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The Mole Resort

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Traveler (596)
Room & Suite (113)
Videos (1)
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About

Location
4.7
Cleanliness
4.6
Service
4.4
Value
4.3
Travelers' Choice
Nestled in the Devonshire countryside, formerly the Highbullen Hotel, The Mole Resort is a brand new offering for fabulous stays and active days. Spread over 127 acres, the Resort boasts of 58 Eco conscious 2, 3 and 4 bedroom lodges, a Manor House , Estate rooms and Cottages along with an Indoor and Outdoor swimming pool. From hot tubs with breathtaking views allowing you to reconnect with nature, to jam-packed days filled with over 40 activities, and a number of restaurants and bars offering locally sourced produce, you’re certain to make unforgettable moments.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Archery
Game room
Children's playground
Parking garage
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Golf course
Hiking
Mini golf
Tennis court
Billiards
Fishing
Table tennis
Walking tours
Board games / puzzles
Indoor play area for children
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Bathrobes
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Italian
See what other travelers are saying
  • Adam W
    Dawlish, United Kingdom9 contributions
    Great Stay
    Stayed here with my girlfriend for the night. Lovely room and we were very comfortable. The swimming pool / spa and gym were great. The food from the restaurant was lovely. My only criticism was we had no idea where to go when we got there as the reception is now in the hub. Very poor sinage etc! Otherwise fantastic stay you won't be disappointed!
    Thanks for you 5 Star Review! We are so please to hear that you and your girlfriend had a lovely stay with us! We are pleased to tell you that we are currently in the process of improving our onsite signage and hope you both will come and visit us again very soon! Kind regards, Highbullen Hotel
    Written January 12, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: January 2023
    Traveled as a couple
    Written January 9, 2023
  • Rianna9396
    Newton Abbot, United Kingdom3 contributions
    Peaceful Stay!
    On arrival we were greeted by a very welcoming receptionist and the fires were lit, creating a very warm atmosphere. We were then informed that we had been given a free upgrade to one of the rooms in the actual manor house, which was a lovely surprise. The room itself was beautiful, spacious and clean. We stayed in the Chinoiserie room. It had a huge four poster bed, sofa, bay windows, beautiful views of the countryside and gardens and a spacious wardrobe. The bathroom was very clean but could be in need of modernising/updating (the shower and bath in particular). The bed was very comfortable and my partner and I slept very well on all three nights of our stay. We had our room serviced everyday with the staff replacing towels, bottles of water, tea and coffee and biscuits and of course making the bed. We had bed and breakfast so wasn't able to try the dinner. Breakfast was really nice each morning with a buffet set out and also a hot selection if we wanted. The service was brilliant and really quick and the Devon View Restaurant really does have beautiful views even on a rainy day! The location of the hotel is very remote so be prepared for a few country lanes on your way there. However, due to it being in the countryside our stay was so peaceful and quiet and made it so easy for us to relax. The swimming pool was a perfect temperature and very clean. The Jacuzzi was also very clean and relaxing with beautiful views of the Devon hills. The Sauna and Steam room were also up to a very high standard even though I personally don't enjoy the heat! The female changing rooms could have done with some updating and maybe being made a bit more modern. My partner did say that the male's changing rooms didn't have any changing rooms at all, and got changed at a bench with no privacy, so I think this is something that definitely needs looking into for privacy reasons. If you are a guest at the hotel, you are also given towels on arrival at the swimming pool. Overall it was a very pleasant stay at Highbullen, my highlights would definitely be the views and the bed! It really did feel like a peaceful getaway. The only things that I personally feel need improving on are: The bath and shower in our room needed updating and modernising. The changing rooms (Male and Female) need updating and modernising. Everything else was wonderful and I would love to go back for another stay!
