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Courtyard Toluca Airport

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#7 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Airport
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99 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Chesterfield, Michigan
1 review
5 of 5 stars Reviewed June 23, 2016

Stay was great, staff was top notch. The food was real good, the free breakfast was great. The only problem that I had was there were no channels on the TV in the room that were in English. I could watch English channels in the lounge like American sports, that was great, just not in my room. When I asked... More 

Helpful?
Thank tjhun2000
Wellington, United States
Level Contributor
92 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 11, 2016

This property has the makings of a nice hotel. It has a restaurant and a bar on site. However, I was chatting with another customer at the bar, and he warned me to make sure my door actually locks when I close it. Well, it did not lock. I notified the front desk 4 times in 3 days. My room... More 

Helpful?
1 Thank Christopher S
Alejandra M, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear Christopher S We appreciate the time you have taken to share your comments about your experience with us in this space. Your opinion is important for us. On behalf of the team work at the Courtyard Marriott Toluca Airport I offer a sincere apology for the inconvenience he had in this recent stay. I want to share with you... More 

New London, Wisconsin
Level Contributor
140 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed March 8, 2016 via mobile

Nice and clean hotel, spacious lobby/bar and rooms with a nice little courtyard garden. Hope you like CNN or FOX news because that's all you get for English channels. The internet coverage was poor and slow....pretty standard stuff for these types of hotels. Breakfast had a large selection of mediocre food, which is great when you consider being in Mexico.... More 

Helpful?
Thank CheapAssTraveler
Alejandra M, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thank you for taking the time to share with us your experience at Courtyard Marriott Toluca Airport. For us, your comments are very important because they help us to improve each of the areas of opportunity that we have. We will get each of their suggestions to the right people involved departments to expand our variety in the food and... More 

Mexico City, Mexico
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 18, 2016 via mobile

The hotel looks better in pictures than it is. Small lobby and reception, not so clean, they dont respect the rewards level, its far from the city. Old hotel. It does not have a business lounge. Its very near to the airport.

Helpful?
Thank ExpertLuxuryTraveler
Alejandra M, Director de Recepción at Courtyard Toluca Airport, responded to this review

Dear guest Appreciate the time you took to leave their comments, each of our guests have a special value, and we are glad to share with us. Your opinions help us to improve our areas of opportunity. Our mission at Courtyard Toluca Airport is to provide a comfortable and pleasant stay, with the quality that characterizes our brand. I am... More 

Marblehead, Massachusetts
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 19, 2015

I stayed at the Marriot Courtyard Airport for two days waiting to return to the U.S. The room was very comfortable and had a nice view of the well manicured courtyard. It was clean with a very comfortable bed, nice furnishings and a the bathroom also had nice fixtures with good shower pressure. There was no pool but did have... More 

Helpful?
Thank Derek G
Metepec, Mexico
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 13, 2015

Is a good hotel if you are going any place by the Toluca Airport. Service is really good and the hotel is in a very good shape. Don't expect much of the food and drinks but the staff will do whatever in within their reach to make you feel as comfy as posible.

Helpful?
Thank Ignacio_Johnsson
1 review
5 of 5 stars Reviewed September 12, 2015

I was in your hotel during a week in september and from my check in the deal was more than excellent Miss Yareli spoke in French with me which was very pleasing for me to find someone who speaks my language and to pay special attention to my needs, I received a couple of desserts by restaurant with messages which... More 

Helpful?
Thank Priscille P
Alejandra M, Front Office Manager at Courtyard Toluca Airport, responded to this review

Thanks for sharing your experience with us With the mission of providing superior customer service, we are proud to serve their needs and we are delighted to know that we have met your expectations. As our guest, your comments will be shared with the team to continue inspiring them and motivating them to deliver exceptional customer service, and improve the... More 

Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 3, 2015

The lobby is nice; typical for a Courtyard property these days with a modern feel and some contemporary Mexican art. The staff, although seemingly constantly changing, is happy to help and most speak English. Ricardo at the bar is awesome! There is a taxi service on site that is also reliable and can be billed to your room. The rooms... More 

Helpful?
Thank E3Whisky
Alejandra M, Director de Recepción at Courtyard Toluca Airport, responded to this review

Thanks for sharing your experience with us With the mission of providing superior customer service, we are proud to serve their needs and we are delighted to know that we have met your expectations. As our guest, your comments will be shared with the team to continue inspiring them and motivating them to deliver exceptional customer service, and improve the... More 

Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 11, 2015 via mobile

Very friendly and helpful staff make this a great business hotel option. Excellent hot breakfast and good options for dinner including late service. Common areas are snappy, bathrooms have large showers with plenty of hot water, bedding was very good and beds were comfortable. Guest rooms could use a bit of renovation. Excellent service of the hotel staff made a... More 

Helpful?
Thank swmdetroit
Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review
Google Translation

Gracias por compartir su experiencia con nosotros Con la misión de ofrecer un servicio superior al cliente, nos sentimos muy... More 

Bregenz, Austria
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2015

nice Hotel for Business stays. Restaurant is good for breakfast as well as dinner. Menue doesn't change often. Internet Speed is ok and Service perfect. Meeting Locations are available as well as personal Lounges for a privat dinner in front of the TV

Helpful?
Thank OE9JHV
Alejandra M, Gerente at Courtyard Toluca Airport, responded to this review

Thank you for sharing your experience at the Courtyard Toluca Airport With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a our guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in close proximity to Toluca's best destinations and attractions, the Courtyard Tocula Airport is the ideal hotel to stay in while in Mexico. Our contemporary hotel offers a complimentary shuttle to Toluca International Airport, along with free high speed Internet access, a modern fitness center and spectacular restaurants. ... more   less 

Additional Information about Courtyard Toluca Airport

Address: Blvd. Miguel Aleman 177, Toluca 50200, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: $59 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Toluca Airport 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Toluca
Toluca Courtyard
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