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Grand Hotel Rogaska

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Zdravilishki trg 11, Rogaska Slatina 3250 Slovenia
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Traveler (312)
Room & Suite (31)
Pool & Beach (29)

About

#1 of 9 hotels in Rogaska Slatina
Location
Cleanliness
Service
Value
Located in the heart of Rogaška Slatina and facing a magnificent park, the Grand Ho-tel Rogaška is a perfect example of timeless architectural class. With 194 historic rooms, every guest is transported back to the time of Empress Elisabeth of Austria, Emperor Franz Joseph I and of charming evening concertos performed by the Hungarian com-poser Liszt. Times may change, but our dedication to upholding the charms and standards of this iconic building remain the same. Our highly personalized 24-hour service, combined with the hotel’s authentic, elegant surroundings, embodies a home away from home for our guests. Over the years, our staff have built an unrivalled level of reliability, trust and connection with those that stay here – a connection we continue to uphold.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Free internet
Wifi
Internet
Sauna
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Concierge
Dry cleaning
Laundry service
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HOTEL CLASS
HOTEL STYLE
Great View
380Reviews17Q+A26Room tips
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Popular mentions
It started with a lack of parking lots... for such a capacity of guests, there is absolutely not enough of parking spaces. We got the renovated rooms, which were nice and with cosy beds. It was really peaceful in that part of the hotel, so we thought we will be able to sleep a bit longer as usual (with little kids), but here comes the next fail-the cleaning lady knocks AND steps into the room at 8:15am. Obviously this is in their nature while she just asked us if she can clean the room already...emmm...No?! The pool area-omg. Small, dirty, moldy...people don't take shower before they enter the pool, while the shower is at the exit (really?!?). We spent about 20 minutes there and it was more than enough :( Food...I cannot remember where and when I'd eaten worse as here. Low quality food. While I'm almost vegeterian, all I could get were side dishes as rice and potatoes with salad. Poor choice, no descriptions about the food (if something contains meat or is it just veggie...). My friend found the dirt in her mushrooms, some meet was still bloody... For that kind of hotel is a dissapointment... I have to say that staff is amazing- very polite, nice, helpful. I'm affraid that this is actually the only positive thing to say about this hotel. I'm sure that this hotel is amazing for someone who has not seen and experienced a lot yet, but for me this was really shocking. I hope they will do something to make things better.
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Beautiful newly renovated rooms. The hotel seems out of character in itself. Poor lobby area and old unplesant hotel bar. Food below level with respect to 4 stars. Pool area small but clean and lovely.
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So... where to start? Unfortunately this review will read more like a To Do list for a small army of skilled technicians, chamber maids, chefs and others. Generally focusing on aspects which should obviously not have to be mentioned, I cannot avoid the fact that this is one of the most beautiful hotel buildings in Slovenia, yet whoever was in charge of redesigning it made a dreadful monstrosity of it. The main staircase next to the Cristal Hall blocked for the use of the waiting staff, dreadfully cold white-blue Christmas lights on the balconies in the golden CH and the pool area, hideous air conditioning system so bluntly installed on the walls of the second dining hall etc. This aside one cannot miss the following faults: Bedroom: - The only way to close the window is by stepping on the windowsill. Practical? - Otherwise the room is clean and well furnished. However the bathtub has a few mouldy spots. - Last day “wake up” call by the maid at 7:30... Wellness: - As seen on the photos, the pool isn’t big. But the resting area is even smaller. - One afternoon they run out of the towels for the guests, and it wasn’t even that crowded. - No proper place to cool down in saunas. The cool room was “out of order” throughout our visit. There was only one working cold shower. - No quiet room, chairs are on the corridor and in the two connected rooms, none of them are separated with doors, so the noise travels uninterruptedly. - No permanent receptionist. When temperamental guests start shouting there’s no one to tell them that they’re not on a farm market in the middle of Naples. Same goes for guests video-calling all their relatives... a receptionist could prevent those unpleasant incidents. - Shower drain - clogged. - Saunas under-heated. - Otherwise quite clean. Meals: - Breakfast quite good, but absolutely exactly the same every day. The selection of fruits extremely poor. - Dinners are a cross between a school canteen and Italian Auto-grill. Except that pasta is a criminal offence to Italians (who are their main guests so I wouldn’t think a few ‘How To’ videos on properly preparing pasta would be amiss). And being charged 1€ for tap water is a really a wrong place to be earning money (tap water is safe to drink across the country and often better than most bottled waters, not to mention the ones bottled in plastic). Parking - nightmare Should one go on? Probably not. Luckily we had 4 sunny days and visited some of the local attractions, since I dare not imagine being stuck there for bad weather. In the right hands this could be the very best hotel in Slovenia, unfortunately now it is everything but that.
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We were visiting only for 2 nights. We wanted a "comfort room" , but the hotel was full so we paid an extra (30 €) for premium room, which was beautiful with a view to the park. The hotel is a bit dated. It was a bit crouded, specially wellness, so there was bo room for any kind of intimacy. Everyone was super nice. Food was okay but not more than that.
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Compared to some other Slovenian spas, this one is nothing special. The pool was very small, the saunas average. The food was tasty, the staff very courteous. The room was basic, more 3* than 4*. I have zero tolerance for dirty bathrooms. Not the maid's fault though. The grout lines had black mould, which can be very difficult to clean. The hotel should invest some money into properly cleaning them or replace them.
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PRICE RANGE
$154 - $515 (Based on Average Rates for a Standard Room)
LOCATION
SloveniaStyria RegionRogaska Slatina
NUMBER OF ROOMS
194
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Frequently Asked Questions about Grand Hotel Rogaska
Which popular attractions are close to Grand Hotel Rogaska?
Nearby attractions include Pegasus Statue (0.2 miles), Ana's Mansion (0.2 miles), and Rogatec Open Air Museum (3.0 miles).
What are some of the property amenities at Grand Hotel Rogaska?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hotel Rogaska?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Rogaska?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hotel Rogaska?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel Rogaska?
Conveniently located restaurants include Gostisce Jurg, Restavracija Bohor, and Restaurant Donatela.
Are there opportunities to exercise at Grand Hotel Rogaska?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Rogaska have an airport shuttle?
Yes, Grand Hotel Rogaska offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Rogaska located near the city center?
Yes, it is 0.8 miles away from the center of Rogaska Slatina.
Are any cleaning services offered at Grand Hotel Rogaska?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Rogaska?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.