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Hotel Ratstube

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21 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Jakarta, Indonesia
Level Contributor
63 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 bubbles Reviewed March 21, 2016

I booked 3 rooms for 3 adults. Got 2 rooms instead - one room with a single bed and the other room with two single beds. We arrived at 8pm and the hotel reception was closed. A kind lady in the hotel's restaurant passed us the keys. She can't speak English.

We accepted the rooms as we didn't have a choice (she can't understand English) and it was late.

At check out the following morning, I tried to ask whether we would get a discount on the price since I got 2 rooms instead of 3. Again English was a problem. Tried explaining but it didn't work. Paid the same price as my booking of 3 rooms (Euro172)and promptly left.

Either communication was an issue, or they were sneaky in trying to make a quick buck by giving us 1 less room. I feel it is the latter. A quick check on online showed that a double room is priced around Euro 25 more than the single room only.

For getting 1 room less than my booking and, still charged the original price for 3 rooms, I...

Thank Bendychair
Sandbach, United Kingdom
Level Contributor
138 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
2 of 5 bubbles Reviewed July 1, 2014

Stayed here with colleagues for two nights while on business.
First point to note is that the hotel does have its own car park, however is not secure (just off the street) and is behind the hotel a couple of minutes walk away.
Check - in was not particularly easy as the receptionist could not speak any English (although I appreciate English is not their first language) so confirming details were not easy.
The hotel, whilst fairly clean does need a major overhall as the decor was very 1970's with dark colours everywhere. My room was on the front of the hotel and did not receive any sunlight during the day and with the dark colours meant the room was always dark and the lights had to be on all the time. In addition, the only lighting in the bathroom were two lights either side of the mirror which were useless as it meant using the mirror was almost impossible because of the glare.
On the plus side however, the bed was quite comfortable, however even with the windows...

1 Thank Duststorm

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  • Non-Smoking Rooms
  • Smoking rooms available
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  • Air Conditioning
  • Paid Wifi
  • Paid Internet

Additional Information about Hotel Ratstube

Address: Kirchstr. 7, 72574 Bad Urach, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Bad Urach
Price Range: $85 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Ratstube 1*
Number of rooms: 47
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