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DoubleTree by Hilton Hotel Calama

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#1 of 12 Hotels in Calama
Certificate of Excellence
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DoubleTree by Hilton Hotel Calama
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132 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel, great food in the restaurant, helpful staff, very good desk chair in the room which is essential for spending many hours working, good airconditioning. It is also very well located, within easy walking distance 1-2 blocks from large shopping centres. Only complaint is that the internet speed is very poor and you need to continously re-connect. This is... More 

Helpful?
1 Thank Business-Trav-Stay
Austin, Texas
Level Contributor
148 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As of August 26, 2016, this hotel is no longer a Hilton-branded property and no longer shows on their web site. I had reservations here for later in the year but received notice from Hilton HHonors where I have been a 20+ year member. Hilton would not tell me the name of the new operator or if the hotel was... More 

Helpful?
Thank AustinWhitewater
Calama, Chile
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 4, 2016

My friend and I stayed here for one night with our daughters, ages 6, 6, and 7, to celebrate my kids’ birthdays with a pajama party and swimming. The hotel is located within walking distance of down town and a large supermarket and in the same building as the casino and various restaurants and bars. The check-in/check-out process was a... More 

Helpful?
Thank Rosie0109
Elizabeth S, Gerente at DoubleTree by Hilton Hotel Calama, responded to this review

Greetings from DoubleTree by Hilton Calama. We are really pleased for your comment, and for having exceeded your expectations during your stay. Our location is privileged, near of the major commercial center, supermarkets and close to the routes that connect the city with nearby villages. We apologize for the wait time during the check in process, let me explain you... More 

Strengelbach, Switzerland
Level Contributor
90 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 1, 2016

As part of a 7 weeks trip to South America my wife and I choose to stay at the Calama Doubletree Hilton and use it as a base for our day-trips to all the famous scenic locations in the Atacama desert. We flew into Calama and rented a Toyota 4Runner. The hotel offered all the amenities you would expect at... More 

Helpful?
Thank peterringier
Elizabeth S, Gerente at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: Greetings from DoubleTree by Hilton Calama. Your comments are very important and valuable for us. Offering the best quality of service to all our clients is our major goal. Our location is privileged, near of the major commercial center, supermarkets and close to the routes that connect with nearby villages. We are very grateful having exceeded your expectations,... More 

TUCSON, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 16, 2016

Hotel is very comfortable and well run. Convenient and easy to get to. Well equipped with gym, pool, business center. For those that enjoy night life, it is adjacent to a casino and is easily accessed thru lobby.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Jose M
Elizabeth S, Gerente at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: We are very pleased about your comment. It is nice to know our hotel has met your expectations. We hope to welcome you back in the near future, for giving you a friendly and a warm service. Kind regards! More 

Switzerland
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 14, 2016 via mobile

We really thought about booking this hotel as there were some negative feedbacks on booking. But were happy we've done it, because we really liked the place. The staff at checkin was very kind and fast (I always hate if I have to fill out all my information because I think they shoul alteady have it from booking - and... More 

Helpful?
Thank Sam_Swi
Elizabeth S, Gerente at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: Greetings from DoubleTree by Hilton Calama. We are really pleased for your comment, and for having exceeded your expectations during your stay. We are having a change process at our building, in order to improve our facilities, because our work is to create a regarding experience for all our guests and make them feel at home. We hope... More 

Barcelona, Spain
Level Contributor
68 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed March 30, 2016

We stayed there for 1 night in march. The hotel is definitely not a 5 star, even if it says so. It's very old. Rooms were big, but very deteriorated. There was only 1 wall plug to charge devices. The carpet was very dirty, same as the bed sheets (5 or 6 stains from different colors). The elevator was very... More 

Helpful?
Thank Sun H
Juan S, Director de Recepción at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: Greetings from DoubleTree by Hilton Calama. We appreciate your comment, which help us to identify our weaknesses and improvement opportunities. We are very sorry about the experience during your stay. We are facing a continuous change process at our building, in order to improve our facilities and for giving our guests quality services as Hilton standards require for... More 

Poland
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 24, 2016

Rooms are large, well designed, elegant, very clean (but the lighting is very limited and not very bright). Nice and helpful staff. Good value-for-money hotel. Good accomodation if you need to stay near to the airport.

Helpful?
Thank KatarzynaGal
Juan S, Director de Recepción at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: We want to thank you for your comments about our staff, their work is to create a regarding experience for all our guests and make them feel at home. Your suggestion about the lighting was transmitted to our maintenance department to improve this condition in our rooms. We hope to welcome you back, and exceed your expectations once... More 

Level Contributor
1 review
5 of 5 stars Reviewed March 24, 2016

Great people and friendly staff... make sure you plan a day to San Pedro.. Valley of the Moon, Thermal Baths, Salt Lagoon... so many wonderful things in the middle of the desert. If you need someone to show you around contact Dario Artios and he did a great job and highly recommend a private tour.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Devon H
Juan S, Director de Recepción at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: Greetings from DoubleTree by Hilton Calama. Your comments are very important and valuable for us. Offer the best quality of service to all our clients is our major goal. We are very grateful having exceeded your expectations, and we hope to see you again for giving you a warm welcome. More 

Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 23, 2016

Good hotel to stay at if you are in Calama!! The hotel facility is great! They have good breakfast with lot of options! The hotel is also close to the airport - its about 15 minutes drive. You have also good restaurants located very nearby!

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Lucky M
Juan S, Director de Recepción at DoubleTree by Hilton Hotel Calama, responded to this review

Dear Guest: Greetings from DoubleTree by Hilton Calama. It is a pleasure for us to know we exceeded your expectations and gave you a warm and friendly service. We hope to see you again to welcome you with our cookie and make you feel at home. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about DoubleTree by Hilton Hotel Calama

Address: Balmaceda Av 2634, Calama, Chile (Formerly Sonesta Hotel Calama)
Location: Chile > Antofagasta Region > Calama
Price Range: $116 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Calama 4*
Number of rooms: 148
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