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Cretan Pearl Resort & Spa

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Cretan Pearl Resort & Spa
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111 Reviews from our TripAdvisor Community

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Showing 60: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

In this hotel we found what we really asked for. Relaxing environment, delicious Greek food and very friendly staff that could not do enough to please us in every way they could. We are definitely going back next summer.

Helpful?
Thank alarjohansson
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Very remote hotel. Car absolutely nessesary as there is nothing going on at hotel or nearby. Hotel appeared "empty"although it was fully booked. Cleaning of the the bathroom was absent and the stained toilet and the shower cabinet could really do with a refurbish. Staff is polite but never personal. The food is good but not as varied as you... More 

Helpful?
2 Thank EllieBmore

Travelers are raving about these Stavros hotels

4.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

I was realy afraid when I read the opinions. But when I'm spending my holiday together with my family I can recomend this hotel to others. Beautiful view from the hotel, delicious meals and quite - that is what we need to relaks!

Helpful?
Thank Rena C
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Rena, Thank you for choosing Cretan Pearl Resort & Spa for your summer holidays. We are really happy that our hotel fully met your expectations and that you enjoyed your stay with us. We are always at your disposal for your next booking. You are always welcome! With our warm regards from sunny Crete, The Cretan Pearl Resort &... More 

Surrey, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

5 star more like 2 star I am 11 years old and I thought this holiday was just a massive waste of money there are some good points like the weather the pools and the view but there are lots of bad points one member of staff at this hotel was sexist and my experiences with that member of staff... More 

Helpful?
Thank skylilyellis
hb_capital, Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear young friend, First of all, it is really surprising a child at your age to have such an analytical ability! Also, we are really happy to know that you enjoyed the nice weather of Greece, the magnificent pools of our hotel and the marvelous views to the Mediterranean sea. Concerning your other comments kindly note that we consider them... More 

Gothenburg, Sweden
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

This is for sure a five star location in the building and facility. But when it comes to staff, food and location it's bad. The staff is not up to date on the offers they have sold and when questioned upon it they take a fight! We had to get our booking to show what we had booked. We also... More 

Helpful?
Thank moGothenburg
hb_capital, The Management Team at Cretan Pearl Resort & Spa, responded to this review

Dear Guest, We hope you enjoyed your vacations on the island of Crete and you had the time to discover all hidden beauties of Chania district. Concerning your comments on Cretan Pearl Resort & Spa kindly note that upon check-in we always double check the reservations package of every guest in order to offer customized services to each one of... More 

Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Had a good holiday, great spot on the rocks with sea views but not the 5 star we were expecting - Friendly and helpful staff but just not enough of them during their busiest period. All garden areas DESPERATELY need more shrubs and plants. Nice modern furniture in reception and bedrooms but white leather needs to be cleaned regularly! Good... More 

Helpful?
Thank Geordielassme
hb_capital, Διευθυντής at Cretan Pearl Resort & Spa, responded to this review

Dear Guest, We wish to thank you for coming to stay with us and for taking the time to review your stay. We also thank you for your positive comments on our delicious buffet, our marvelous views, our polite and helpful staff as well as our comfortable and spacious rooms. Also, we are sad that our Resort did not fully... More 

Nottingham, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

The owner of this hotel should be extremely grateful to his small team for keeping this large hotel afloat. Its budget is being squeezed until the pips squeak. For fine dining in a choice of three restaurants read- one self service buffet serving breakfast lunch and dinner on a budget. Miles from nowhere - no safe sea access yes, you... More 

Helpful?
Thank jwl38
hb_capital, Διευθυντής at Cretan Pearl Resort & Spa, responded to this review

Dear Guest, We wish to thank you for your positive comments on our helpful and considerate staff. We appreciate it a lot. Also, we are sad that our Resort did not meet your expectations since our main concern is to offer to all our guests relaxing and comfortable holidays in one of the most beautiful coasts of Crete. Please note... More 

Poznan, Poland
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We arrived at hotel which supposed to have 5 stars. We were welcomed by the staff who are very friendly, at least something positive, we got a welcome drink which was a orange squash not even a juice. Bar for all inclusive closest at 11! In the middle of season and in the middle of nowhere, that's was a joke.... More 

Helpful?
Thank FatBobBurger
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Visited the resort in July, the resort and room is big and the stay was ok but did not fulfill my expectations to 100%. The interior of the lobby and areas around felt that the maintenance was not at high level. The interior is modern and white which need the extra touch to keep tidy. Broken parts was not replaced... More 

Helpful?
Thank Mattias A
hb_capital, Διευθυντής at Cretan Pearl Resort & Spa, responded to this review

Dear Mattias, Thank you for coming to stay in Cretan Pearl Resort & Spa and for taking the time to review your stay with us. It was our pleasure and honor to have you as our guests. We also wish to thank you for your positive comments on our friendly and considerate staff and our marvelous pool area. Concerning your... More 

Oslo, Norway
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If this had been a 3 star hotel, I would have been ok with the hotel (except for the bathroom). The service was ok, the buffet was ok, the cleaning was ok. But the room was tired, with painted concrete flooring (worn). And the bathroom....again concrete flooring, painted one coat (most places). It was small, didn't have a proper shower... More 

Helpful?
Thank Lizwallem
hb_capital, Διευθυντής at Cretan Pearl Resort & Spa, responded to this review

Dear Liz, First of all we would like to thank you for your positive comments concerning our magnificent views and our splendid pool area. It is also nice to know that you were satisfied with our service provided, our buffet being offered and our cleanliness. Concerning your other comments we wish to mention a few details that you might ignore.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Cretan Pearl Resort & Spa is an exclusive resort with beautiful views of the sea and great facilities. It is situated in the Chania prefecture, between Stavros and Tersanas. Cretan Pearl Resort & Spa stands 2 km from the beach which starred in the famous film “Zorba the Greek”. An extensive, 2.000-sq.m. wellness area with a long list of treatments, two outdoor swimming pools, a gym and a playground for children are featured on site. Guests can enjoy Greek, Cretan and other Mediterranean dishes at the Mediterranean Restaurant and at the Eros Poolside Bar, while Breakfast buffet is offered daily at the Breakfast Restaurant. The hotel also features a fitness centre, a beauty salon and a wellness centre. Chania Town is at a distance of 15 km. Chania Airport is 8 km away. ... more   less 

Additional Information about Cretan Pearl Resort & Spa

Address: Stavros Akrotiriou P.O. Box 268 | Akrotiri, Stavros, Crete 73100, Greece
Location: Greece > Crete > Chania Prefecture > Stavros
Price Range: $56 - $739 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cretan Pearl Resort & Spa 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Cretan Pearl Resort & Spa Stavros, Greece - Crete
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