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Cactus Royal Resort

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#12 of 55 Hotels in Stalis
Certificate of Excellence
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1 room 2 adults 0 children
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Cactus Royal Resort
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202 Reviews from our TripAdvisor Community

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Showing 51: English reviews
Europe
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 weeks ago

It's hard to know where to start really, so I suppose the first thing I should say is that we booked an all inclusive holiday at the Cactus Royal not only as it boasted a four star rating via our holiday company, but also because the reviews on here were so glowing. It's true that the hotel is well appointed... More 

Helpful?
2 Thank Jackyboy2014
Up North
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 15, 2016

Spent a week here in June. Could never get a sun bed by the pool as the towels were there at 7am. The restaurant (buffet) was difficult to negotiate as there was no system to how the food was laid out, people seemed to wander around in all directions which was pretty tiring, so much so we ate out most... More 

Helpful?
2 Thank originalneil
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We regret that you didn´t like anything at the Cactus Royal, although almost 99% of our guests are very satisfied with the offered food quality the service and most of all the friendliness of the personnel. We regret for the negative experience you had with the sunbeds around... More 

County Armagh, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed September 17, 2016

Fantastic 2 weeks yet again. Thank you Chrysa ! Upgrade to a beautiful suite and welcomed back like old friends. Reception staff professional and check in fast. Suite had everything we could possibly want including welcome gifts. Maitre is a lovely gentleman, keeps everyone happy including his staff. He made us feel very special ...Thank you. Chef is always around... More 

Helpful?
3 Thank FREEFAN
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guests, thank you for taking the time to evaluate our hotel. We are always pleased to welcome you two wonderful people at our hotel. Everyone here loves you and think of you as a member of our family, so we are doing all our best in order to please you. Thank you for your positive opi nion, regarding our... More 

Chippenham, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 13, 2016 via mobile

Great holiday, beautiful hotel with friendly staff. Rooms were very clean and modern. We were a party of 6 (ranging from 15 years to 74years) and had 3 rooms next to each other. Food in both restaurants were of brilliant quality. Themed buffet each night with welcome drinks. Hotel entertainment included Greek dancing which had us all joining in. Another... More 

Helpful?
Thank Clarky1012
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Beach. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. Our hotel does not have day- or... More 

Andover, United Kingdom
2 reviews
Reviewed September 1, 2016

We have just arrived back from a fabulous two week holiday at the Cactus Royal, lovely food, caring and efficient staff and a truly special hotel. Nothing was too much trouble and we had a wonderful break. Special thanks to Fortini and Joseph at the bar, Maria with her lovely smiles, Constantina who served us, the pool bar staff and... More 

Helpful?
Thank debbiejune11
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Beach. Our personnel would like to thank you for your truly warm words, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. Special thanks from our Maitre, Joseph, Fotini,... More 

Warsaw, Poland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2016

We stayed at this hotel for 10 days in August. Pros: - very clean rooms and other premises, - friendly staff, - viariety at breakfast, - nice quiet small pool in the back - we called it quiet zone - high quality Entertainment in the evenings - no animations - very nice a la carte dinner at the terrace restaurant... More 

Helpful?
1 Thank Kranitka
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Beach. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We apologize for the negative experience you... More 

Dover, United Kingdom
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 16, 2016 via mobile

My wife and I stayed for a week at the begining of August. The hotel is excellent the rooms are clean and we'll appointed, being an all inclusive resort the food choice at all meals is very comprehensive the included drinks are limited to local beers,wines and spirits although there is still a good range available and there is an... More 

Helpful?
Thank Motorman174
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We apologize for the negative experience you... More 

Auckland Region, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2016 via mobile

Stayed here for 10 days. The hotel and rooms are clean and modern. We had a room on the first floor above reception facing the sea. The room was large with a big balcony. It had good air-conditioning, comfy beds and all the other usual amenities. It's located across the road from the beach. The pool area is nice with... More 

Helpful?
Thank Dana H
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We are looking forward to welcome you... More 

Hitchin, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 31, 2016

We enjoyed a week's holiday here at the Cactus Royal in May. We arrived quite late in the evening and were shown to our room, 3rd floor and an end room, which I had emailed the Hotel before hand to request, and it was a perfect room for us. We also had a sea view which was very nice. There... More 

Helpful?
2 Thank Philip S
CactusHotels, Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our restaurant manager and the service-personnel would like to thank you for your positive opinion, which is the best motivation for our staff to maintain the high quality-standards. We apologize for the negative experience... More 

Sandhurst, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 22, 2016

This hotel is great! Really couldn't recommend you guys more, we actually went on the same week as Tigger and can definitely agree that the whole resort was great. The food is top quality and the maitre de knowing everyone's language is nothing short of amazing service. Also had two lovely massages from the team who were fantastic, we'll definitely... More 

Helpful?
2 Thank Craig M
CactusHotels, guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We are looking forward to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The comfortably and elegantly designed Cactus Royal Hotel has 177 rooms distributed in several buildings and is located in one of the most beautiful fine sandy beaches of Stalis, centrally located between Agios Nikolaos and the capital city of Heraklion and 35 km from the international airport. The village of Stalis offers a wide range of bars, taverns and many shopping and entertainment venues. ... more   less 

Additional Information about Cactus Royal Resort

Address: Stalis, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Price Range: $113 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cactus Royal Resort 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Cactus Royal Resort Crete/Stalis, Greece
Hotel Style:
#4 Spa Hotel in Stalis
#5 On the Beach Hotel in Stalis
#5 Luxury Hotel in Stalis
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Questions & Answers

Here's what travelers have asked, with answers from Cactus Royal Resort staff and other travelers.
9 questions
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Questions? Get answers from Cactus Royal Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a higher floor.”
 of 5 bubbles psmall2009, May 31, 2016 | Read review
“Most of the rooms look great, the rooms at the back are naturally quieter.”
 of 5 bubbles CraigM80, May 22, 2016 | Read review
“don't go for one of hte lower ground floor rooms”
 of 5 bubbles DebsGYorkshire, May 23, 2015 | Read review
“We were in room 233 from which you could see the pool and the sea. Very nice room”
 of 5 bubbles Rachelalv, Oct 29, 2014 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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