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Grand Hotel Paradiso

Traveler (258)
360
Panoramas (65)
Room & Suite (218)
Certificate of Excellence

About

#17 of 27 hotels in Passo del Tonale
Location
Cleanliness
Service
Value
Certificate of Excellence
Everyone needs a place to lay their weary head. For travelers visiting Passo del Tonale, Grand Hotel Paradiso is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Grand Hotel Paradiso makes it easy to enjoy the best of Passo del Tonale. As your “home away from home,” the hotel rooms offer a flat screen TV, and getting online is easy, with free wifi available. Guests have access to room service while staying at Grand Hotel Paradiso. In addition, Grand Hotel Paradiso offers a pool and free breakfast, which will help make your Passo del Tonale trip additionally gratifying. While you’re here, be sure to check out some of the Italian restaurants, including Rifugio Capanna Presena, Il Focolare, and bar cantuccio, all of which are a short distance from Grand Hotel Paradiso. Best of all, Grand Hotel Paradiso makes it easy to experience some great Passo del Tonale attractions like Galleria Paradiso, which is a popular history museum. Whether you’re traveling for business, pleasure or both, Grand Hotel Paradiso is sure to make your visit to Passo del Tonale one worth remembering.
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Property amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Room service
Airport transportation
Babysitting
Children Activities (Kid / Family Friendly)
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Ski-In / Ski-Out
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Great View
569Reviews
27Q+A
100Room tips
Traveler rating
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Stayed at the paradise in March as a group of seven in 2 suits and a delux room. This was our 5th time at the paradiso and again really enjoyed it. Preferred the buffet style meals. The bar has been refurbished and now has more seating. Exelent ski to your door Poorest snow we have seen in passo for all the years we have been going but the mountain staff did a great job keeping the runs open.
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First family ski-ing holiday in many years - this hotel is ideally positioned for the south and north facing slopes. Good room size with a separate bedroom with fold out bed for the children, a balcony, fridge etc. Food choice was just what was required (half board basis) with a choice of red or white wine, soft drinks etc for your evening meal. Read a few negative reports before we went and heard a few folk mouthing off about the hotel when we were there. I suspect they are professional/full time negative review people - there was nothing to fault in our opinion. Staff were great, friendly & professional at the end of would have been a long season for them. If we go ski-ing again this will be the first hotel that we look at - it had everything that is required for a great family ski-ing holiday in our opinion.
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Our stay here at Grand Paradiso was very enjoyable and I would definitely recommend here if you are new to skiing or with family / younger children. It’s location is perfect. Pretty much ski to door which is great. Can easily ski down to the Gondola lift or across to the other ski areas of the resort from this location without the need to walk or bus anywhere. We were allocated a table at meal time which we were at for the duration for our holiday. Lots of breakfast options, and we were happy with the dinner options too. The inclusive alcohol at dinner time was a nice extra which we made the most of. All of the restaurant staff couldn’t do enough to help and our table was cleared swiftly after meals. Room was sufficient. It was very basic when you compare it to the pictures advertised. We had radiators in the bathroom / room which was perfect for hanging any damp clothing. The beds were comfortable and room ‘cleaned’ every day. We were a little disappointed with the rooms overall compared to the rest of the hotel but nothing to cause any issues. We had a great stay here and the hotel facilities/location/staff more than made up for the basic room.
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+1
Booked the Grand Paradiso in Passo for the first ski tip for my 8 year old Grand Daughter, accompanying myself and my wife. Chose the resort as it had an excellent reputation for Ski school, and the hotel, for its family friendly facilities, and closeness to the slopes. Accommodation We were in one of the corner suites on the ground floor, clearly had recently been refurbished, and was excellent. There was a bed in the lounge for the child, as well as a large double room. Shower and bathroom were excellent, with a Jacuzzi bath outside the main bedroom, a bit unusual, but was great fun. The only complaint was the lack of place to hang out wet gear, early in the week it went on the balcony, but was more of a challenge in the heavy snow. The best room we have ever had on a ski holiday. Food Often a subject for debate, we found the food to be of a high standard for a ski hotel. Breakfast plentiful with numerous options, particularly cakes and pasties. Evening meals were fine, with plenty of options, with kids well catered