We went to Glen Waverley for Mothers Day and spent the night at the Novotel. Once again we were met with a smile and a courteous welcome. The new staff were as accommodating as previous and we had nothing to be concerned about.
A nice 4*hotel as expected. While there are always minor improvements possible, I am impressed by a few exceptionally friendly staff, who are always keen to help and with a genuine smile on their faces. Special thanks to Daphne and Ainsley. It was a pleasant 4 day stay.
Well appointed large rooms with everything that’s needed for a business trip. Close to great restaurants . Parking available onsite for $25 but suggested using free public car park adjacent to complex.
We only had 1 nights stay at the hotel but were very impressed especially by the service. Nothing was too much trouble from reception to the bar staff to the restaurant. We would definitely stay there again.
We stayed here to rest after driving all day and it was just what we needed. Room service dinner was generous and tasty, and the beds were very comfortable. Everything was sparkling clean and the buffet breakfast was very satisfactory. Staff were very friendly and efficient. …