Loverly boutique hotel, we were the first guest’s to arrive this year and the welcome was outstanding even though we arrived at 2150 at night. There a great views form all the terrace’s ( sea & mountains) , infinity pool with sea view and pool bar.
Perfect location, amazing staff and wonderful Chef whose pasta sauces were amazing! I’ve tried to recreate since we got back but not a chance. Wonderful salads, amazing choice and 🥤 wine at lunchtime 😳 Room was very good although met lovely people with some in better rooms than us, maybe you should check this out? Spa was amazing, Effie and George are so very good at what they do and always went the extra mile ( miss Effie Pentaraki loads she is a little Star ⭐️) There is a problem with the decked areas there is no doubt about this it is dangerous and I feel for the hotel as they have clearly employed a company that could not provide the professional finish required and I guess it cost a fortune, Will definitely visit again and maybe do the whole group around the Greek Islands (God Willing) 😊…
My Wife and I wanted a relaxing break in the sun so we booked this hotel as it offered the Honeymoon Suite which was self contained with private pool. On our arrival we were greeted by a very friendly receptionist who helped to check us in and then we were taken too our suite in a buggy by a very friendly Porter who took care of our cases while we looked around our amazingly spacious and beautiful Suite. We couldn't get over the size of our suite including the pool outside eating area and two chill out areas not forgetting the outstanding views over the Mediterranean Sea. The service and friendliness of all the staff was always welcoming including Stelios Who always asked how we were and how our day had been. The Restaurant staff always welcomed us and were there for what ever we needed including Artemis, Katerina Maria and Giorgos. The Bar staff Giaumis and the two Giorgos' were always friendly and happy to make any cocktail we asked for and even the Flaming Sambucas that were impressive. Cristian was so friendly and came and sat with us for chats and even card games Such a nice Guy Well done in your first season in Crete. We Were treated two a bottle of bubbly and a selection of fruit just a day into our stay also a few days later a selection of sweet pastries and two bottles of Raki which was an experience in its self. The day before our departure we received a complimentary bottle of wine which was also a nice touch. Our Cleaners were so nice and friendly and kept our suite clean and also the outside space such hard workers.Thank you Ladies ! The Staff on reception led by Michalitsa were always on hand to help with anything from bus timetables to printing off our forms and much more. Back to our Suite we cant say enough great things about this it was the best we have ever had the pleasure to stay in everything was spot on and the views including the sunsets were amazing. On our last day we were given a goodie bag by Michalitsa which was such a nice touch and the bag with all the names on and the card as well so nice Thank you. Dimitris you have a wonderful Hotel and Spa and your Staff are a true Credit to you. A Big Thank you to all of you for making our stay at MR&MRS WHITE an enjoyable and relaxing one.…
This was my second visit to stavros and to the hotel and once again I was not disappointed! Starting with the most friendliest welcome from reception, led by Dimitrios and the lovely Michalitsa i was made to feel totally at home. EVERY member of staff in the hotel does their absolute upmost to ensure that you enjoy your stay, nothing is too much for them. They go above and beyond to make sure you that you have the best experience. In fact I was made to feel like family and treated like a celebrity! The hotel is STUNNING and over looks breath taking views of the island. The food is lovely and healthy and they serve the best moussaka I've ever eaten! Yes most days its the same but it's decent enough and the kitchen team do an amazing job of feeding so many guests on whatever budget they have. I honestly feel that you will not find another host of professionals as amazing as the staff here. If you are travelling as a single woman then this place is perfect, you are in such safe hands. The locals are very friendly and extremely helpful and all speak very good English. I've read some reviews from people saying that the hotel is too far from local amenities but it's actually 15 mins from the local airport and the same into Chania town, you can take a cab to either for €25. It sounds a lot but it's worth it for a day and you are on holiday! The hotel bus takes you to the local beach (which is really peaceful and tranquil)10 mins away upon request.There are a couple of nearby beaches and there is also a local bus that runs frequently into town...you just have to ask!The stunning Elafonisi beach is about a 2 hour drive so a hire car is advisable at cheap rates. I prefer to do my own research instead of relying heavily on a hotel for a tour guide and to be honest it's always a good idea to google a place or call the hotel before you book a holiday to a new destination, so that you know what to expect. There have been a few complaints that the maintenance has let the hotel down. Yes there are a couple of things that need a little work but nothing major, mainly the poolside but that can't really be repaired unless the whole pool is ripped out and replaced and in the middle of a pandemic, financially it's probably not the best of ideas! Again for me i was too interested in the sun and the scenery for it to bother me. If you're looking for a fun, relaxing holiday, my advise would be don't rely on the negative reviews,check it out for yourself. Personally i can't thank the staff enough for once again making my stay so memorable.…
Had a very relaxing weeks holiday .The hotel is lovely and the staff are great especially Stalios the chef his food is lovely & Michelitsa the Guest Relations Manager nothing was too much trouble for her.would definitely return .met some great people too - Thank you all at Mr & Mrs White 😀
Visited this resort using a deal. We read reviews before we left, but after receiving no information from Broadway travel decided to go. First impressions were good, excellent reception and lovely room. The next morning walked round the resort and saw there were problems with the structure. However we realised lockdown must have caused tremendous cashflow problems. On the plus side staff were superb, efficient , helpful and friendly, especially Roula on reception. Food was good and their hygiene regime was perfect. The resort is situated in a very quiet part of the island so I feel a car is needed if you want to venture out of resort. On the whole a nice first break after lockdown
We came to celebrate our friends 25th wedding anniversary we have had a fantastic time food is cooler than I like but think this is a Europe thing other than that we have had fab time it's been quite but i feel covid has had a lot to do with this otherwise we have made a host of fabulous ppl 💞
This hotel is definitely not 5 star, more 3/4 , the views are amazing, direct straight out to sea , the location way too remote and in the middle of nowhere , with nothing to do !! Nearest beach is stavros a 40 mins walk - although free bus from hotel goes there daily , and the public transport bus stops outside and goes into chainia , which is a stunning place especially the old town and harbour. Hotel is very clean , rooms good size but in need of updating , especially the decking around pool area. Food ok, some days better than others, 2 of the restaurants which were ala carte were closed because of covid so it was just buffet style in main restaurant. A big shout out to Christian who is the entertainer and the most nicest , friendliest guy I have ever met whilst on holiday. Both outdoor pools are freshwater which is fine , rooms are cleaned everyday and fresh towels , we had a seaview room which is worth upgrading to , just for that view , room was a good size . Overall a pleasant stay , meeting Christian certainly made our stay , along with all the lovely people we met . Would I come here again , no mainly because of it being way too remote for our liking and the fact that the whole hotel is in need of updating.…
I enjoyed my stay at this hotel very much. Great atmosphere, friendly staff, fantastic food. The best part of my stay was the cuisine - absolutely exceptional, their chef Stelios is a super friendly guy, was chatting to me pretty much every single day which was lovely. I will definitely suggest this hotel to both couples and solo travelers.
We have loved our stay at this hotel. Walking into hotel was a lovely surprise nice lobby. Room 304 was perfect large bathroom with great shower. Lg balcony with fantastic views spotlessly clean. Restaurant food was plentiful and exceptionally tasty lots of choice. Chef was always on hand to chat too really nice guy. Girls cleaning tables very efficient. Bar was great too quick service. Pool was freezing but weather was hot so after initial shock it was fine. Negatives Well there weren’t any we had great holiday so prepared to overlook minor blemishes.
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