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Crowne Plaza Lancaster Toluca

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Traveler (44)
Room & Suite (49)
Dining (5)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“great service”(13 reviews)
“breakfast buffet”(12 reviews)
“front desk”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Lancaster Toluca
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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All reviewsgreat servicebreakfast buffetfront desknice hotelbusiness tripfeel at homespecial thanksmaking surerestaurant staffgreat barmakes me feelvery nice stayfront of housethe bell mannice decorationrooms are largenice room
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1 - 5 of 139 reviews
Reviewed 2 weeks ago via mobile

The hotel is very good, waiters are very kind especially Martin Rosas. I found the hotel clean and close to many restaurant. There is also a great gym and parking for cars. Breakfast is reach and the menu for the restaurant is perfect. Marco Bell

Thank Marco M
Hotel's Favorite
Reviewed August 24, 2017 via mobile

Wonderful hotel. I have stayed at many hotels in the area over the course of a couple years in Toluca. But now I only stay here. It is by far my favorite. The staff is wonderful. Ask for Mario he is the best. Convenient location...More

Thank caseycgs
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded September 14, 2017

Thank you for choosing us as your predilect hotel in Toluca, we are always happy to hear that the people who work here make the difference between one place or another. We hope to continue serving you. Eduardo R. General Manager

Reviewed May 4, 2018

Love the hotel. I stay here frequently on business trips awesome service, food is good and beers are cold at the hotel bar. The employees are really great. Ask for Mario if you need anything. I would definitely recommend staying here

Thank matt31080
Reviewed April 11, 2018 via mobile

Excellent service by all staff. Especially hostess Carmen at the restaurant and Dulce at front desk. Rooms are nice and sleep is great, there is even a quiet zone! I would highly recommend it for business or vacation stays.More

Thank Mario D
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded April 12, 2018

Dear Mr Dominguez, We are so glad about your comments, thank you!. Let me share with you that our staff is very interested on having a warm welcoming for all our guest, and we will keep on improving new ways to make you feel at...More

Reviewed April 5, 2018

I've been staying at this hotel for the last 5 years, every single week or every 2 weeks. Hotel has been upgraded with excellent rooms and the staff is very good. excellent service starting with Mario and Jorge (bellboys) following with Adal, Jairo and Mary,...More

Thank paovanemartin
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
$107 - $987 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$107 - $987 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Toluca
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (44)
Room & Suite (49)
Dining (5)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
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TravelM0m2000
March 3, 2016|
AnswerShow all 4 answers
Response from Braxo | Reviewed this property |
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
0
Votes
Room Tips
"I recommend the rooms on the lobby floor. they have a conference room and your bed is upstairs. look for..."
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"Take a room not connected to the road side."
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"All rooms are nice"
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"I really like the suites on the second floor."
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