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Bagni di Pisa Palace & Thermal Spa

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Largo Shelley 18, 56017, San Giuliano Terme Italy
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Traveler (804)
Room & Suite (212)
Dining (152)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Bagni di Pisa Palace & Thermal Spa
Updated 02/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 7 hotels in San Giuliano Terme
Location
4.3
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
An elegant 5-star resort affiliated with "The Leading Small Hotels of the World," prestigious brand of the luxury hotellerie, completed by a large thermal Spa. Set amid the gentle hills of Tuscany and kissed by the scented winds of the Mediterranean sea, Bagni di Pisa is a magnificent and sumptuous building of great historical value. Now lovingly restored to its original splendor, it was once owned by the Grand Duke of Tuscany and chosen by the European aristocracy as a place to spend their summer holidays. Dating back to the 18th century, the building is set in a beautiful park of olive trees and combines classical architecture with modern facilities. Accommodation ranges from well-designed comfort to elegant and spacious suites, which have separate living rooms, marble baths and original 18th-century frescoes. Groups visiting this luxurious hotel have access to modern meeting facilities, to a refined spa and thermal centre, as well as plenty of outdoor leisure activities in the natural surroundings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Aerobics
Canoeing offsite
Highchairs available
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Concierge
Non-smoking hotel
Doorperson
Infirmary
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Bidet
Telephone
VIP room facilities
Wardrobe / closet
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Russian, Spanish and 1 more
1194Reviews26Q+A45Room tips
Traveler rating
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Gemma B wrote a review Sep 2022
Chichester, United Kingdom37 contributions8 helpful votes
+1
This hotel was out this world. The staff were amazing and very attentive. Simone in the bar was amazing as were the rest. The staff have excellent English. You can tell why this is a 5 star hotel. The room we had was beautiful, comfortable and had everything we needed. Apart from there being no coffee or tea facilities ( not the end of the world. It is just something we are used to). The ground were gorgeous and the walk to the top of their gardens is worth it for the view! The spa wad lovely. Unfortunately the grotto wad not open as a warning. However the rest is great and relaxing. The indoor pool for abit of a jacuzzi and the outdoor one was great for sunbathing and relaxing and of course going for a dip. We stayed for our honeymoon. We traveled into pisa then got a quick train to the town it is in. Then it was only a 5minute walk from there. The train station there is also only 20mins direct to Lucca with stunning views. Which we fell in LOVE with. The hotel is expensive for food and drink - which you would expect. The town has a wonderful bar and bakery where is €4 a drink and a pizza place if you fancy something cheaper for food. All in all we miss this place already.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael P wrote a review Sep 2022
Paris, France1 contribution
Do not pay attention to the aspect of the building when arriving...like a haunted manor ! Everything is happening inside...staff members are paying so much attention to your well being ! It is a real pleasure to feel the attention given to any of the details, specially for you, individually. The Suite was very nice, the pools are amazing. The cleaning is perfect, the hospitality as well It is a proper 5 stars hotel as if you were in your own cocoon where time would stopto run so fast ! Kids were not only welcome but also had their own bathrobes...this is another detail that helps the all family to feel comfortable everything was great !
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Date of stay: August 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, General Manager at Bagni di Pisa Palace & Thermal Spa
Responded 4 weeks ago
Dear Guest, First of all thanks for your review and the time dedicated. I am happy that you appreciated our historical palace and our wonderful team. I hope to welcome you again to Bagni di Pisa and make your next stay a wonderful one. Best regards, Thomas Parenti, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Zigett wrote a review Aug 2022
London, United Kingdom802 contributions328 helpful votes
Well known thermal spa hotel which oozes 18th century elegance and has (very) distant views of the leaning tower. Our large suite had wonderfully frescoed ceilings, complimentary fruit and biscuits, but no USB sockets, no tea & coffee facilities and no iron. There’s no gym available but the thermal spa area is a great way to relax and spend a few hours. The outside pool is small but very nice too. The deckchairs are hard and uncomfortable however and really need a topper. The grotto was closed apparently due to Covid reasons despite all restrictions having been lifted. The biggest issue we found was food and beverage which was expensive and not very good, especially at the main restaurant (Dei Lorena). So our recommendation would be to dine elsewhere.