    Many thanks for your review, your comments regarding the Bath and Shower as well as the changing rooms are noted. It is hoped that these challenges will be remedied soon
    Written October 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: March 2020
    Written March 12, 2020
  • Alison B
    Trowbridge, United Kingdom30 contributions
    Excellent Covid safe stay
    I have stayed at Highbullen several times in the past. A lovely high class country hotel. I was a bit apprehensive about what to expect during this pandemic. My temperature was taken from my wrist on arrival and my details taken from the friendly receptionist behind a perspex screen. My room was sealed and from that point on no one but me would be entering the room - replacement towels, bedding etc were available if required for me to replace. At first I thought it was strange, then I had a chat with myself and realised that the safety of the staff and customers was obviously paramount to the hotel management and rightly so. I was allocated a table in the dining room for my entire stay and the waiting staff all wore face masks. My room was of the usual high standard and the food was excellent. Well done High Bullen for maintaining such high standards during these strange times and for going above and beyond with adhering to the governments Covid measures. I felt very safe during my stay
    Dear Alisson, Thank you for your kind review. The team have put a lot of effort into planning our response to the Covid challenge. I a so pleased that you felt safe during your visit and will pass your comments onto all the teams Regards David
    Written October 4, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2020
    Traveled on business
    Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Andy H wrote a review Sep 19
1 contribution
First time staying here - very very impressed. Stayed in a large comfortable clean room with late en-suite. Very quiet. Great leisure facilities (pool, gym, sauna etc etc). Restaurant very high quality, superb high level food, very good breakfast. Staff incredibly good, so helpful, and WhatsApp system to notify us of events/cocktail of the day/any issues sorted was really efficient. Cannot recommend highly enough
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded today
Dear Andy , Thank you for you feedback. We are really happy to see you enjoyed your stay and all of The mole resorts facilities, we take great pride in providing our guests with the best experience possible, and I am very pleased that we have succeed. We look forward to welcoming you back again very soon. kindest regards Gini.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam W wrote a review Jan 2023
Dawlish, United Kingdom9 contributions14 helpful votes
Hotel's Favorite
Stayed here with my girlfriend for the night. Lovely room and we were very comfortable. The swimming pool / spa and gym were great. The food from the restaurant was lovely. My only criticism was we had no idea where to go when we got there as the reception is now in the hub. Very poor sinage etc! Otherwise fantastic stay you won't be disappointed!
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Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Highbullen Hotel, Other at The Mole Resort
Responded Jan 12, 2023
Thanks for you 5 Star Review! We are so please to hear that you and your girlfriend had a lovely stay with us! We are pleased to tell you that we are currently in the process of improving our onsite signage and hope you both will come and visit us again very soon! Kind regards, Highbullen Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karra984 wrote a review Sep 18
Exeter4 contributions3 helpful votes
The Manor House staff all work incredibly hard and a special thank you to Katie the bar manager who took great care of us for our anniversary. It’s a must visit for a sporting/relaxing weekend. The team have done a wonderful job on the renovation.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: There was a miss communication over room service but the team quickly rectified the situation, be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 5 days ago
Dear Karra, Thank you for your lovely comments, we want to thank you for choosing the mole resort to celebrate your anniversary. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you!. We take great pride in providing the highest level of hospitality for our guests and are happy you got to experience this during your stay. I will share all you comments with our management team and with Katie. We look forward to welcoming you back soon. Kind regards Gini.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Destination771510 wrote a review Sep 16
1 contribution
Staff very friendly and helpful, a welcome gift for the birthday boy was very thoughtful. Each request was dealt with by the Hub staff. Only negative comment is there is no off lead dog exercise area
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: There are no tea/coffee or milk on arrival so best to bring some. You can buy it onsite. Nearest...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 1 week ago
Good morning. thank you so much for the fantastic review. We are really happy to see our efforts in providing a nice experience for our guest. as succeed. We hope to see you again in the near future. Kind regards Latheef
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PK Ben wrote a review Sep 13
5 contributions
Just returned from a four night stay. A beautiful resort with lovely surroundings and views. We made our booking with Secret Escapes. Check in was warm, friendly and efficient. We checked in around 6pm. We were tired but really looking forward to our stay. On opening the front door to our lodge we were sadly greeted with a dirty door mat (dog paws)and a few dead flies which my husband immediately swept away. The fully fitted kitchen was spacious and clean and the lounge area cosy and clean. However the sliding patio doors leading onto the decking was not clean. The decking area with the hot tub a really nice treat. However there’s not enough privacy as you are in close proximity to the neighbouring lodge and are overlooked by other guests. Lovely soft carpet going up the stairs and into the bedrooms. The main bedroom was spacious and bright. However dust on the bed head. The real disappointment was the two bathrooms. Both shower trays had hairs and were not clean. Both toilets were soiled and not clean. A speck of urine on the toilet seat in the en-suite bathroom. The bath had hairs and not properly clean. I immediately called reception and a member of staff came. He offered us the lodge next door, but on entering and seeing the dirty door mat, the carpet not properly hoovered and the bathrooms no better, we stayed and cleaned the en-suite shower tray and toilet ourselves as there was no cleaning staff to do this until the next day. The next morning I had to chase them up. Tamara came around 11am and inspected the lodge. We showed her the other bathroom where the shower tray was not clean and had hairs and the toilet was soiled. She apologised and arranged for a member of staff to come and clean both bathrooms, hoover and remove the dust in the bedroom. One of the towels although looking and smelling clean, when shaken long hairs came out. Luxury accommodation but let down by cleanliness. The resort is beautiful. Great for dog owners. We don’t own a dog. Would we go back again? …….
