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Cactus Royal Resort

#11 of 57 Hotels in Stalis
Certificate of Excellence
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Cactus Royal Resort
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160 Reviews from our TripAdvisor Community

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Showing 44: English reviews
Auckland Region, New Zealand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 10 days. The hotel and rooms are clean and modern. We had a room on the first floor above reception facing the sea. The room was large with a big balcony. It had good air-conditioning, comfy beds and all the other usual amenities. It's located across the road from the beach. The pool area is nice with... More 

Helpful?
Thank Dana H
CactusHotels, Kanetou Chrysa - Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We are looking forward to welcome you... More 

Hitchin, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 31, 2016

We enjoyed a week's holiday here at the Cactus Royal in May. We arrived quite late in the evening and were shown to our room, 3rd floor and an end room, which I had emailed the Hotel before hand to request, and it was a perfect room for us. We also had a sea view which was very nice. There... More 

Helpful?
2 Thank Philip S
CactusHotels, Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our restaurant manager and the service-personnel would like to thank you for your positive opinion, which is the best motivation for our staff to maintain the high quality-standards. We apologize for the negative experience... More 

Sandhurst, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 22, 2016

This hotel is great! Really couldn't recommend you guys more, we actually went on the same week as Tigger and can definitely agree that the whole resort was great. The food is top quality and the maitre de knowing everyone's language is nothing short of amazing service. Also had two lovely massages from the team who were fantastic, we'll definitely... More 

Helpful?
2 Thank Craig M
CactusHotels, guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We are looking forward to welcome you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

Still here on my hols stayed may 14th for 10 days I have been all over the world in 5 star all inclusive hotels and I can honestly say this is the best I've stayed in . The food cleanliness and hospitality is just brilliant will be coming back again come on you English people your missing out of a... More 

Helpful?
2 Thank Stephen F
CactusHotels, Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our personnel would like to thank you for your positive opi nion, regarding our service. Such kind words are motivating our staff to maintain the high quality-standards. We are looking forward to welcome you... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 13, 2016

Can say nothing but superlatives for this hotel and confirm all the previous good reviews. The friendly restaurant manager is everywhere and somehow manages to say hello to everyone every day. All the staff are incredibly friendly, the place is spotless and the food is excellent with a different themed buffet every night. The once a week visit to the... More 

Helpful?
6 Thank tigger2400
CactusHotels, Guestrelations at Cactus Royal Resort, responded to this review

Dear guest, thank you for taking the time to evaluate our hotel. We are pleased to know, that you enjoyed your stay at the Cactus Royal. Our service-personnel would like to thank you for your positive opinion, which is the best motivation for our staff to maintain the high quality-standards. We are looking forward to welcome you in the near... More 

County Armagh, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed September 30, 2015

Happy to say we had a brilliant time at the Cactus Royal - 2nd time staying here. High levels of comfort and service in pleasant ,peaceful surroundings. Great staff that really do try to ensure a first class experience. Delicious food and yummy drinks, so much choice. Try "Romance" cocktail ! Restaurant Manager a lovely gentleman who makes you feel... More 

Helpful?
4 Thank FREEFAN
Rome
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 22, 2015

I spent a week at this hotel, and it was a very, very pleasant experience. All staff members were awfully kind and the service was almost perfect. The food was good and often it was not easy to chose because there was a big choice. Just a remark: the wifi was ok but the connection was not very stable and... More 

Helpful?
3 Thank Floriana G
Lyon, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 10, 2015 via mobile

Even if we started the stay with a disappointment and misunderstanding with the staff (regarding the pants policy for men at dinner which is not told before the arrival), we will keep a good memory of the hotel. Following up this accident, the hotel a management and the restaurant Maitre d'hôtel made everything they could for us to be happy!... More 

Helpful?
2 Thank BelaLau
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 27, 2015 via mobile

Couldn't be better. Staff, food, room, service.......you name it and it is absolutely perfect !!!!! If you are looking for a 5 star al inclusive vacation then there is no need to look any further, simply make a booking and pack your suitcase and be prepared for the holiday of your life

Helpful?
4 Thank john k
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 12, 2015 via mobile

The gym had exceptional quality, and a range of spa treatments highly recommended, my wife absolutely loved the results from spa treatments and I've seen the difference in her skin and shape after are fantastic, superb products used by spa and we bought some too very satisfied with high recommendation. The food was really good and varied with different theme... More 

Helpful?
7 Thank nobbe12
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The comfortably and elegantly designed Cactus Royal Hotel has 177 rooms distributed in several buildings and is located in one of the most beautiful fine sandy beaches of Stalis, centrally located between Agios Nikolaos and the capital city of Heraklion and 35 km from the international airport. The village of Stalis offers a wide range of bars, taverns and many shopping and entertainment venues. ... more   less 

Additional Information about Cactus Royal Resort

Address: Stalis, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Price Range: $229 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cactus Royal Resort 5*
Number of rooms: 177
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Also Known As:
Cactus Royal Resort Crete/Stalis, Greece
Hotel Style:
#3 Spa Hotel in Stalis
#4 Luxury Hotel in Stalis
#6 On the Beach Hotel in Stalis
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