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Thomas Parenti, General Manager at Bagni di Pisa Palace & Thermal Spa
Responded 4 weeks ago
Dear Zigett, First of all thanks for your review and the time dedicated. I am happy that you appreciated ourhistorical villa. I am sorry to notice that some aspects of our service at the restaurant did not meet your satisfaction. We will strive, together with our Chef and Restaurant Manager, to increase the offer inside our De Lorena Restaurant. We will take note of all your considerations, because every single comment help us to improve our level of service. I hope to welcome you again to Bagni di Pisa and make your next stay a wonderful one. Best regards, Thomas Parenti, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jlord869 wrote a review Jul 2022
Jersey, United Kingdom7 contributions11 helpful votes
Loved this hotel in its peaceful setting and quiet village of San Giuliano. The hotel is actually a palace and is like a maze but maps are provided which made it easier to find your bearings. The spa pools are so relaxing and were quiet every time we went .All the staff were lovely and helpful. We ate in the restaurant the first night as a treat but couldn’t afford to eat there every night . There is a lovely pizza place and ice-cream parlor just outside the hotel gates . Also walk up the square and turn left….There’s an excellent restaurant called Sora Bruno . The train station is only a 5 minute walk from the hotel with regular trains to Pisa and Luca , both worth a visit. I’d definitely recommend a stay at this hotel .
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Ask for an upgrade … you may be lucky
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Jul 26, 2022
Dear Guest, We are happy to read that your experience at Bagni di Pisa was good and that you loved also our little town of San Giuliano Terme.. Thank you for sharing with us your feedback. We look forward to welcoming you back to our hotel. Best regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew J wrote a review Jun 2022
Glasgow, United Kingdom29 contributions18 helpful votes
Loved the place - good room, great hotel, and the spa facilities are really good. As others have written, the bathrooms are a bit old fashioned, but otherwise we had a great time and would consider staying again. The stand out is the staff - friendly, helpful, nothing too much trouble - it really does make for a wonderful experience.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Jul 26, 2022
Dear Mr. Johnson, We are happy to read that your experience at Bagni di Pisa was good. Thank you especially for sharing with us your feedback about our staff, we really appreciate that. We look forward to welcoming you back to our hotel. Best regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie P wrote a review Jun 2022
12 contributions19 helpful votes
-Reception : very nice lady -Room : We got upgraded to a junior suite which was really nice. Unfortunately, it was two single beds next to each other and I specifically requested before coming that I wanted a REAL double bed. (Those things matter when it comes to a 5 star hotel) -Spa : really nice. However, someone was supposed to show us around and we had to request it. (Again not the standards) That one lady didn’t speak English at all and just didn’t care. We had to ask again about some pools and missed the mud bath because of this. Disappointing, -Restaurant : AWFUL. It ruined our night, really. 1) you can’t find the menu anywhere so it’s a big surprise when you discover the menu already seated at the restaurant. It’s super expensive for very basic plates. We wanted to run away but decided to order a primi plati. It was the most basic pasta plate at 24€. There was no one in the restaurant so the waitresses (at least 5 people) were coming to ask us if everything was fine bla-bla-bla but every single minute!!’ It was so annoying. Again, we are in a 5 star hotel, some standards need to be met. We were still hungry and decided to leave after 20min. (We usually stay an 1h30 at a restaurant and we did multiple Michelin restaurant so we know what we talk about). We were so sad and found the cutest restaurant across the street. Plates are around 8€, is well reviewed on Tripadvisor/Google and locals go there. My advice would be to AVOID the restaurant at ALL COST. -Breakfast: Basic but ok. For a 5 star hotel, they should have fresh homemade juice which is not the case. I asked for an Americano and they served me INSTANT COFFEE. At that point, I could not no more. I ordered an espresso afterwards and it was a good one. Can’t believe that in Italy, in a palace, they don’t know how to make an Americano! -The hotel: Very nice place but below standards for a 5 start. Would say more a 3-4 stars My deception was big as it was the last day of our trip. I wanted to have the most magical time with my boyfriend and it wasn’t the case. :(