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 1 week ago
Good afternoon, First of all thank you very much for sharing your feedback with us regarding your most resent stay at our resort. We sincerely apologies for falling short on provide you with the quality of service we always strive for on this occasion. Please be certain that all your comments have been shared with our management team and with our Housekeeping department, we would like to pass on their apologies for the inconvenience caused. We hope to be able to welcome you back in the near future and will give our best to improve on your first experience. Kindest regards Gini.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy S wrote a review Sep 12
3 contributions
+1
On checking in I was immediately acknowledged 👍 and asked to wait a few moments. Check in was smooth and quick; they confirmed we had our 2 dogs with us, although they had one of the dogs names wrong, but no biggie. I was told about the Activity Hub where we could book activities and that I would receive a WhatsApp shortly after to ensure everything was ok in the lodge. The people checking in next to us were informed about the restaurants on site and given menus to order take away meals, we were not given these. On arriving at our lodge I was excited, it looked amazing, the hallway was spacious with an ample sized bench and coat hooks, with plenty of space for boots, hats, dog leads, footballs etc. Also in the entrance hall was a game of giant Jenga, a large umbrella (which was very sturdy!) and a lamp to use at night when walking around the resort. Sadly my excitement didn’t last long as waiting on the bench were Baxter & Bentley’s goodie bags. These were missing the microfibre towel and their treats. As we ventured further into the lodge my excitement returned, the door opened onto a large open plan kitchen-diner-lounge. A beautiful modern mix of wood, greys and leather. Large doors opened onto decking with a stunning wooden table and a hot tub. The view out onto the meadow was so peaceful and relaxing, you could sit for hours daydreaming and watching the wildlife. The large American fridge freezer was very welcome! Lots of room and an ice / water dispenser, however, the water dispenser stopped working during our stay. The maintenance team were fab and tried their best but couldn’t get it to work. They said it was happening in many lodges and was a design fault by Samsung, due to the water inlet pipe running very close to the ice compartment, this freezes the pipe. The only way to rectify was to defrost the freezer, which we couldn’t do as already had food in there. **Pro Tip** We discovered that if you turned the ice maker off for a while the pipe would defrost and then the water would start working again! Enough ice had already been made for a few drinks, so it became a fine balance between turning the ice maker on and off to ensure the water kept running. We ordered a breakfast pack to be waiting for us on arrival in the fridge, this is advertised as providing 8 servings. Ours contained 4 sausages, 5 rashers of bacon, 6 eggs, 4 (squishy) tomatoes, 4 mushrooms (that had seen better days) and a handful of slightly sad potatoes. I was extremely disappointed with this and feel it was definitely not worth £45, I could have purchased a superior selection of ingredients from the local Waitrose for less money. The advertised pictures and video of the breakfast pack on social media looks much larger and far more appetising. The kitchen is very well stocked with 8 place settings and plenty of glasses / plastic cups for use in the hot tub. We were lucky enough to have some clingfilm and baking parchment in the (secret) drawer under the cutlery, although this may have been left by previous guests. Another reviewer mentioned cooking oil present in their lodge, but there was none in ours. We did have salt and pepper and I left some vinegar when we departed, so you might be lucky and have that if you stay in our lodge! There was a roll of kitchen paper towel and a lovely little amenity bag with enough dishwasher tablets to last the week, washing up liquid, hand wash, sanitising spray and a cute scrubbing loofah type thingamajig. Only one thin dish cloth is provided, we usually change ours daily, so you may wish to bring more, and the tea towel was a thick bathroom hand towel, so quite hard to dry some of the glasses and crockery with (but I’m being REALLY picky now!) You are provided with an initial set of bin bags plus a spare set, but only one food waste bag, so you may wish to bring extra food waste bags if you are staying longer than a couple of days. The bins in the kitchen are split into general waste, glass recycling and mixed recycling. The actual bin is quite