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Bor Spa-Club

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Bor Spa-Club
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51 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Sofia, Bulgaria
Reviewed October 25, 2016 via mobile

The hotel is old rebuild hotel with new modern equipment. It located in very nice area in the forest. There is a nice swimming pool. The lobby is big with large fireplace where in the winter is very nice to drink your drinks.

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Thank Ivan G
Sofia, Bulgaria
Reviewed September 25, 2016

This is our second visit to this wonderful hotel within 4 months. For best parties you can read in our first post. What can I add? The service in the spa area is improved and I liked it. There's more to be desired, but once started the process of improvement then expect next time will be more comfortable. This time...

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Thank Ivan61Sofia_Bulgaria
Boyan_Alexandrov, Director of Sales at Bor Spa-Club, responded to this review

Dear Ivan61Sofia_Bulgaria, thank you for your review! Thank you for your continuous support and visits to our hotel! I am glad you notice our efforts to improve our services and will particularly pass on to our SPA specialists your high appraisal. Hope to see you as our guests many more times! Sincerely, Boyan Alexandrov, Marketing, Sales & Revenue Manager

Tel Aviv, Israel
Reviewed August 21, 2016 via mobile

This is my second time at this hotel. It is OK, I give them 3 + stars. The staff are nice and helpful, the room is clean. The elevators are terrible, every thing looks old and the breakfast is fool, but not so good, just OK. But, the spa is the high light of this place. I had the hot...

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Thank Limor P
Reviewed July 17, 2016 via mobile

Where to start... The room was tiny with bad furniture, the shower didn't work, the air conditioner was a joke. The swimming pool smelt and was too deep for children or non-swimming people. The food was good though, as well as the massage center. Hence the one star review. Otherwise it doesn't even deserve this much. This is of course...

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Thank Tania S
Boyan_Alexandrov, Director of Sales at Bor Spa-Club, responded to this review

Dear Tania S, thank you for your review! Of course we repair any non-working equipment, when we discover it. All our pools have mineral water and their size and depth are dully described in our web-site, I am sorry that those were not to your liking. Same goes with all our rooms, studios and suites. I am glad you enjoyed...

Sofia, Bulgaria
Reviewed May 24, 2016

The location of the hotel is pleasant. It is only about a couple of minutes walk from the center of town. But, you not feel this closeness as minus because the hotel is on the top of small hill in a beautiful pine forest. Beauty and tranquility. There are some places for game of your children. The room's cleaness is...

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Helpful?
Thank Ivan61Sofia_Bulgaria
Boyan_Alexandrov, Director of Sales at Bor Spa-Club, responded to this review

Dear Ivan61Sofia_Bulgaria, thank you for your detailed comments! I am glad to inform you, that we completed a renewal project last week and now our Wellness area is refreshed and renewed. We also made a complete audit and appointed a new SPA manager, to take care of the issues regarding the general maintenance of the Wellness and SPA area. Thank...

Reviewed May 10, 2016 via mobile

Had a good relax and food was tastefully. Also breakfast was fresh with lots of fariety. Rooms were nice but TV had only one channel. Spa area was well looked after but pool floor needs to be cleaned. It's a little bit green and slippery. Overall we enjoyed our stay and would like to thank Bor Spa.

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Thank Jeroen K
Boyan_Alexandrov, Director of Sales at Bor Spa-Club, responded to this review

Dear Jeroen K, thank you for your time and review. I am glad that you enjoyed your stay with us. Kindly please be advised, that we presently have 71 TV channels in our TV system, which are the same for all our rooms. We are always available to assist our guests with the TV remote controls. I am glad to...

Reviewed March 20, 2016

It is a bad constructed building. The rooms are not nice. The furniture is bad. There is a smell of something bad. The service is not good. The breakfast is bad. There is no reason to go to this hotel.

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Thank Ivanmil
Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Ivanmil, thank you for writing to us. Alas, I could not take any measures from your review, as "bad" and "good" is so subjective. You may send us a detailed review to our mail, if you wish. Sincerely, Boyan Alexandrov, Marketing & Sales Manager

Reviewed October 13, 2015

We came for the first time in May 2015, and liked it. The food was fine, not 4 stars but better then expected, the service was nice and the pools were clean. However, after this second stay in october, we are unsatisfied with the hotel. It's mainly due to the fact that they had workers doing very loud CONSTRUCTION work...

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2Thank Alex a
Boyan_Alexandrov, Director of Sales at Bor Spa-Club, responded to this review

Dear Alex a, thank you for your review! I am sorry that you suffered the noise, that was an emergency repair on the lifts. The time was improper but the aim was to have them operational in the morning, apparently the problem proved to be bigger than expected. I am glad you have visited us more than once and that...

