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Logis Le Mas de l'Etoile

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140 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Beaworthy, United Kingdom
Reviewed September 15, 2016

Stayed at this hotel for one night. Staff very helpful, room clean. However stairs and corridor had dirty carpet, and outside area by pool and terrace paving needed updating as there were gaps between some slabs. Food menu very disappointing and limited for a 3 star logis hotel.

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Helpful?
Thank pjw123456
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review

Dear guest: Let me start by thanking you for completing the Guest Survey regarding your recent stay at our hotel. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give...

LONDON
Reviewed June 30, 2016 via mobile

We arrived at the hotel in the evening and were pleasantly greeted by friendly hotel staff who took our bags and showed us to our room. We were shown the room and it was tiny! The saying couldn't swing a cat was an understatement! We were paying £80 ( 120euros)a night for this room and expected something a lot larger.The...

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Helpful?
1Thank Dannyboy5891
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review

dear guest, Let me start by thanking you for completing the Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give...

Esher, United Kingdom
Reviewed June 30, 2016 via mobile

Staff were very pleasant. Rooms very basic and small - no milk provided. Wifi signal strength very poor and had to replenish the code every 24 hours. Food was poor and over priced. Swimming pool hardly gets cleaned and about ten sun loungers. It's a fight for the chairs that are actually in the sun! For a basic hotel it...

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Helpful?
Thank SisterMooster
YANN L, Responsable réception at Logis Le Mas de l'Etoile, responded to this review

Dear guest, Let me start by thanking you for completing the Guest Survey regarding your recent stay at our hotel. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give...

Reviewed June 21, 2016 via mobile

Good position but defenetly not a place to stay more then one night. Rooms are small and not modern. Staff are nice and frendly Parking was big and safe Not far from Marseille Right next to motorway Espresso was not great there

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Helpful?
Thank Roger M
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review

Dear Sir, Let me start by thanking you for completing the Guest Survey regarding your recent stay at our hotel. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create the best experience for each of our guests. I apologize for not exceeding your expectations....

Woking, United Kingdom
Reviewed June 19, 2016

We wanted somewhere quieter with a pool but within easy reach of Marseille This place is pretty basic and situated convenient for motorways Aubagne is too far to walk and buses are available but don't run late back here Taxis are hard to get at busy times because there is only one number to call The air conditioning was not...

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Helpful?
Thank andy r
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review

Dear sir, Let me start by thanking you for completing the Guest Survey regarding your recent stay at our hotel. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give...

Brussel
Reviewed November 12, 2015

Good option for one night and solo travellers, considering the small rooms and small beds. Liked: - Friendly staff. - Close to highway. - Private parking. - The room was clean and functional. - Windows can be opened. - Free wifi. - Good choice for breakfast. Disliked: - The room and bed is really small (cfr other reviews). Ok for...

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Helpful?
Thank BrusselStardancer
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review

Dear guest: Let me start by thanking you for completing the Guest Survey regarding your recent stay at our hotel Logis Le Mas de l'étoile. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Therefore, I...

Reviewed October 22, 2015

We had two days at this hotel and found the staff super friend.y and helpful. Good sized room, swimming pool, bar and restaurant. We visited the small village of Cassis on the Mediterranean whilst staying here. Lots of interesting history in the area.

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Helpful?
Thank Lynne F
YANN L, Directeur général at Logis Le Mas de l'Etoile, responded to this review
Google Translation

Cher client, Je suis très sensible à votre avis et je vous remercie vivement d'avoir pris de votre temps afin...

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32 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Logis Le Mas de l'Etoile

Address: RD 396 Pont de l Etoile, 13400 Aubagne, France (Formerly Comfort Le Mas de l'Etoile)
Location: France > Provence > Bouches-du-Rhone > Aubagne
Price Range: $62 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Logis Le Mas de l'Etoile 3*
Number of rooms: 39
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Questions & Answers

Here's what travelers have asked, with answers from Logis Le Mas de l'Etoile staff and other travelers.
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Questions? Get answers from Logis Le Mas de l'Etoile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Think motel not hotel”
 of 5 bubbles pjw123456, Sep 15, 2016 | Read review
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