small and contained inside one of the kitchen cupboards, we found that taking the blue mixed recycling bag out and putting it in the Harry Potter cupboard you could fit loads more in it! Personally, I would have preferred a free standing bin system (the kitchen is big enough to accommodate or have one in the Harry Potter cupboard) and have a washing machine in its place. Alternatively the addition of an on-site laundrette would be useful. As a family of 4, with 2 dogs, staying in a luxury lodge for a week I would have expected a laundry facility. The website advertised dog blankets would be present in the lodge, but there were none in ours. Luckily we had bought 4 large blankets / vet beds with us so the dogs had somewhere to settle down in the evenings. Apart from the travel bowls in their gift bags there are no other dog bowls in the lodge. I must admit I did think there would be a dog bowl in the kitchen as the lodges are “fully equipped and dog friendly”. The travel bowls are quite small, flimsy and easily knocked over, which is fine for smaller dogs, but if you have larger dogs you may prefer to bring larger more sturdy bowls with you. I did think about asking at reception if they had any but felt we might be becoming annoying guests as we kept pestering! There is an ice bucket and scrabble provided which are both nice touches to add that little bit of ‘extra’. The Harry Potter cupboard also has a Henry Hoover, ironing board, mop & broom and clothes airer. Under the sink you will find the iron and a dustpan & brush. If you are staying in one of the 2 bedroom lodges these are semi detached and, depending on your neighbours, can be quite noisy, especially when they go out and leave their dog home alone! Also depending on the whereabouts of your lodge the hot tubs are not particularly private and are overlooked by other guests. The lodges are incredibly warm, especially at night. The combination of timber frames and floor to ceiling windows makes the them very warm. The thermostat in our lodge was reading 25-28. If you have room to bring a fan with you, do! I wish we had! There are plenty of big soft fluffy towels plus a robe & slippers for each guest in the bedrooms, however, there were no face cloths. I didn’t pack any as thought these would be provided. There is so much toilet paper it looks like a Covid stock room! Ok, not quite, but it is refreshing to stay somewhere where the TP is plentiful! Most places provide a token roll in each bathroom, but The Mole is very generous and they even emboss the new rolls or make them look like exotic flowers! You definitely don’t need to bring any extra with you, we left our pre-prepared spares for the next guests. Also if you visit the indoor pool they will offer you towels to use whilst there, we had bought our own beach towels so didn’t need to, but handy to know for next time. The heated towel rails were not working in our bathrooms, so the towels took ages to dry. The thermostats had a padlock symbol showing and we couldn’t seem to adjust the temperature. Not sure if the heating was locked onto a summer setting, so was turned off? This was a little frustrating, particularly with damp dog towels. Each bathroom had a lovely little amenity bag containing L’Occitaine soap, conditioner, shampoo and body wash. The showers are nice and big and have decent pressure to wash your hair. The bath is huge and I was sad that I didn’t bring any bubble bath with me as it would have been lovely to have a relaxing soak and a glass of bubbles in there! The bedrooms were fab, soft carpet underfoot and the double room was very spacious, with a big comfy bed and a huge glass window with a view looking out onto the meadow. Pillows (SilentNight) were nice and puffed up, although my son did moan they were too puffy 🙄 The duvet (Snug) was warm (10.5 tog) with crisp cotton sheets. There was a safe to store valuables, although ours had been locked by the previous guests so we had to ask reception to unlock it. The wardrobes have plenty of space, although could do with a few more hangers. There was a hairdryer and many usb / smart charging sockets dotted around in all areas so you don’t need to bring plugs, just leads. The twin room was small but had all you need. The duvets in this room were huge, I think they were small doubles, so fabulous snuggle-ability! There was also plenty of wardrobe space in this room. The promised WhatsApp message didn’t arrive on our first evening. I queried this the next day at reception and they had input my telephone number incorrectly replacing a 9 with a 6. I also enquired about the take away menus for the restaurant and these were then Whatsapp’d to me 👍 We also mentioned the missing items from the dog’s gift bags, the reception team