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Avoid the restaurant
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Jul 26, 2022
Dear Guest, Thanks for sharing your feedback about our your stay, of course we are sorry to read that our restaurant did not meet your expectations. Every single comment helps us to improve our level of service towards our guests. As per our menu and costs I would only specify that we offer a Grand Carte dinner with 40 different choices and all our offer is made only with local food and the best quality. We stay at disposal for the future and really hope to welcoming you back to our hotel. Best regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob J wrote a review May 2022
Southport, North Carolina951 contributions349 helpful votes
Let me begin by saying this hotel is very impressive. It was built by the Grand Duke Francesco di Lorena and is located a few miles from Pisa. It’s well known for its thermal spas and restaurant. We only stayed one night. The hotel staff was very friendly and helpful. Our room was nice and well appointed. My only concern was the bathtub was tall and surrounded by glass. Getting in and out to access the shower was tricky for older folks like me. The palace is quite large and it’s easy to get lost. We finally took a staircase to get to the main floor when we couldn’t find the elevator. I’d suggest adding directional signs. Overall a very nice stay.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Jul 26, 2022
Dear Mr. Bob, Thank you very much for your good review, we are happy you appreciated our property. We look forward to seeing you in the future. Best regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Theresa55051 wrote a review May 2022
Brussels, Belgium170 contributions112 helpful votes
+1
Came for the spa - chose the Ladies 50+package as it looked to have everything I needed. The package is excellent - extrenely co -rehensive and well put together. 7 nights and 6 days all inclusive ( escept for drinks, which also means water - a bit of a blip for a spa, but water fountains everywhere ) . On arrivl a thotough examination by a doctor and lengthy interview, again with tests , with amdietician. 3 kunches ech with the doctor and the dietitian who check on the diet provided. Meals in the Lorena restaurant- excellent and satisfying. Also a one hour lesson with a chef who showed me a few tips on how to make virtually fat-free dishes creamy and full of flavour. Room spacious and well appointed - kettle, and coffee maker in room with good selection of teas and coffees. Lovely high cielings with restored xviii century frescoes. Beautiful. The whole hotel has an air of old time gentility - dining room and bars evoke a more elegant era. You want to dress for dinner. No loud backround music or irritaning lighting. Very mellow. Spa staff friendly and smiling, bending over backwards to accomodate you. Trainers extemely competent and well qualified. Attentive and observant , capable if seeing what level of excercise will benefit. At no time are you pushed too far - yet no slacking either. Massage treatments excellent - the 90’ ones fantastic: my back and neck will be forever grateful. As many towels and bathrobes available as you want. Also slippers and swim caps. There is also direct access access to the actual Bagni di Pisa thermal area , where medical treatment is taken . I had hot mud treatment and salt bed treatment , prescribed by my doctor, for my aches and pains. Planning on coming back next year for 12 days , to cover the medical prescription. Negatives? The lifts are slow, and the hotel bathrobes are a bit skimpy for a curvy lady of a certain age, but the spa bathrobes are great, so that’s what I’m using. All in all a wonderful experience. Will be leving tomorrow well relaxed and full of energy. Was forgetting - excellent wine selection in the restaurant which I was not allowed on my diet, but tomorrow my lunch will be diet free so I might indulge.
