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Playacapricho Hotel

Avda de las Gaviotas s/n, 04740, Roquetas de Mar Spain
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Guests1 room, 2 adults, 0 children
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Traveler (1215)
360
Panoramas (7)
Room & Suite (321)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
If the Playacapricho Hotel is noted for anything, it's for its spectacular foyer presided over by a tropical fig tree and the hanging baskets which fall from each of its 7 floors. Equipped with magnificent facilities, the hotel boasts panoramic lifts, a themed outdoor pool, restaurant, bar-lounge, pub, hairdressers... Basically, everything you need to enjoy the holidays!
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Property amenities
Paid private parking on-site
Wifi
Pool
Hot tub
Bar / lounge
Beach
Mini golf
Children Activities (Kid / Family Friendly)
Parking garage
Parking
Paid wifi
Paid internet
Internet
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Poolside bar
Evening entertainment
Table tennis
Kids club
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Salon
Solarium
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Ocean view
Suites
Family rooms
Private balcony
Room service
Safe
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English, French, Spanish, German

Location

Full view
92Great for walkers
Grade: 92 out of 100
55Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
2,054Reviews230Q+A100Room tips
Traveler rating
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Popular mentions
We stayed for 10 nights on a half board basis.. arrived shortly before 10pm and checked in swiftly were given our door card and went to our room .. when we walked in I was slightly annoyed to find that even though it was by now 10pm our room hadn’t been done for us .. housekeeping arrived and even though it was made ready for us in less than 10 mins considering the time of our arrival I felt the room should of been ready. The room 817 (which we had upgraded to when booking) was large bright and spacious with a good sized bathroom a fridge and tea making facilities really good aircon and a small balcony with table and chairs ... we had a partial pool view to the right and a very partial sea view to the left however our main view directly in front of us was the kids club 🤦🏼‍♀️ This wasn’t an issue at all until our last 3 nights when the was a massive surge in non British guests that then used the kids club playground as there meeting and hang out point starting at 1am each morning shouting and screaming at each other in Spanish .. VERY ANNOYING The pool area is really really clean a running theme for this hotel they keep it clean throughout Admittance to the pool isn’t allowed until 9am due to cleaning so no need to be up at 6 to reserve beds we were there just before 9 each morning and sometimes there was a queue of people but not a crowd and we never had an issue getting beds or a parasol as there a a good supply of both Be prepared for lots of flies round the pool in the morning though especially if you sit the side nearest the beach 🥴 FOOD now for us this is where the hotel lost major marks ... no issue with breakfast full English, toast ,cereals everyday although the fried eggs in the morning are always undercooked and beans always tended to be cold We didn’t have lunch as we were half-board but the evening meals weren’t good very very limited variety 4 out of 10 nights I ended up with egg and chips there isn’t even the good old fail safe of chicken nuggets or fish fingers to fall back on there was always pizza but this was either really nice or really horrible .. limited variety with deserts too ... my advice be there for every meal within the first hour of it opening else it’s gets crazy busy and the food supply begins to diminish and the Spanish/Italian/Portuguese guests tend to take over and it becomes so loud and crowded in there. Some great service in there from Tarik, Francisco,Ana Galvez and not forgetting Adam who was amazing and speaks really good English which is a bonus! The hotel is really clean and has a very spacious reception area with a small games area and lots of sofas ... It’s in an ok location not really much around there’s some good gift shops across the road and a Spar about a 5-7 min walk away.. if you are a fan of a beautiful picturesque beach with golden sand and blue sea ... then your going to be disappointed the beach is not good at all!! Imagine Rhyl on a really bad day after a storm!! 😂 with endless amounts of really pungent seaweed 🤢 I will say that the hotel is made up of more non British guests and at times they are treated differently served quicker at bar and generally just made to feel a bit more welcomed. Also for us the hotel needs to look at smoking being banned round the pool area some guests again mainly not British ones tend to chain smoke and when your trying to relax round the pool it’s not nice to have to have this being blown all over the place if it’s not allowed indoors for the comfort of other guests the same should apply to the pool area there are plenty of places outside the hotel where people could go to smoke All in all we had a good holiday would of been better if we had had some good food on the evenings .. although it’s not the worst place I’ve stayed it’s by no means the best but I’d return for a long weekend maybe but not for my main holiday... has potential to be so much better Oh and please for all your British guests sort the tv channels out in the room most people like to have tv on whilst they are getting settled before bed or first thing if u have kids that are early risers but out of 50 available channels 2 are English and both are news 😖 ive stayed in numerous Spanish hotels and always had kids channels and a couple of normal (non news) channels!