were very apologetic and quite surprised that there were no treats in the bags. They promised that they would get some delivered to us, but sadly these never arrived 😔 I didn’t mention it again as I didn’t want to make a fuss, but I was disappointed with this lack of attention to detail. They also said they were having a problem with their supplier for the microfibre towels. I do understand that supply problems are unavoidable, however, when you are paying per night / per dog these little extras are important. Plus there are plenty of alternative places to purchase dog towels. They had left us with some white bath towels to use for the dogs but these were lodge towels and not ones that we could take home to use again. The activities on offer were fabulous and these really enhanced our stay. There was a good mix of inclusive and additional charged activities to do. The activities team were AMAZING and we had such fun, Megan, Callum and Liam were fantastic, so patient and encouraging! We took part in axe throwing, archery, bushcraft and bat box making. We also used both the indoor and outdoor pools. The outdoor pool was actually warmer than the indoor pool as the boiler had broken which also meant that unfortunately the jacuzzi was not working either in the Pavilion. We frequented the Cellar Bar almost daily!! After our activities we would take the dogs for a walk and then stop there on the way back to the lodge. The bar staff were friendly and made a real fuss of the dogs, who enjoyed the plentiful treats from the jar on the bar and the bowl of water that was always provided once we requested. We had the pleasure of being the recipients of the new bar tender’s first ever cocktails and he did a very good job; not buckling under the pressure of being watched by 3 members of staff and 2 guests!! You do need to watch the measures of your glasses of bubbles 🍾🥂 though, they pour ‘by the eye’ and as you can see from the photo I definitely had a ‘favourite’ bartender!!! Some of the glasses were half full whereas others were almost full! When we asked one of the bartenders how they knew how much to pour, their reply was “I just know” 🤷‍♀️ I know the resort is an eco resort but wasps were a major problem for us. Our lodge was plagued by them, I did bring a Citronella candle with me, but forgot matches 🤦‍♀️ so I asked at reception and also the bushcraft staff if they had any but neither did. Reception kindly offered for the maintenance team to go to our lodge as they had special equipment to help deter / remove the wasps. We gladly accepted, but on returning to the lodge we couldn’t see any evidence of any wasp traps and there were still some unwanted visitors 🐝 There were also lots of wasps in the Cellar Bar, the staff were swotting them with an electric fly swot. It was a shame as it put us off sitting outside to enjoy our drinks. When walking around the Resort it was lovely that the staff were friendly and most would smile and say hello to us. The shop in The Hub has a small selection of ‘essential’ products. Another reviewer mentioned that they didn’t sell bread, however, there was freshly baked bread when we were there! A small loaf was £2.50. Also a coffee machine for the daily caffeine fix! The games room in the hub is fab, my children loved it, a good mix of free and chargeable games. They would happily go off for half an hour or so with my credit card 🙈 and enjoy themselves! Air hockey, shuffle board, pool, connect 4, table football, hungry hippos, chess, skittles plus many more. It would be handy if the resort introduced pre-loaded cards that could be used by the children to pay for the chargeable games in the game room as they are a cashless resort. Then the children could be given these to go off to the games room independently. The cards could then be topped up as necessary. Other venues we have been to have introduced these and they seem to work very well. My youngest also enjoyed the freedom of being able to cycle safely around the resort on his bike whenever he fancied. If I could make a suggestion for future improvements it would be to have an enclosed dog exercise area. Whilst it wasn’t a problem keeping our dogs on lead during our stay, they are large dogs and we often walk them in a secure field where they can run free and play fetch for an hour or so. It would be nice if there was a fenced off area where we could let the dogs have a run around without worrying about other guests and their dogs or the resident deer. Also it would be nice if they served bar snacks in the afternoon. After our activities sometimes we may have skipped lunch and would be peckish whilst having drinks in the bar. The only food options are bags of crisps, chilli crackers or nuts. It would be most welcome if