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Gardaland Hotel

Traveler (1778)
Room & Suite (465)
Dining (148)

About

#5 of 12 hotels in Castelnuovo del Garda
Location
Cleanliness
Service
Value
The Gardaland Hotel Resort offers the perfect way to enjoy a holiday visit to Lake Garda and stay at the Italy's number one amusement park - Gardaland or to enjoy cultural and outdoor activites of the Northern Italy. Located on the shores of Lake Garda in the Verona region, our Lake Garda hotel is located near to spas and wineries, the Garda lake, the Verona Historical Centre, medieval towns making it the perfect choice for holidays to Lake Garda and a lot, lot more. Our 4 star Lake Garda Hotel enjoys a New England decor style with a massive 247 rooms. The hotel is adjacent to the Gardaland amusement park approximately 800 meters away with easy connection via a free bus shuttle every 20 minutes. Just in case you want to reach Gardaland Park, you can enjoy a very frequent free bus shuttle from Peschiera del Garda railway station. The hotel complex offers luxury accommodation with beautiful fantasy multicoloured gardens. A huge fountain is the centrepiece in the main court. Throughout the year our residents enjoy 11 daily different spectacular shows and sample the delicious genuine Italian food within the complex's five restaurants. Within our Lake Garda hotel there is so much for the family to enjoy as well as all that is needed for business meetings and conferences, truly our hotel has everything needed for business or pleasure. The Hotel has a new outdoor aquatic area the Blue Lagoon, with a children's pool, a Lazy River, a Jacuzzi and a Pool Restaurant, a private indoor Parking and a free outside parking. Gardaland Hotel Resort opens from March 24th to November 4th and from December 1st to January 6th.
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Property amenities
Free parking
Restaurant
Pool
Bar/Lounge
Room service
Free Internet
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Park View
Hotel links
Visit hotel website

Location

Full view
71Somewhat walkable
Grade: 71 out of 100
17Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Via Palu, 1/A, 37014, Castelnuovo del Garda Italy
Name/address in local language
E-mail hotel
Getting there
Verona Airport10 mi
Parma Airport48 mi
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2,994Reviews
64Q+A
30Room tips
Traveler rating
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Popular mentions
We have been comeing to Gardaland Hotel twice a year for years. I like this hotel very much, my son who is 4 enjoys it a lot!!! But the reception staff is very unorganized, including the reception manager who was very rude to me. I came to check us in, was third in line and
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Response from Claudio T, Direttore at Gardaland Hotel
Responded 1 week ago
Gentile Ospite, La ringraziamo della recensione. Ci spiace apprendere che il nostro servizio non è stato all'altezza delle Sue aspettative e ci scusiamo se in qualche modo possiamo aver urtato la Sua sensibilità. Abbiamo provveduto a verificare quanto da Lei affermato. Non ci risultano tempi di check-in così lunghi tali da metterla in una condizione di disagio. In merito alla presenza di staff extra al banco, come avrà avuto modo di leggere sulle targhette indossate dagli operatori, si tratta di personale neo assunto in vista dell'imminente apertura del Gardaland Magic Hotel, al momento impegnato nei training di preparazione alla gestione della terza reception. Non ci risulta nemmeno che l'attitudine della nostra manager sia stata rude o manchevole di attenzione nei Suoi riguardi. Prendiamo comunque atto del Suo feedback. Saluti, Claudio Tammaro - Direttore Gardaland Hotels
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Great hotel, the room we got was quite large with high ceiling. Also it was warm and we could sleep with the open window. But the most important about the room is the pillows - very comfy. The breakfast is great: vegetables, bacon, fruits, different types of juice and vegan
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Response from Claudio T, Direttore at Gardaland Hotel
Responded Apr 18, 2019
Gentile Ospite, un cordiale saluto da Gardaland Hotels e grazie della splendida recensione che ci riempie di orgoglio e grande soddisfazione. Ci auguriamo di rivederLa presto, magari in occasione dell'apertura del nuovo Gardaland Magic Hotel, disponibile dal 31 maggio 2019. Arrivederci al prossimo soggiorno! Claudio Tammaro - Direttore Gardaland Hotels
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Everything is amazing here. My daughter had the best time ever and still talks about it a year later. Highly recommended for families with children. Close to Gardaland and Prezemolo and his team entertained the children all the time
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Response from Claudio T, Direttore at Gardaland Hotel
Responded Apr 15, 2019
Gentile Ospite, un cordiale saluto da Gardaland Hotels e grazie della positiva recensione qui condivisa. Siamo felici di aver fatto breccia nel cuore di Sua figlia e ci auguriamo di rivedervi presto, magari in occasione dell'apertura del nuovo Gardaland Magic Hotel. Arrivederci al prossimo soggiorno! Claudio Tammaro - Direttore Gardaland Hotels
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Don't go there! They call it hotel 4 stars but is not what you expect, the room was very dirty the staff so rude and they can not even speak English at reception there are plenty of hotels to book on the lake of Garda just avoid this one
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Response from Claudio T, Direttore at Gardaland Hotel
Responded Jan 23, 2019
Dear Robin, greetings from Gardaland Hotels an many thanks for your kind feedback. We sincerely do apologize for your bad experience in our Gardaland Hotel. We will do our best in reason to improve and guarantee a pleasant stay. However, we would like to get more details about the attitude and language skills of our team members. If you could contact us via email, it would be great. Thank you in advance for your kind cooperation. With kind regards, Claudio Tammaro - Hotels Director
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I booked a "Princess Kingdom" room for 3 night and we were 2 adults and 2 kids. Room was really small, we expected something better. The room had a communicating door with another room where guests made noise for all the night. Nearby the hotel there no pharmacy, no super
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Response from Claudio T, Direttore at Gardaland Hotel
Responded Dec 9, 2018
Gentile Ospite, un cordiale saluto da Gardaland Hotels e grazie della Sua cortese recensione. Siamo davvero spiacenti che non abbia gradito la nostra proposta di soggiorno e ci spiace enormemente per la confusione creata dagli ospiti nella camera vicina alla Sua. Segnaliamo tuttavia che le dimensioni della stanza sono sempre indicate su tutti i portali di prenotazione. In merito al contesto, come è facilmente deducibile anche dai device di geolocalizzazione, la struttura è situata in una zona rurale e non prettamente urbana. Tuttavia, a 2 km di distanza vi sono due supermercati di grandi dimensioni, a 1 km la farmacia. A 3 km di distanza è inoltre presente un ospedale. Prendiamo inoltre buona nota delle Sue considerazioni relative al cibo e al restyling al fine di valutare eventuali migliorie. Cordialmente, Claudio Tammaro - Direttore Gardaland Hotels
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PRICE RANGE
$97 - $474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gardaland hotel castelnuovo del gardagardaland hotel resort
FORMERLY KNOWN AS
Gardaland Resort
LOCATION
ItalyVenetoProvince of VeronaCastelnuovo del Garda
NUMBER OF ROOMS
247
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