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All reviewsgreat servicebreakfast buffetnice hotelbusiness tripfeel at homesecond to nonespecial thanksmaking suregreat barvery nice staybusiness travellersfront of housenext monththe bell mannice decorationrooms are largelevel of service
I have been staying on and off at this hotel for about three years. First of all, the staff provide you with great service and treat you with courtesy and respect. Mario, the bellman, delivers exemplary service to guests and makes me feel at home...More
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded yesterday
On behalf of all the staff of the Crowne Plaza Toluca we would like to thank you for your preference and loyalty during all these years.
We are really glad that our services provided from all our staff they exceed your expectation as they go...More
The stay was very good. The best was it's restaurant. Captain Diego Quiroz and staff made sure the service was always 5 stars. The menu was adjusted for all type of appetite. The best, they made you fill like home. Very well foneMore
Thank Angel C
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded October 22, 2017
Dear Mr. Angel,
We are delighted to hear that the service provided of our restaurant Antibes was of your liking. We will send your congratulations to our staff overthere, with particular emphasis to Capitan Diego.
Thank you so much for your review, we hope to...More
This hotel offers everything needed for the business traveller.
The service of the staff is second to none.
The service in the restaurant is very good especially Armando Corral.
The front of house staff are all so helpful in making the stay comfortable and as...More
Response from Crowne P, Director de Relaciones Públicas at Crowne Plaza Lancaster TolucaResponded 3 weeks ago
Good morning. Thank you very much for your feedback. We will continue working as hard as we have been so we can make our guests feel welcome.
If you have any other suggestion ir comment please share. It will be appreciated.
In the industrial town of Toluca an elegant hotel where you will find courtesy, kindly staff and nice rooms.
Restaurant server good mexican plates and beers.
Strongly suggested for business travellers.More
Thank Fabio P
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded January 20, 2018
Dear Mr. Fabio,
On behalf of the team of the Crowne Plaza Toluca we thank you for all your good comments, we are very pleased that our service provided by our staff and faciliities were of your your liking.
We hope to serve you one...More
Stayed here 3 nights during December. The hotel is located eight next to the highway, so while it is convenient, there is some traffic noise. The staff is very friendly and helpful. We enjoyed the restaurant for the breakfast buffet, however it is not included...More
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have stayed in includes a refrigerator, coffee maker with coffee (and tea).