they introduced a light bites / snack menu such as bread and oils, olives, antipasti, French fries, a few simple items to tide you over until the evening. We would have stayed longer in the bar had this been the case and enjoyed a few more drinks! The reception staff were always welcoming and very helpful. In particular Latheef & Claire stood out. However, on checkout we were not asked how our stay was, so I wasn’t given the opportunity to provide any feedback. The bill was quite difficult to understand, the charges are listed in a very generic manner and then VAT is added separately under each item. Also the bar bills were listed as afternoon tea or dinner, rather than drinks / cellar bar bill , which is slightly confusing. The activities are not itemised or individually listed so you cannot see which activities you took part in or if the amount you paid is correct. I also think that the charge per dog / per night should be discounted if you bring a second dog. The difference between one or two dogs makes absolutely no difference to the resort, it just seems a way to make a little more money. I probably wouldn’t have been so bothered by the dog charges had we not been missing gifts from the goodie bag. On the whole we did enjoy our stay at The Mole and my husband is very keen to rebook for October half term and Christmas. I, on the other hand, am a little hesitant and feel The Mole fell short on a few things that I would have expected from a luxury resort. I had high hopes and felt somewhat let down, I would like to visit again as the children really loved it and I’d like to think that the next visit would be better, but I am undecided yet.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: Bring a fan, the lodges are hot! You don’t need to bring any toilet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 1 week ago
First off, I thank you for a most detailed review. I can honestly say that your feedback will be shared with all relevant departments, this will allow us to raise the attention to detail which as a team we are so passionate to deliver....I know we can ! I sincerely hope your Husband and children convince you to return, we would love to welcome you back. Most sincerely Susan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jackie J wrote a review Sep 8
3 contributions2 helpful votes
First of all I want to say this is could be an amazing place to stay, location is lovely, amazing swimming pool indoor and outdoor, so many activities to keep you busy, and if you have a dog you won’t find anywhere nicer. However, if you don’t have a dog or have a family member that is wary of them then this isn’t the place for you. Lodges are beautiful, however as we don’t have a dog the first thing I noticed was the smell of dog, now don’t get me wrong it wasn’t overpowering but the lodges are currently only 3 months old so this will probably get worse overtime. The lodge was clean (it had supposedly had a deep clean as when we booked we were told we would have a lodge that doesn’t allow pets, however when I called the week before to double check everything I was told ALL lodges were dog friendly ) but we still found dog hair! In the welcome book it states that dogs aren’t allowed upstairs however the leg of the main bed had been scratched quite badly obviously by a dog, and as the bedrooms have lovely thick carpet this was where the smell was the worst Also dogs are supposed to be on leads, but the majority aren’t, we even saw a staff member walking round with a dog off the lead. It’s a real shame as if there were lodges that didn’t allow dogs we would certainly have returned
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 1 week ago
Thank you for taking the time to review our resort. Sincere apologies regarding your dog experience Your feedback is most valuable regarding Dogs, going forward we will be looking at the idea of having some lodges that are dog free, also more vigilant with the dogs on leads ruling. We already have some restrictions in place on dog numbers at any one time therefore this will create a more even balance for our guests who do not have a dog. Perhaps with this in mind you may be persuaded to consider a return in the future. Sincerely Susan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C P wrote a review Sep 5
1 contribution
The best UK holiday we've had! Rooms were fantastic - really high end. Food was incredible - especially at the Cellar's restaurant but also in the Bistrot. The service complemented this perfectly and made for a truly memorable experience. So many activities for the kids that even a rainy day was magical. It was great to see all this in such an eco-conscious resort. Highly recommend this place - we are already planning our next trip!