for. As mentioned elsewhere the puddings were particularly good. Never had the issue with queuing that others have mentioned, there were always plenty of staff on serving was quick. There was one night in the hotel restaurant, but this did not seem to add anything to the experience, I found the food better in the main buffet restaurant, and the wine was much the same. The wine was pretty good considering it was free with the meals, we were pleasantly surprised. Other facilities Boot room was fine, locker a bit small for more than two people but we managed. The hotel is more Slopeside than ski in ski out, there is a short walk or 40 stairs to go up before getting to the slopes, which is not too much a stretch. We used the pool most days, and it was warm, small but never overly crowded. There is a time restriction on the children using the pool, which I think they should reconsider. It is a family resort so almost all the guests have kids, not sure why having them leave the pool at 5 makes the experience any better. TBH dinners start at 7, so very few children would be there after 6 anyway, not a complaint, just an observation. Used the bar for drinks and ice cream every day, and found the service and prices excellent. Not sure of her name but the bar maid was excellent, even if she couldn’t speak French . Conclusion All in all I would recommend this hotel for families staying in Passo Tonale, facilities are excellent, and the closeness to the slopes and ski school were both excellent. Helped that the snow conditions were excellent all week, even at the end of season. The staff did make the holiday, they made a real effort to make everyone welcome, and deal with any of the small issues that can arise.
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Booked with Crystal for a late break. I’ve never left a review this low to date. Crystal rep glorifying the hotel upon arrival saying it’s the best until last etc, to this 5 star hotel. The actual ski area around the hotel is great, nothing bad to mention about the area or the town this hotel is in, however the hotel itself is lacking. Our first night was loud with the apres ski bar having a dj set on until late but luckily this was the only night of very late noise, and noise out of control of the hotel, but something to be aware of if your room is at the back of the hotel. We had no control of the heating despite the thermostat on the wall, which seemed to be on a timer and did not warm up, our room was cold until our last night before departure where it mus have been controlled by staff at a main point as we were treated to 25°c - not great if you need to dry gear daily. We saw other guests hanging clothes from balconies. We had paid for a deluxe room, which had a comfortable bed, a large shower, bathrobes and slippers and a mini fridge where water would be restocked daily. House keeping would clean our room every day which was a bit over the top and not needed even though we kept the do not disturb light on. This also included specifically telling them not to clean the room for the day, only to find them in the room after returning from breakfast. We did not get the chance to book the a la carte meal because the hotel was full, so not great to advertise something which all guests can’t experience. The dining hall was crammed and you were allocated a table which was yours for your stay, so I was constantly knocking chairs with the table behind me, and constantly had staff and other guests walking by our table, with cutlery and glasses missing most of the time at our table so it either hasn’t been set properly or someone else had used our table or our tables layout. We were half board, meals were very basic buffet style and repetitive; chips, pasta, various meats - But it was not a help yourself buffet, but one where you’d have to get served by one of the members of staff, which formed queues which wouldn’t have happened at a regular buffet style dining service. For a five star hotel, the meals were quite a disappointment, especially being in Italy where cuisine is usually held in high regard. Breakfast such as fresh omelettes and fresh juice were an extra charge, which was unfortunate as I have had these included in the price in previous 3* hotels so it was unexpected for a 5* to have such extra services at a cost. The ski and boot lockers were enough to fit out gear but sadly the boot heaters did not work so our boots were wet every day of use. Reception from staff in the kitchen and waiting staff - all very pleasant including reception desk. We did not use the fitness/pool facilities as these were another extra charge like most good things at this hotel seemed to be. Didn’t feel truly disappointed until check out when we were charged for one of our keys having a small crack in it despite this being the state of the key given to us on check in. So an unexpected charge at the end from something we didn’t cause. Luckily we paid for this on a late deal with Crystal, but this is not five star and not worth the initial price given.
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PRICE RANGE
$558 - $838 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradiso hotel passo tonale
LOCATION
ItalyTrentino-Alto AdigeProvince of TrentoPasso del Tonale
NUMBER OF ROOMS
67
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