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Hoshino Resorts KAI Kaga

Traveler (205)
Dining (61)
Room & Suite (38)
Certificate of Excellence

About

#10 of 68 hotels in Kaga
Location
Cleanliness
Service
Value
Certificate of Excellence
KAI Kaga celebrates tradition in its regular program of lion dances as well as in its refined architecture and regional cuisine served on colorful Kutani ware.
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Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast Available
Multilingual Staff
Non-smoking hotel
Public Wifi
Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Hotel links
Visit hotel website
Offers & Announcements:Best Rate Guarantee
Hotel deals
Hotel packages
91Reviews
0Q+A
2Room tips
Traveler rating
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Popular mentions
Hotel staff service is great, They are always with good smile and speak good English. Our room is spacious and with good design, so our stay was very comfortable. We enjoyed the dinner and the breakfast. They were very tasteful which really worth to choose to include in the package. The latern light up in the outdoor area next to the library is also very attractive We chose a room with no onsen and thus went to the public one. It was comfortable but the open onsen is just fine with not big surprise.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Kaga
Responded yesterday
Dear AK53, Thank you for staying with us at Hoshino Resorts KAI Kaga and for writing a review! We are incredibly honored by your kind comments, whether about our staff service, room amenities, or dining experiences. Our services continue striving to provide comfortable and authentic experiences for guests that allow them to relax in a natural setting. We have a variety of other unique accommodations and hope you choose to stay with us again at one of them soon! Sincerely, Guest Relations Manager
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We had reservations about this ryokan and onsen experience. However, after this trip, we are sold. Dining experience is particularly impressive, rare outside Japan. Given the rural settings, this turned out to be an ideal holidays for relaxation, affordable luxury and best of all private dinning for every meal. Couldn't ask for more.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Kaga
Responded Apr 9, 2019
Dear Lerts, Thank you for taking your precious time to share a review of Hoshino Resorts KAI Kaga! We are beyond thrilled to hear that we could make your first ryokan experience a great one, especially in regards to the dining offerings and relaxing natural atmosphere. Our services strive to provide a getaway for guests that is both traditionally Japanese and comfortably modern. We have a variety of other unique accommodations for an authentic ryokan experience, and do hope you choose to stay with us again at one of them on your next onsen trip! Sincerely, Guest Relations Manager
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I stayed here on my honeymoon, and we had a wonderful experience. The staff was delightful - friendly and hospitable. They went above and beyond to help us out with directions, sightseeing, and making sure we were comfortable. The meals were delicious. This is an excellent place to relax for a few days.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Kaga
Responded Sep 19, 2018
Dear Gregor N, Thank you for writing a great review of Hoshino Resorts KAI Kaga! It is great news to hear that you enjoyed your stay with us and found our service, amenities, and dining options satisfactory for your special celebration. Our services strive to provide an authentic, yet comfortable escape from everyday life for our guests. Congratulations again on your honeymoon, and we hope you choose to stay with us again at one of our unique accommodations on your next trip! Sincerely, Guest Relations Manager
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+1
My daughter has arranged a fantastic 2 nights mother-daughter get away at the Hoshino Resort in Kaga. The resort staff was polite, professional making our stay memorable and very comfortable. Our room with the bath outside on the balcony was excellent. The food was delicious, perfectly presented in beautiful china. The hot water spa inside and outside was well maintained and clean. Although the size was a bit small, but adequate for the number of visitors. The cultural performance, dance was very much enjoyable and the extra craft activities were delightful as well. The bus transport previously arranged through the resort from and back to Kanazawa was excellent, getting into the train station on time. I wish to thank the staff working at the resort for providing excellent service for guests.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Kaga
Responded Jul 25, 2018
Dear Marta K, Thank you very much for taking the time to share such a great review! We are very pleased to hear that Hoshino Resorts KAI Kaga offered a good experience for you and your daughter. Our services strive to create an authentic and comfortable experience, and we are glad that you were able to have a very comfortable stay with us. Our company has a unique variety of hotels and Japanese inns all throughout Japan. We welcome you to travel around Japan and to stay with us again at one of our hotels in the near future! Thank you! Sincerely, Guest Relations Manager
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Stayed in a room with a private onsen for 4 nights. Staff led by manager Daisuke Mitsubayashi were of top tier customer service. We were extremely satisfied and felt at home amongst the staff. Examples such as staff noticing a customer needs before the request and doing research for guests on for example, next day plans. Well designed rooms (power points by the bed, light switches near the head of the bed) In addition to the above point, the onsen on the balcony was of a constant hot temperature that required no intervention from us to maintain the water level and temperature. It was a sublime feeling to lie in that onsen warm in the cool nights. The only con I can think of was the wifi was not usable during peak periods and we often had to resort to mobile data.
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Response from Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts KAI Kaga
Responded Apr 24, 2018
Dear James C Thank you for taking the time to review Hoshino Resorts KAI Kaga. We are very appreciated of your satisfaction with our services by staff members as well as hot spring. In the meantime, your feedback about Wi-Fi is much appreciated as it helps us to focus on what is important to our guests. We hope to deliver a better and seamless experience should you stay with us again in the future. Our company has a unique variety of hotels and Japanese inns all over Japan. We welcome you to travel around Japan and stay with us at one of our hotels again in the near future! Sincerely, Guest Relations Manager
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PRICE RANGE
$450 - $845 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuHokurikuIshikawa PrefectureKagaYamashiro Onsen
NUMBER OF ROOMS
48
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