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Date of stay: August 2023
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Location
Service
Trip type: Traveled with family
Room Tip: Take the dog!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 2 weeks ago
Good evening, thank you so much for the fantastic review, We are really happy to see our efforts in providing a nice experience for our guests, as succeed. We hope to see you again in the near future. Kind regards Gini.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wendy C wrote a review Sep 3
1 contribution
+1
Just returned from a week away with the family. Such a beautiful resort. Very Lucky to have visited such a gorgeous new place with beautiful lodges that had stunning views, high standard accommodation , each lodge delivered meticulous detail, which catered for all your requirements , in such lovely surroundings. The plus of this stay was all the staff made you feel welcome. All worked relentlessly to accommodate such a change from catering for hotel needs to adapting to a rapid growth in development of catering for newly built lodges too. Not only have they had to look at their own roles and learn how to tweak their working hours to suit different living quarters with staff vacancies and look at what two separate catering enteritis are needed in order for this place to evolve, I can honestly say they have done this with spirit and a willingness to work under pressure, expanding their new roles, adapting to new staff members who have had to learn quickly on the job! I personally felt such a warmth and closeness within the team which made this place feel special. My children loved it here and told me to tell the reception team when handing our keys in it was the best place they have ever stayed! Moving forward we can’t wait to return ! My husband and I are foodies who critique our cooking at home so on this side, I feel once this place develops further it would be great to see them incorporate the bistro side, hopefully opening it into the evening, being able to enjoy a drink whilst the children are playing on the park. Having maybe more child friendly menu options at more of a reasonable price so you don’t have to venture off site to find affordable eateries. To me personally the main restaurant food for the price was not enticing, I wouldn’t rush back to eat there (Sorry). The staff certainly made this place feel great! We are contemplating returning already just feel it would be great to see the catering side evolve to accommodate for longer stay needs . Overall I would highly recommend this beautiful place . Can’t thank the brilliant team so much who work around the clock to make this place what it is . Definitely worth a visit you won’t be disappointed
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Date of stay: August 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 2 weeks ago
Good morning Thank you so much for the wonderful feedback. We are really happy to hear about your nice experience. We hope to see you again in the near future. Kind Regards Latheef The Mole Resorts Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lucy S wrote a review Sep 3
High Wycombe, United Kingdom3 contributions
Stunning new resort with great facilities. Place looks beautiful. Stayed in a hotel room in the courtyard. Staff are really helpful and friendly. Food was really great, had a high quality dinner and breakfast. Staff in the restaurant needed to be more attentive but apart from that I cannot fault the food place.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations manager, Guest Services / Front Office at The Mole Resort
Responded 2 weeks ago
Good morning Thank you for the time to leave us a feedback. We are really happy to see you had a wonderful time in the The Mole Resort. We hope to see you again in the near future. Kind regards Latheef The Mole Resorts Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Chittlehamholt area.
PRICE RANGE
$112 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highbullen hotel umberleigh
FORMERLY KNOWN AS
Highbullen Hotel
LOCATION
United KingdomEnglandDevonChittlehamholt
NUMBER OF ROOMS
86
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THE MOLE RESORT $162 ($̶2̶5̶7̶) - Updated 2023 Prices & Hotel Reviews - Chittlehamholt, England

Frequently Asked Questions about The Mole Resort
Which popular attractions are close to The Mole Resort?
Nearby attractions include South Molton Pannier Market (5.0 miles), Cobbaton Combat Collection (4.6 miles), and The Stags Head Inn (4.7 miles).
What are some of the property amenities at The Mole Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Mole Resort?
Top room amenities include a flat screen TV, a refrigerator, and an additional bathroom.
What food & drink options are available at The Mole Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Mole Resort?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to The Mole Resort?
Conveniently located restaurants include The Grove Inn, The Bell Inn, and The Exeter Inn.
Are there opportunities to exercise at The Mole Resort?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Mole Resort located near the city center?
Yes, it is 0.6 miles away from the center of Chittlehamholt.
Are any cleaning services offered at The Mole Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Mole Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Mole Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.