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All reviews russian bath deluxe room indoors pool good points hot pools nice balcony mixed feelings different types big variety spent days cold water delicious food steam room baths towels salt facilities
Somehow I expected more from this hotel. It need some renovation I guess and to touch little things as the coffee in the lobby bar for example. The room was not very open spacious,but at least the staff was kind and friendly.
It was our second visit her after 2 years. Definitely needs some renovation, especially the rooms - bathroom sink was leaking, the sealing of the bathtub was damaged. Just one sofa chair in a double room? On the other side the bed and pillows were...More
The spa facilities are definitely one of the best in Bulgaria, a big variety of sauna’s and steam baths and therapeutic facilities. And many over priced massages.
However, service was extremely poor, everyone was rude, or just have no clue how to do their job....More
I work in a travel agency and sell hotels in Bulgaria and around the world. Quite often I travel and stay in hotels. I made a family holiday reservation two weeks before the date of accommodation. I paid 7 days before accommodation and everything so...More
The service was the best we had ever. All the staff was kind and polite, helpful and guests orientiered. We staid one weekend there, but it was enaught to relax. The SPA center is very good, with a lot of facilities.