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Avda. Playa Serena, 95, 04740, Roquetas de Mar Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (562)
360
Panoramas (6)
Room & Suite (212)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Roquetas
Updated 07/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 34 hotels in Roquetas de Mar
Location
Cleanliness
Service
Value
Travelers' Choice
This friendly hotel enjoys a beachfront location in Roquetas de mar, one of the main tourist destinations in Almeria, just behind the seafront and only 5 min. From Playa Serena golf club.
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Property amenities
Parking
Public wifi
Pool
Bar / lounge
Beach
Mini golf
Children Activities (Kid / Family Friendly)
Kids club
Paid internet
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Kids' outdoor play equipment
Meeting rooms
Solarium
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Room types
Ocean view
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
French, Spanish, German

Location

Full view
86Good for walkers
Grade: 86 out of 100
39Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
857Reviews317Q+A38Room tips
Traveler rating
  • 441
  • 220
  • 95
  • 51
  • 50
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
Stephanie E wrote a review Sep 17
Ashford19 contributions2 helpful votes
+1
As a previous reviewer said, if you want to eat English food and only mingle with English people on holiday, this is not the hotel for you. But that's the point, being in Spain and Roquetas in particular being less full of English tourists than, say, Benidorm. We stayed at Best Roquetas for 11 nights bed and breakfast and couldn't fault it at all. We wanted a reasonably priced family-friendly hotel near the beach and that's exactly what is is. The hotel was very clean and comfortable, it had everything we could have wanted and there is so much to see and do in the local area. There's an indoor and outdoor pool, sun terraces, indoor restaurant and bar, pool bar and separate snack bar where you can buy baguettes, salad, burgers and pizza. As a family friendly resort they also offer children's entertainment day and night, plus games and things like aquacise for the adults. Despite only speaking a little Spanish we managed just fine and found that a little goes a long way in terms of the staff's willingness to also speak a little English. (We found that the reception staff spoke perfect English by the way, and the others mostly only spoke a little which was fine). This was our first foreign holiday with our toddler and we had a whale of a time, we'll definitely be back next year! I'd thoroughly reccomend.
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Date of stay: September 2021Trip type: Traveled with family
Room Tip: The snack bar to the left of the pool, past the all inclusive area, sells nice and reasonably...
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Response from WERNER FRANCIS, Marketing at Best Roquetas
Responded 4 days ago
Dear Stephanie, Thank you very much for your positive feedback. We like to hear that you enjoyed your stay and had a great time. Your positive comments make us want to improve and they help us to serve you better. Kind regards, Hotel Management Best Roquetas
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Gary wrote a review Aug 2021
3 contributions
Where do I start? Firstly if you are a fan of British food and like seeing other Brits on holiday. This hotel and town are not for you. I would estimate 95% of all guests are Spanish, and the hotel caters accordingly. The downside to this, is that very few people speak English, that includes every member of reception that we tried to speak to. Which when you consider we booked on a Jet2 Package Deal seems odd. Why are Jet2 selling package holidays to people at non-English speaking hotels As for the hotel itself, the All Inclusive is very good in terms of availability and content. Snack Bar is replenished throughout the day. Self Serve drinks on tap too. Only complaint is that the food wasn't the hottest, or indeed the warmest, and if you have fussy children they will be eating chips every night. Sunbeds are plentiful, with a full terrace area that I never saw anybody on. Pool itself is good, with 2 smalls slides for the kids and the big kids. However for a hotel this size I would say its on the small side. However, my biggest complaint is about the hotel guests. Apparently being English is a reason for Spanish guests to act like you don't exist I don't think I would visit this hotel again
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Date of stay: August 2021Trip type: Traveled with family
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Response from WERNER FRANCIS, Marketing at Best Roquetas
Responded 4 weeks ago
Dear Gary, Thank for your time spends on the review of our hotel. We always value our guest’s opinions. I am happy to see that you enjoyed some aspects of your stay here with us. Kind regards, Hotel Management Best Roquetas
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Customer wrote a review Apr 2021
43 contributions49 helpful votes
I booked this hotel for 1 week in June via Booking.com. With just over 30 days to my holiday I was contacted by Booking.com to say the hotel had cancelled my hotel booking. Booking.com also were not interested in offering a solution. I pointed out that the hotel was still advertising on Booking.com 3 days after my cancelled booking. They have said "sorry" we are unable to help - the cost of booking a few days later than my booking had gone from £600 to over £1000 in these few days. They are just not interested even ignoring my suggestion they move my booking by a few days so BEWARE there is always the possibility of this hotel cancelling your booking and you will be left trying to find another booking/hotel at normally vastly inflated cost to yourself at very short notice, lost travel costs and inconvenience and the hotel DON'T care and just imply to you to go away and stop annoying them!!!!!
