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Hotel Riu Helios Bay

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Hotel Riu Helios Bay
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647 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Shanklin
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

What an outstanding hotel this is. From the very start of our holiday when we had to have our room changed, not through any fault of the hotel (to high) to the very end, the staff were exceptional, extremely helpful, polite and courteous, nothing was a problem. The hotel is very very clean and hygienic. The food was superb at... More 

Helpful?
1 Thank Paul169677
Portsmouth, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked for 10 days at the Riu Helios Bay hotel all inclusive through Thomsons/TUI we did not arrive till 5am Saturday morning but were dealt with quickly and allotted our room, which was very nice, every room had a balcony with a seaview. the pool was good although the water was colder than the Black Sea so we mainly... More 

Helpful?
Thank Susan H
Plymouth, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having just arrived home from this hotel i have to say it is absolutely fantastic. Rooms are large with very comfortable beds, and large bathoom/shower area, cleaners take pride in a spotless room and do this every day, and make lovely towel animals or flowers with your fresh clean towels :-). Rooms have great noise cancelling patio doors, and thick... More 

Helpful?
Thank Baldylocks36
Nottingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are currently staying at this hotel our room is very good and you don't hear anyone in adjoining rooms so must be well insulated and cleaned daily to a high standard, as is the whole hotel and pool area .The staff are always smiling and happy and offer exceptional service. The animation team that do the entertainment have made... More 

Helpful?
Thank victoria p
Worthing, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We have now been to Hotel Riu Helios Bay Obzor for the third time in a row, if fact we have already booked for June next year. This hotel is absolutely wonderful, great food, great weather, great staff, great facilities. We are treated like royalty now we have been for so many times. We chat on face book with the... More 

Helpful?
1 Thank Sue D
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I visited her with my boyfriend. The hotel is beautifully kept with tour room being cleaned tidied and freshened up every day. Good selection of food on offer and good choice of alcoholic drinks including cocktails. The staff absolutely make this hotel. Some of the best I've seen! The bar staff will rustle up any drink for you and often... More 

Helpful?
1 Thank Jadeoreilly
Hoddesdon, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent staff through out the hotel, my daughter loved kids club she was always looking forward to going back everyday, and our last night of our holiday she got to preform on the stage as well, which was fantastic. The food was okay, the only down side was the flys at lunchtime there where a lot. All the rooms where... More 

Helpful?
1 Thank alancooper78
Bristol
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our first time to Bulgaria and to be honest I was pleasantly surprised at how nice the hotel was. We were greeted with a cold glass of juice and the friendliness of the staff continued throughout the whole holiday. The hotel was clean, the sea view rooms we had were spacious and the balconies were literally over the sand. The... More 

Helpful?
Thank Pringy
Hinckley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 18, 2016

Excellent staff, They were very friendly and nothing was o much if you asked them for anything .Room very spacious and cleaned every day, location right on beach with a pool as well. Very good animation Team. Food and Drink available all day. Town not to big but enough shops etc if you like shopping.

Helpful?
1 Thank Alecdoherty
Prescot, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 17, 2016

went this hotel on friday 29 july what a joke first the good points it wont take a minute 1 reception staff very good bar staff first class good for a laugh end of good points now the fun starts first the hotel is surposed to be 30 minutes away its just over a hour away 2nd the germans think... More 

Helpful?
1 Thank christopher o
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Helios Bay, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacations and for taking the time to write a comment about your stay. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and keep our guests content. First of all we would like... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
In the Sunny Beach resort area on the Black Sea. 5-Storey building. Situated on the beachfront. 300 M from the centre of Sunny Beach. 25 Km from Burgas airport. Credit cards accepted: MasterCard, Visa. ... more   less 

Additional Information about Hotel Riu Helios Bay

Address: Tchernomorska 50 | Obzor - Bulgaria, Obzor 8250, Bulgaria
Location: Bulgaria > Burgas Province > Obzor
Price Range: $76 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Helios Bay 4*
Number of rooms: 286
Reservation Options:
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Also Known As:
Riu Helios Bay Hotel
Riu Helios Bay Obzor
Hotel Style:
#2 Family Hotel in Obzor
#2 Top resorts Hotel in Obzor
#2 On the Beach Hotel in Obzor
#2 Luxury Hotel in Obzor
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