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Balneo Complex & Spa Aquatonik

Nikola Vapcarov str. 122, Velingrad 4600 Bulgaria
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Traveler (61)
Pool & Beach (31)
Dining (14)


#11 of 27 hotels in Velingrad
Balneo Complex & SPA AquatoniK 4* Velingrad is a unique combination of balneological treatment and rehabilitation, SPA and wellness Balneo Complex & SPA AquatoniK is located in Velingrad, the SPA Capital of the Balkans. It is not by chance called The Pearl of Bulgarian balneology. The complex covers nearly 4.5 decars almost on the shores of Kleptuza Lake, formed by the biggest Karst spring on the Balkan Peninsula with a constant temperature of about 12˚C, which brings about forming the natural climatic conditions. The complex is 4 star and offers to its visitors: Open-air and inside unique aquatonik mineral pools (equipped with a variety of 57 underwater massage toning functions), a medical centre with separate offices and a SPA centre covering an area of about 1, 500sq.m., restaurant – ‘cooking show’ and ‘a la carte’ buffet, lobby bar with an enormous fireplace, pool bar, a natural lighting conference hall furnished up-to-date, climatized and equipped with antibacterial filter, 160 seats, separable into two halls, business centre, 2 lifts, one of which panoramic, beauty-parlor and hairdresser, manicure, pedicure and nail-polish spots, gift and souvenir shop, kids’ corner for the youngsters as well as a vast kids playground, animation for children on holidays, lit tennis court with a modern polyurethane cover. All rooms are stylishly furnished with a TV, mini-bar, Wi-Fi, internet, telephone, SOS alarm, fire alarm with alarm sound indication, access control, security video surveillance and background music in the corridors and shared areas, sheltered parking lot for 27 cars and a parking space for 50 more cars. In the building of AquatoniK Balneo Complex there are two sections: SPA&Wellness centre – defining one of its features: care for the health, keeping up tonus and dynamics and the second – physical and rehabilitation medical centretreatment and recreation of health and/or post-hospital and post-operational rehabilitation. Coziness, comfort, tranquility, tasty food, relaxation, curative recreation programs, sport, massages, therapies – AquatoniK Balneo Complex is an unusual world, one of soft sounds, inspiring aroma, bliss and harmony. A place you can spoil your senses! AquatoniK Balneological Complex – Live care-free life!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Free internet
Public wifi
Fitness / spa locker rooms
Hot tub
Pool with view
Adult pool
Indoor pool
Outdoor pool
Bar / lounge
Breakfast buffet
Outdoor dining area
Tennis court
Children's playground
Children Activities (Kid / Family Friendly)
Kids pool
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Head massage
24-hour security
Baggage storage
Gift shop
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
3 stars
Languages Spoken
English, Bulgarian, Greek, Italian
Mountain View
88Reviews8Q+A13Room tips
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Popular mentions
What was I expecting? I expected a lovely retreat with a charming atmosphere. What I got? 1982 concentration camp crossed with crossroads. For all of us who watched It. The pool was closed, over priced coffee. The most horrendous atmosphere I've ever experienced. In the only plus is that room had a micro balcony where i could set and smoke, because was the only relaxation i had there. I will never return. I've never saw one person smiling there...
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Aquatonic is nice 3 ++ stars hotel. Im not sure they deserve one more star. Rooms are nice, beds are comfortable and you have all basic things. I was a bit disappointed there is no such things like small shampoo but its ok. Food is also basic but very tasty and you can't be hungry. Every morning pancakes and waffles. No butter! Pools are interesting with nice hot mineral water. Unfortunately they are small for the hotel. Sunbeds are not enough. During my vacation hotel was full with Russian - israeli old people 70+.
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Very good hotel for families with small children. There is a large children's center, animation for children with very friendly animators. Rooms are suitable for size, only wardrobes are smaller. It is warm everywhere, even in the evenings it is much warmer than it should be.
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The hotel is in an interesting location next to Kleptuza Park. The rooms are nice, clean and well arranged. Swimming pools are many in number, different in form and purpose. The water has a temperature of 27 to 49 degrees. The menu is varied and tasty.
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My low estimate is mainly due to our dissatisfaction with the pools. Good words can be said about the hotel.The rooms are clean. The bathroom can be a bit better. It is good for technicians to look at, for example, electrical outlets. One of us did not work and the other was dangerous to use. The view was excellent. The restaurant was at a high level. The dishes were delicious for which we should thank the chef and his team. The spa is also on the level. The new salt steam bath and salt room are great. The existing and before steam bath, sauna and relaxation room are on the level. Especially the relaxation room is one of the best with the fireplace and the individual music you can enjoy. You also have an internet connection. Finally, look at the weaknesses. The aquatonic pool. Water temperature of 34 degrees does not mean relaxation, and the actual temperature was at least 2 degrees lower.On the second day, most people were cool. The Safeguard did not stay in place, but was constantly missing.In order for another place to observe, he left the door open to the hotel.This is unacceptable. At the same time I can commend the other safeguard of the Labyrinth pool.He was always in his place and the temperature of the water was much better. Here, the temperature in the radon pool was really 40 degrees, not in the aquatonic pool, no more than 38 degrees. I would not visit and I would not recommend the hotel. At least when the management is not in the hands and does not solve the problems with the water temperature in the pools.The temperature can not be below 38 degrees in the pools. The current temperature is for swimming, and that is not the target of 98% of the visitors. We will look again at the hotels with warm mineral water in Velingrad. Aquatonik lost us for the moment. Finally. Ivan Diakov made a very good Christmas show for which we thank him. But this can not compensate our dissatisfaction with the water temperature in the pools. There are many hotels and restaurants. In this place we go mainly because of the water.
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$77 - $90 (Based on Average Rates for a Standard Room)
BulgariaPazardzhik ProvinceVelingrad
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Frequently Asked Questions about Balneo Complex & Spa Aquatonik
Which popular attractions are close to Balneo Complex & Spa Aquatonik?
Nearby attractions include Lake Kleptuza (0.10 miles), Alibi Cocktail and Coffee Bar (2.0 miles), and Historical Museum of Batak (3.0 miles).
What are some of the property amenities at Balneo Complex & Spa Aquatonik?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Balneo Complex & Spa Aquatonik?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Balneo Complex & Spa Aquatonik?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Balneo Complex & Spa Aquatonik?
Yes, free parking is available to guests.
What are some restaurants close to Balneo Complex & Spa Aquatonik?
Conveniently located restaurants include Tom & Nezi, Paradise, and Chinarite.
Are there opportunities to exercise at Balneo Complex & Spa Aquatonik?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Balneo Complex & Spa Aquatonik have an airport shuttle?
Yes, Balneo Complex & Spa Aquatonik offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Balneo Complex & Spa Aquatonik?
Yes, dry cleaning and laundry service are offered to guests.
Does Balneo Complex & Spa Aquatonik offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Balneo Complex & Spa Aquatonik?
The staff speaks multiple languages, including English, Italian, Greek, and Bulgarian.