of a Japanese meal always is served at the end, unless you are having a bento box meal. To be fair , the rice and soup were taken away and replaced later, but still poor service. To some readers maybe these are small points, but to long time gaijin Onsen visitors an unacceptable dilution of service - when the price remains pretty expensive. We will not be returning.
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+1
We stayed one night for Hokuriku hopping trip. There is a hotel shuttle sharing with the sister hotel Kissho Yamanaka and comes to Kaga Onsen station every hour. Bus schedule is on their web sites and you’ll need to reserve pick up ahead if time. Shuttle schedule said to take about 25min but it felt much faster. Room was not the nicest/newest, it was ok. But service was amazing and great views of gorge/river from the room. Public bathroom has beautiful outdoor bath which overlooking river. Property is walking distance to downtown “Yuge Kaito”. There’s a beautiful bran new spa at Kissho Yamanaka, hotel will provide free shutte indivually which was great. Spa is still new and menu can be difficult to understand but we managed to reserve a couple (called”pear”) massage room and it was very beautify. Location is only few ministers to Yuge Kaido, hiking trail is just behind the hotel, great location.
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+1
I I drove from Fukui to Kagari on national road 364, the driving route to fun. I drove thru some road running along the side of the mountain and long tunnels. The view was spectacular. Love it! Coming on this route, Kisshotel is on the right of the car. For a distance you will hardly see any building. On the road , once you see building and school and recreation center on the right of the car, you will need to slow down, else you will miss the hotel. From the view in the car, the hotel is just a one story build just after a Y junction. The parking is offsite, there is no parking space in front of the hotel. Once inside the hotel, i felt very welcome. Its a very topical Japan Osen hotel. The hotel is build downward. All the rooms have a good view of the river running below the cliff. The room we had was a Japanese type Tatami Mat room. Its very huge in size and well appointed.Each room comes with it own attach bath tub. There are 2 indoor Osen pool and a outdoor pool. The Outdoor pool is very nicely design and on a chilly night, it very comfortable to enjoy the outdoor pool. We had a set dinner at one of the inhouse restaurant. The food served was great , specially the beef . The service in the restaurant was good too. As they serve mainly Japanese guest. We had some issue with communication, but the resturant manager was very patient to explain every thing to us from the food to how to eat using his limited English. We appreciated his afford ! It took bad that we did not have time to explore the surrounding, but I will be back to stay for more then just one night. The is a small town which I see that there are many things to explore.
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The Kagari Kisshotel looked much better on the website. The lobby felt more like a tour bus shopping stop at first glance with their gift shop right up front. Our room was not ready so they just left our luggage in front of the counter with rope tied around it. So much for a ryokan which costs almost as much as the high end hotels in Manhattan. However, the view was nice looking out but it was there before the hotel was so I consider it part of the nature. The room was a acoustic nightmare as one can hear movement of anyone getting up in the middle of the night. The bathroom was very dated which we avoided taking showers and had to use the public bathing area. The in room massage chair upholstery was torn, our balcony had a huge pillar in the middle so one had to get around it to converse with another . The private cypress bath which I thought was a nice feature when i made the reservation had mold growing all around the edges. It is the small things that turn off guests and never return. Unlike the sister hotel we stayed, the lobby area was aesthetically inferior without welcoming touch such as complementary beverages and free snacks which is almost a norm now in any upper end ryokan. Dinner was a mess to the point of hostile. We were assigned a table in an open area sharing one server with half of the dining hall. Our plates were left there uncollected after several courses. Although food just kept coming but apart from hot pot which we had to cook ourselves, there was almost no dish came out from the kitchen. I doubt if this place even has a chef. The only saving grace of this ryokan ( I paused to use this term here) was the view and the spacious public outdoor onsen area which was almost adjacent to the creek with soothing sound of running water. I got up at 6am to avoid the crowd, it was the best decision I made as the mountain spring water was warm and the place was serene A Ryokan should be homey and welcoming which sets it apart from a commercial hotel, unfortunately, I had not such feeling being a guest of this place.
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It's not a five star hotel but our group of 12 had a great time here. The hotel is situated on a cliff overlooking a creek. We took a hike in the trail along the stream. Very fun hike with lots of stops and lot to see (meaning creek, salamander and bugs). Make sure you bring some water with you if you visit in Aug bc there's no bathroom or water once you go on trail. We also rented yukata at the hotel. Hotel charges a little over 500 yen to rent one for the night. Room is tatami floor and spacious enough. We got dinner packages. Food was good and buffet breakfast was great. It's a short walk to town. Hot spring pools were not crowded and outdoor one was really nice. Only two downsides, bathroom was really, really tiny and I could hardly turn in it. No one except one gentleman from Portland, Oregon speaks English. Other than that, I would recommend this Onsen.
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12
PRICE RANGE
$211 - $475 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuHokurikuIshikawa PrefectureKagaYamanaka Onsen
NUMBER OF ROOMS
45
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