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Date of stay: April 2021
Service
2 Helpful votes
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jooools wrote a review Jul 2020
cheshire8 contributions3 helpful votes
Great food,-lots of choice, spacious/clean apartment, friendly staff. Fantastic beach front location, All precautions regarding covid-19 have been taken and the hotel is pro-active in ensuring mask, gloves are worn where necessary. That said, you still feel relaxed in the restaurant/bar area once you have collected your food and drink. We were all-inclusive and the choice of branded drinks, ice-lollies, maxi-bon, cornettos etc was great! Crisps, nuts and olives also inc. We booked a trip to Granada and the Alhambra with PEPE TOURS just down the street from the hotel and had a great day out. Hotel provides take-out picnics if ordered night before if you go out for the day.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Best Hotels, Marketing at Best Roquetas
Responded Aug 31, 2020
Dear jooools We would like to express our gratitude for your visit at our Hotel and for the time you spent to write a review on your personal experience as this helps us to know where we can still improve in our daily work to enhance our guests’ holiday among us. Kind regards Hotel Management Best Roquetas
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Cahir O wrote a review Feb 2020
Odense, Denmark11 contributions6 helpful votes
With it's proximity to the huge beach you are tempted to avoid the excellent pool and Whirlpools but share yourself !! The other very interesting thing is that it has an absolutely gorgeous "Golf Club" merely 8' minutes from the foyer of the "Hotel" excellent 👍👍👍 Do yourself a few favours and take walks both up and then down the beach , you'll be surprised by what you see !!! With the backdrop view of the "Sierra Nevada Mountains" you could be easily tempted to take a trip that beautiful "Ski Resort" and a day on your "Skis" 🎿😁💥
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Date of stay: September 2019
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Response from HotelesBest, Manager at Best Roquetas
Responded Feb 12, 2020
Dear Cahir O, I am assuming from your article that you must be a travel writer! There is so much detail about every aspect of the hotel and locality. Thank you so much for taking the time to put all your experiences down in writing Regards The Management
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PRICE RANGE
$62 - $242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lti playaluna roquetas de mar, lti playaluna hotel, playaluna
FORMERLY KNOWN AS
Playaluna Hotel
LOCATION
SpainAndaluciaProvince of AlmeriaRoquetas de Mar
NUMBER OF ROOMS
496
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Frequently Asked Questions about Best Roquetas
Which popular attractions are close to Best Roquetas?
Nearby attractions include Bar Y Da Wakes (0.2 miles), Cafe Indira Pub (0.08 miles), and Scala Disco Pub (0.1 miles).
What are some of the property amenities at Best Roquetas?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Best Roquetas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Best Roquetas?
Yes, parking is available to guests.
What are some restaurants close to Best Roquetas?
Conveniently located restaurants include Spice Hut Indian Restaurant, Chiringuito El Ancla, and San Rocco.
Are there opportunities to exercise at Best Roquetas?
Yes, guests have access to an indoor pool during their stay.
Are any cleaning services offered at Best Roquetas?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Roquetas?
The staff speaks multiple languages, including Spanish, French, and German.
Does Best Roquetas have any great views?
Yes, guests often enjoy the ocean view available here.
Is Best Roquetas accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.