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Holiday Inn Express Toluca

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Paseo Tollocan 818, Toluca 50160, Mexico (Formerly Del Rey Ejecutivo)
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50 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Mexico City, Mexico
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Holiday Inn Express for a work trip. It wasn't a high season and my check out time was late night so that was also an advantage. The process was smooth and hassle less. Room was away from elevator so it was very quiet. Room is well lighted and had no odors. There is a shopping center... More 

Helpful?
Thank Romain79
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 25, 2016 via mobile

Location: Excellent location for the industrial area. Not so good for tourists. The Price: The best of the area, you won't find a better deal. The Good: The rooms are remodeled, and are very nice. Excellent bed, and variety of pillows. Very clean. Good continental breakfast, fruits, real eggs, bacon, natural juices. Small Gym. The Bad: It is an Express,... More 

Helpful?
Thank Carlos P
Whitby, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 30, 2016

Very basic hotel, no frills. Stayed here on a recent business trip, was not my first choice of hotel as my first choice was booked up. No restaurant or bar in hotel and as a business traveller these are what I typically would like to see in a hotel. However, there were a few restaurants within a short walk (... More 

Helpful?
Thank kayak_traveller
Morelia, Mexico
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed February 18, 2016

Renovated hotel (with great results, I must add), with the typical elements of the Holiday Inn Express venues, i.e. fast check in, comfortable room, basic breakfast buffet, very well located (across one of the nice shopping malls in Toluca), caring staff. Suitable por business stays.

Helpful?
Thank emroao
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed January 5, 2016

As in mainly of the hotels i had been staying in Mexico, people is the best value HI express had, they are friendly, customer service orientated and profesional, the furniture was in perfect condition and the quality of the resting nights were great!! THE SERVICE IN THE RESTAURANT WAS OUTSTANDING. congrats!!

Helpful?
Thank 473gonzaloc
St. George, Utah
Level Contributor
110 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed July 24, 2015 via mobile

Jorge who works at the front desk is amazing!!!!!! He took good care of us. The hotel is clean, breakfast was really good, beds were comfortable. Internet worked well. Only complaint is that the water pressure is weak. But that seems to be a common issue in Mexico.

Helpful?
Thank imdizzy80
Toluca, Mexico
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 13, 2015 via mobile

I had reservation for 5 nights but the hotel is under construction since my last stay a year ago ,, employee told me that is not even holiday inn corporative that they pay up for the name not the value ,, the owner mr Marco martinez himself told me no refund policy for inconvenience ,, his explanation dust is harmless... More 

Helpful?
1 Thank jlplaza21
IHGCare, Guest Relations Manager at Holiday Inn Express Toluca, responded to this review

Dear jlplaza21, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apologies for... More 

Atlanta, Georgia
Level Contributor
243 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed February 13, 2015

Stayed here for a couple of nights on business. The hotel is next to a mall with resturants which is good. Otherwise this hotel offers exactly what you would expect from a holiday Inn Express. On the plus side plenty of hot water and free beer and munchies in the evening.

Helpful?
Thank ANP123
IHGCare, Guest Relations Manager at Holiday Inn Express Toluca, responded to this review

Dear ANP123, Thank you for taking the time to review our property. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the facilities and location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Your patronage and... More 

Colorado
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2013

This is an excellent property. Modern, clean and safe. But by far it's greatest asset are the wonderful staff. I had my car die in the parking lot and they found a mechanic for me, had 2 staff members, both bilingual, take 1.5 hours out of their day to escort me to the mechanic and to explain the problem. This... More 

Helpful?
1 Thank mikeethegerman
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2012

Excellent Service. It's well located, not in downtown, far away from the traffic jams in there; close to the airport, road to Mexico City, etc. I highly recommend to stay in this place, good service, good price and perfect location.

Helpful?
2 Thank marco_cobos
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Express Toluca is located in the main corridors that access the city. We are also close to most industrial parks, and only 7 minutes away form the main shopping mall. All of our rooms are especially equipped in order to give you the service that you demand. Holiday Inn Express Toluca has 127 rooms. With AC, television, voicemail, Free Internet, two telephones, coffee maker, safe box, iron and ironing board. Additionally, we offer a free breakfast buffet, gymnasium, business center, parking lot and 4 meeting rooms. ... more   less 

Additional Information about Holiday Inn Express Toluca

Address: Paseo Tollocan 818, Toluca 50160, Mexico (Formerly Del Rey Ejecutivo)
Location: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: $66 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Toluca 2.5*
Number of rooms: 127
Reservation Options:
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