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Crowne Plaza Lancaster Toluca

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Paseo Tollocan Oriente No. 750 Col. Francisco I. Madero, Toluca 52170 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$70
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Free cancellation until 02/25/21
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$70
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$103
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (57)
Room & Suite (39)
Dining (7)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Lancaster Toluca
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 30 hotels in Toluca
Location
Cleanliness
Service
Value
Travelers' Choice
Welcome to Crowne Plaza(R) Toluca!Located in the main street of Toluca and a few minutes away from the city center we have special rates created for you that always travel for success and the best service always one step ahead of our guests needs. We are also conveniently located a few minutes away from the Industrial area where you can find companies like Chrysler, General Motors, Nissan, Robert Bosch, Magna Int., Grupo Vitro, Bimbo-Barcel, Femsa, Johnson Controls, Autoliv, Mahle and many others; Adolfo Lopez Mateos International Airport is also very close. Enjoy our complementary scheduled transportations to companies and the high speed internet Access. Our meeting rooms are the ideal place to make business smoothly. Start your day at our gym and with a rejuvenating buffet breakfast in our Antibes Restaurant or just relax after a day of hard work at our Lobby Bar. You'll feel right at home making your way to your spacious room and enjoy a brand new bed, relaxing has never been so easy.Welcome to Toluca!Don't forget to visit the Cosmovitral-Botanical Garden, the Cathedral, the Portales or our grand Xinantecatl, Better known as Nevado de Toluca, great place to get in contact with nature.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Languages Spoken
English, Spanish

Location

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Contact
Paseo Tollocan Oriente No. 750 Col. Francisco I. Madero, Toluca 52170 Mexico
Name/address in local language
Getting there
Toluca Airport4 miSee all flights
Juarez Intl Airport34 miSee all flights
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357Reviews1Q+A34Room tips
Traveler rating
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Popular mentions
Daisuke wrote a review Aug 2019
1 contribution
I’ m not good at English. and I can’t speak Spanish. Although I enjoyed that my stay about 10days. I took good service everyday.And,please try to go to hotel dinner, you will take relax from dinner at hotel. If I visit to Toluca again, I would select crowns plaza again.Thank you Martín!!!
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Date of stay: July 2019Trip type: Traveled solo
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Derek M wrote a review Jun 2019
2 contributions
Every detail of my hotel stay was perfect, and I appreciated the English-speaking staff: especially José who remembered me from another stay and welcomed me back. I appreciated his kindness and helping me find the stuff I needed.
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Date of stay: May 2019Trip type: Traveled on business
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Loren H wrote a review May 2019
Chicago, Illinois26 contributions7 helpful votes
I have stayed at other Crowne Plaza hotels and I have to say that this one seemed to miss the mark. The Staff (especially Mario) was fantastic with excellent service. The rooms were very clean and well maintained - they just seem dated. Restaurant - breakfast is good, for lunch / dinner - I found off-site places that were much better. I travel to Toluca about 4x/year. I have always stayed at another hotel - this time I tried the Crowne Plaza as a traveling companion wanted to stay here. I am not sure I would return.
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Date of stay: May 2019
Rooms
Location
Service
Trip type: Traveled on business
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Response from IHGService, Guest Relations Manager at Crowne Plaza Lancaster Toluca
Responded Jun 15, 2019
Hello Loren H, Thank you for leaving us your review and for making us a part your visit here in Toluca. We are grateful that you've chosen the Crowne Plaza to host you. As our brand's patron guest, we wanted nothing more but to deliver the good experience you are used to having with our brand, Loren H. Though it made me smile that our staff has made you feel our warm hospitality, I'm sorry that you'd be hesitant in choosing us again in your future trips. I understand ours looked dated compared to what you were used to. This is despite the efforts of my colleagues to ensure they're always in their best shape. I also regard your thoughts that even if our restaurant served good food, you felt that it could've been better. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We hope that you will give us another chance to show you the Crowne Plaza you know and love. Thank you for taking the time to let us know about your stay with us. Kind regards, Frank A. Case Manager IHGService
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tgandy wrote a review Feb 2019
Phoenix, Arizona6 contributions
it is easy Location is easy and everything you need is located in the hotel if you don't want to go out. It makes for an easy quick stop and great to host customers. Upscale and nice, I would stay again
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Date of stay: March 2018
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Response from Crowne P, Director de Relaciones Públicas at Crowne Plaza Lancaster Toluca
Responded Feb 26, 2019
hello! we appreciate your preference to stay with us. It will be a pleasure to have you again in this your hotel!
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Juan C. Nieves-Christie wrote a review Feb 2019
1 contribution
I stayed in this Hotel for an entire week and I was pleasantly amazed for how excellent the service was. The room was very spacious, comfortable and impeccably clean. Food in the restaurant is simply exquisite and very affordable and the service provided by our waiter Martin was exceptional. Definitely plan to stay here next time I visit Toluca.
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Date of stay: February 2019Trip type: Traveled on business
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Response from Crowne P, Director de Relaciones Públicas at Crowne Plaza Lancaster Toluca
Responded Feb 27, 2019
hello! Thanks for your comments* we appreciate your preference to stay with us. It will be a pleasure to have you again in this your hotel!
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Previous
PRICE RANGE
$68 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza lancaster toluca hotel toluca
LOCATION
MexicoCentral Mexico and Gulf CoastEstado de MexicoToluca
NUMBER OF ROOMS
113
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Frequently Asked Questions about Crowne Plaza Lancaster Toluca
What are some of the property amenities at Crowne Plaza Lancaster Toluca?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Lancaster Toluca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Lancaster Toluca?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Lancaster Toluca?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Lancaster Toluca?
Conveniently located restaurants include Cambalache Toluca, Fonda Argentina Metepec, and Fisher's.
Are there opportunities to exercise at Crowne Plaza Lancaster Toluca?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Crowne Plaza Lancaster Toluca have an airport shuttle?
Yes, Crowne Plaza Lancaster Toluca offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Lancaster Toluca?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Lancaster Toluca offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Lancaster Toluca?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Lancaster Toluca?
Many travelers enjoy visiting Colegiata de San Pedro (2.4 miles).