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Thainstone House

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Traveler (196)
Room & Suite (42)
Dining (36)
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Overview
  • Excellent47%
  • Very good26%
  • Average13%
  • Poor8%
  • Terrible6%
Travelers talk about
“taster menu”(38 reviews)
“spa break”(24 reviews)
“afternoon tea”(38 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (695)
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689 results
Traveler rating
313
182
90
61
43
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313
182
90
61
43
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All reviewstaster menuspa breakafternoon teadownstairs barboys roomsteak nightspa facilitieshot tubsteam roomcrerar hotelscountry houseboth nightspublic areasthe general managerdrawing roomhigh standardclub room
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1 - 5 of 689 reviews
Reviewed 2 weeks ago

As part of my work tackling social isolation in families impacted by dementia I took a group for a two night stay in this hotel and it was excellent. The staff could not have been more friendly and accommodating and the food was amazing. I...More

Thank annieleighton20
Response from GMThainstone, General Manager at Thainstone HouseResponded 2 weeks ago

Dear reviewer, Many thanks for choosing to come to stay with us and I am so pleased that we did not disappoint. I means so much to the team and I to receive the kind comments and I will be sure to pass this on...More

Reviewed 3 weeks ago via mobile

The hotel is beautiful and in a lovely setting. The food is truly magnificent. And every single member of staff cannot do enough to help you. A truly wonderful hotel and we will definitely be back. Lots of cosy public areas to chill. Amazing swimming...More

1  Thank sharrycramond
Response from GMThainstone, General Manager at Thainstone HouseResponded 3 weeks ago

Dear reviewer, Many thanks for taking the time to reflect on your recent visit to Thainstone. I am so pleased that you had a fantastic time and will be sure to pass this back to the whole team. We are working hard to ensure everyone...More

Reviewed 3 weeks ago via mobile

I have been here for lunch on a few occasions recently but have to say there is a theme going on here. Service is slow and provided by very young obviously untrained staff who aren’t able to answer simple questions regarding menu choice. We asked...More

Thank Saltire2506
Response from GMThainstone, General Manager at Thainstone HouseResponded 3 weeks ago

Dear reviewer, Firstly many thanks for taking the time to provide us with your feedback relating to your recent visits with us. I am equally pleased to have our driveway completed and unfortunately it is completely necessary to have the speed bumps to ensure that...More

Reviewed 4 weeks ago via mobile

We got married on 3rd March 2018 and honestly cannot thank all of the staff at thainstone enough. Our day was just perfect! Carla and emma couldnt have been more helpful in the run up to the wedding. At the time of planning the wedding...More

1  Thank followitabbie
Response from GMThainstone, General Manager at Thainstone HouseResponded 3 weeks ago

Dear reviewer, Thank you so much for taking the time to provide us with your feedback. Congratulations and thanks again for choosing Thainstone for your special day we were so privileged to be host. I will be sure to pass your comments back to the...More

Reviewed March 12, 2018 via mobile

My husband booked us in for afternoon tea as a surprise treat, he pre paid over the phone and was told they would email him confirmation. They never did, and they also over charged him by £18. I love Thainstone, or I used to. I...More

1  Thank KLouiseR87
Response from GMThainstone, General Manager at Thainstone HouseResponded March 14, 2018

Dear reviewer, Firstly thank you for bringing this matter to my attention. Having looked at this in detail it appears firstly a communication issue at the time of booking. Your husband has actually booked for Mother's day lunch in our ballroom to which we require...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$84 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$84 - $172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (196)
Room & Suite (42)
Dining (36)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Georgie011
January 27, 2017|
Answer
Response from GMThainstone | Property representative |
In response to your question we offer a six course taster menu in our green lady restaurant that changes daily. If you want to contact me direct with your arrival dates I will get some menus sent over. Kind regards, David... More
0
Votes
Moyreen W
March 10, 2016|
AnswerShow all 2 answers
Response from Moyreen W |
Thank you very much Ann Marie. It has taken a year to get an answer so I am very grateful Moyreen W
1
Vote
Valerie620
August 15, 2015|
Answer
Response from GMThainstone | Property representative |
Hi Valerie pool is open 7 days per week, it opens at 6.30am Monday to Friday and closes at 9.30pm with last entry at 8.30pm. On a Saturday its open 73.00am-8.00pm and a Sunday 8.00am -9.00pm. We reserve before 7.00am and... More
0
Votes
Room Tips
"all rooms are quality"
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"No lift but easy access rooms on ground floor."
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"Remember to book breakfast at the time of booking, and phone ahead to check the room you have booked is what..."
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"Avoid this hotel"
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