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My first impressions of this hotel were very good and the people on reception seemed very nice and helpful enough. We arrived quite early and did have about a 2 hour wait for our room and we were given a complimentary drinks ticket while we were waiting.First impression of the room was very good it was a very large room and contained a fridge freezer an oven and hob, coffee percolator and toaster,cutlery, cups glasses,plates and pots and pans. The only thing it didn't have was a kettle but I had already known this from previous reviews so we took our own travel kettle which wasn't a problem. The beds were two big single beds pushed together and very comfortable then there was a child's bed also in the room of which my granddaughter said was very comfortable. There was plenty of space in the wardrobe and a cupboard right near the fridge as well to put clothes and shoes in and plenty of coathangers and bedside tables as well. The balcony was nice and had a sea view which was totally unexpected to us, we could also see the pool from our balcony. The bathroom was of a good size with a decent shower and the usual toiletries such as shampoo,shower gel and soap.Towels were changed daily if you wanted them . The dining room was very big and I think seats about 380 people and the waiters were certainly on the ball, changing tablecloths and taking crockery and glasses and cutlery away very quickly. We were there for bed and breakfast so I can't comment about the lunch and evening meals but the breakfast was very good and certainly plenty to choose from although the cooked breakfasts weren't particularly hot, that is the only negative I would say. The reception area is absolutely huge with comfortable seating and water fountains and you can get a better Wi-Fi reception there. There are a few games machines at one end for the children to play on. The reception area has some beautiful foliage which is very lovely to look at when you are sat there. There are also two bullet style lifts which are quite a nice site in the evening when they are all lit up in different colours. The Pool area was very good and I think the Pool is probably one of the best I have seen and is very big with a smaller area for children to play/swim in The only thing I would say is don't take any big inflatables to the pool as they are not allowed, I think very small rings and obviously armbands are acceptable but nothing bigger than that. There are plenty of sunbeds and umbrellas around the pool area and always enough for everybody.The lifeguards are always on top of things and will not stand for any mucking about from anybody.The evening entertainment was quite good and obviously most of it was in Spanish which rightly so as of course you are in Spain. I thought the addition of The lion king was very good and nice costumes as well, they do make an effort. Overall I would say if you are looking for a comfortable, spacious and family orientated hotel then playacapricho would be a very good choice and I would recommend it.
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Second visit to this hotel, we stayed in a beach suite well worth the upgrade for the sea view and location on the complex. Room serviced twice a day the cleaners are fantastic and work very hard. Reception staff very professional at all times. Food is fresh each day good selection, the choice of fresh fish is amazing. Our daughter ate really well here. All entertainment is is Spanish as this is mainly typical Spanish which we enjoyed anyway and is more educational for our daughter. Clean beach, sea was calm majority time but rough a couple days. Comfortable beds and good air conditioning in our room. I would recommend this hotel as great pool and pleasant gardens, clean, safe outside the hotel as not such a well known resort area. Lots shops and restaurants in close proximity to hotel if you want a walk or a change from the all inclusive.
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Hotel was ok a bit dated needs a revamp of the rooms ,location was spot on close to all ameiaties lovely bar over the road that an English couple own.food was varied from day to day ,good selection of food
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Review collected in partnership with Jet2holidays
Response from Senator-Hotels, Gerente at Playacapricho Hotel
Responded 1 week ago
Dear Guest, We are delighted to see the rating we awarded us and appreciated your kind comments regarding our hotel. Concerning your comment about the lack of the hotel room renovation, I would like to inform you that we are in a process of regular updating and renovation of our hotel rooms and their facilities.Furthermore we would like to inform you that we have the possibility to offer our guest upgraded rooms, if the availability allows it. We continuously work to provide our guests exceptional service, because our goal is for all our guests to leave our establishments having had an unforgettable experience during their stay. I would like to express again our gratitude and hope we be able to welcome you to our hotel on another occasion. Yours faithfully, Mirka Sala Massachs GM Playacapricho Hotel
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Overall a good middle class hotel. as per earlier reviews, we opted for breakfast only (via charter company spies) Breakfast is actually very good. always 2 cooks doing omelette, eggs, bacon, pancakes. Some rooms rather old and dated. however staff very friendly and always ready to smile and help. English language is rudimentary with some staff, but they try. And that is fine with me. Sunbeds: As of all other places, you have to "reserve" with your blanket. however. during our stay you could always find 1 or 2 beds together. So the ratio between sunbeds and rooms on hotel us quite ok, we could "reserve" beds at 09:30 without any problems. and we were 5 persons. Neughborhood is a little bit boring, some ok eating places: The indian restaurant spice hut indian is GOOD, and close by. Beware of the "main street" app. 1km to the east. Main shopping street is many shops and restaurants which will rip you off. cheating with what you ordered and then what they invoiced you. We lost 50 eur to this... The local area is better. Drink and dining is ok, but fish a little expensive. The hotel has a little restaurant at the beach. It is ok. They serve good ice chilled beer and tapas (free) Ask for Waiter Ruben. He will take good care of you.
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Response from Senator-Hotels, Gerente at Playacapricho Hotel
Responded 1 week ago
Dear Guest, First of all thank you for your comments as it is the best way to learn about the experiences of our guests during their stay at our hotel. I'm glad to read that your overall experience was a pleasant one. Making our guests feel comfortable is one of our main goals. In reference to your comment about the sun beds, I would like to inform you that we have staff dedicated trying to avoid the reservation of sun beds, in order to comply with our pool rules and so guarantee this service to all our guests. We regret the inconvenience that this has may caused you. Thank you so much for sharing your experience with the readers and us. Please know that it is our goal to ensure that you spend the best days of your holiday with us. This is what we strive to accomplish and improve every day. Yours faithfully, Mirka Sala Massachs GM Playacapricho Hotel
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PRICE RANGE
$104 - $423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playacapricho hotel roquetas de mar
LOCATION
SpainAndaluciaProvince of AlmeriaRoquetas de Mar
NUMBER OF ROOMS
35
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