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Date of stay: May 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Jul 26, 2022
Dear Theresa, We are happy to read that your experience at Bagni di Pisa was so good and that you really enjoyed our Equilibrium Ladies 50+ . Thank you for sharing with us your feedback, we really appreciate it. We look forward to welcoming you back to our hotel for another experience together. Best regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Distantecho wrote a review Mar 2022
Ripon, United Kingdom19 contributions2 helpful votes
+1
We stayed at the hotel from Wednesday 2nd March to Friday 4th March 2022 and had the most marvellous time. The hotel is located in beautiful surroundings and has a relaxing calm feel to it. The rooms are magnificent and the staff were fabulous and really couldn't have been more helpful. The Spa is also definitely worth visiting and the food was magnificent. Getting to Pisa is easy and we would highly recommend this hotel and hope to return next year!
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Mar 20, 2022
Dear Guest, Thank you for your positive review. We are happy you enjoyed your stay in Bagni di Pisa and had relaxing time in our thermal Spa. We look forward to having you here again in the future. Best Regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
agoogly wrote a review Feb 2022
London, United Kingdom6 contributions5 helpful votes
They don't deserve a single star. So, I have a reservation due in April 2022. Or should have.... I originally made a reservation for my fiancé's birthday before the pandemic which I then had to delay for her next birthday as it was literally illegal to go. I had an email confirmation that this was done. The following year the restrictions were still in place. I have the phone records to show I called this hotel again, like I did previously to explain that travel was still impossible. Over the phone I was reassured that this would be fine. No email confirmation sent this time. Here were are now with the reservation due and the hotel, in spite of the previous confirmation email, and the phone records are not honouring this fully paid stay saying I "have no credit with them". They do not honour their obligations for a stay which was paid for in full and verbally moved to a different date which I find abhorrent. They prey on and assume that people won't pursue them legally as they're in another legal system. I hope as many people as possible find out about how they conduct business. I would be ashamed to behave like they do.
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Date of stay: April 2021
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Thomas Parenti, Direttore generale at Bagni di Pisa Palace & Thermal Spa
Responded Mar 20, 2022
Dear Guest, I am sorry to read about the uncomfortable situation described. We have taken in serious consideration your case in due time and have proceeded in accordance with your booking conditions. I am really sorry if there may have been some misunderstandings but I can assure you that everything has been done honestly and correctly. I stay at complete disposal for further information and future needs. Best Regards, Thomas Parenti General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$192 - $273 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bagni di pisa palace hotel san giuliano terme, bagni di pisa palace and spa, bagni di pisa natural hotel, bagni di pisa natural resort
LOCATION
ItalyTuscanyProvince of PisaSan Giuliano Terme
NUMBER OF ROOMS
61
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Frequently Asked Questions about Bagni di Pisa Palace & Thermal Spa
Which popular attractions are close to Bagni di Pisa Palace & Thermal Spa?
Nearby attractions include Palazzo al Borgo di Corliano (0.2 miles), Parrocchia dei Santi Ranieri e Luigi Gonzaga (0.07 miles), and La Dogana Club (0.2 miles).
What are some of the property amenities at Bagni di Pisa Palace & Thermal Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Bagni di Pisa Palace & Thermal Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bagni di Pisa Palace & Thermal Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bagni di Pisa Palace & Thermal Spa?
Yes, free parking is available to guests.
What are some restaurants close to Bagni di Pisa Palace & Thermal Spa?
Conveniently located restaurants include Dei Lorena Restaurant, Al Fosso del Mulino, and La Baracchina.
Are there opportunities to exercise at Bagni di Pisa Palace & Thermal Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Bagni di Pisa Palace & Thermal Spa have airport transportation?
Yes, Bagni di Pisa Palace & Thermal Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Bagni di Pisa Palace & Thermal Spa located near the city center?
Yes, it is 0.1 miles away from the center of San Giuliano Terme.
Are any cleaning services offered at Bagni di Pisa Palace & Thermal Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bagni di Pisa Palace & Thermal Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.