Bansko, Bulgaria
Reviewed July 17, 2015

Excellent spa facilities and treatment centre all set in a very good location close to the town. Rooms are a bit plain but are clean and purposeful. Good quality choices for dining either as part of a package or a la carte.

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1Thank BanskoJB
Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear BanskoJB, thank you for your review! I am glad to see you liked our hotel and will be glad to meet you again as our guest. Sincerely, Boyan Alexandrov, Marketing & Sales Manager

Burgas, Bulgaria
Reviewed June 22, 2015

I saw an offer in 4-5 booking websites for Hotel Bor for 208 leva per person for 5 days. I called the hotel to make a booking,but the reservation department informed me that there are no free rooms for this offer. They told me that I have to pay 35 leva more for apartment. The offer is still in the...

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Thank Tanya I
Boyan A, Director of Sales at Bor Spa-Club, responded to this review

Dear Tanya I, Thank you for writing back to us. Let me clear out the offers. We do have promotional offers at low prices sometimes, but the number of rooms/suites available for such offers is limited. In the specific case, according to that offer, we provided rooms and suites. The rooms were sold out, but suites were still available and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The biggest four-star balneocomplex in Velingrad, fully supplied with mineral water/ composition of mineral water. It is located in a pine-three park in the center of the town. Built in a unique architectural style on ancient Roman therms, SPA Club Bor offers traditional methods and the newest health-care achievements. There are 140 luxurious rooms, studios and apartments. There are six different catering places at your disposal, which are suitable for any mood and hour of the day. The hotel part has 48 double rooms and 88 apartments – attractive as design and color decision. All rooms and apartments in the hotel are equipped with plasma TVs, mini-bars, Internet, satellite, telephones in the bathroom and the room. Outdoor car parking for 80 cars. The following zones have been differentiated in the complex: Entertainment facilities with main Restaurant for 200 people, Summer garden restaurant with BBQ for 80 people, Tavern for 80 people, Panorama bar restaurant for 80 people, Lobby-bar for 30 people, Summer garden cafe for 40 people, Gambling room, Computer room, Kids corner, Tourist agency. Business zone with Business center, big conference hall for 100 people and small conference hall for 20 people. The halls are equipped with flip charts, white boards and multi players; Wellness zone with indoor swimming pool, outdoor swimming pool (in the summer), kids outdoor swimming pool (in the summer), indoor Jacuzzi, Fresh bar for 20 people. SPA zone with two rooms for cosmetic treatments, 5 massage rooms and 4 rooms with bath-tubes, Egypt bath, Ayurveda room, Turkish bath, steam bath, sauna, relax room, solarium; Medical zone with rooms for Physiotherapy, Neurology, Cardiology and Internal medicine, Surgery, Gynecology, Gastroenterology, Urology and Dermatology, manipulation room, hall for Kinesitherapy, rooms for lye treatments, light therapy, ultrasound, inhalations, water therapy; Entertainments. Sports tournaments in bridge, chess and backgammon, table tennis, water polo can be organized in the complex. You can visit the sports schools and courses in swimming – individual and group classes, Bulgarian national dances, callanetics, underwater gymnastics in groups; Experienced professionals who work in different animation programs will carry out for your children. For your tourism and recreation outside the complex you may receive more information in the tourist agency of "Sirona Tour". ... more   less 

Additional Information about Bor Spa-Club

Address: Nikolay Hrelkov St 9, Velingrad 4600, Bulgaria
Location: Bulgaria > Pazardzhik Province > Velingrad
Price Range: $54 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bor Spa-Club 4*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#8 Luxury Hotel in Velingrad
#12 Spa Hotel in Velingrad
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Questions & Answers

Here's what travelers have asked, with answers from Bor Spa-Club staff and other travelers.
2 questions
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Questions? Get answers from Bor Spa-Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“407. Very good view and it is soo comfortable.”
 of 5 bubbles Ivan61Sofia_Bulgaria, Sep 25, 2016 | Read review
“Be insistent with the reservation department so you get the best deal. It seems there are people who work there who mislead their clients.”
 of 5 bubbles tanyai16, Jun 22, 2015 | Read review
“All are nice”
 of 5 bubbles 296liudmilas, Dec 22, 2014 | Read review
“Please do proper maintainance !”
 of 5 bubbles 187mayap, Feb 11, 2014 | Read review
“All rooms have view to the town”
 of 5 bubbles HristoAn, Jan 12, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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