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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,209 Reviews from our TripAdvisor Community

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Showing 4,121: English reviews
texas
Reviewed yesterday NEW

I and my husband stayed at this hotel as an overnight stay between stops during our trip. Getting to the hotel: The hotel is connected to the airport thru a walkway or you can take the shuttle. Because we arrived so early, we took the shuttle. They have a counter on Level 2 where they will call the shuttle to...

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Helpful?
1Thank scubanutty
Avignon, France
Reviewed 2 days ago NEW

For our early flight we stayed at the novotel in november the very convenient location is the main reason. When entering the splendid hall one is very impressed but in detail.... We found the hotel not very clean and dated and overpriced The pool area needs a serious cleaning action tiles furniture all dirty and worn out , inside most...

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Thank worldtravellerfrance
Brisbane, Australia
Reviewed 3 days ago NEW

Stayed one night while in transit from Australia to Europe. The staff, from the bus drivers to main reception, are well trained, polite & unfailingly gracious. The free shuttle from gate 4 in the arrivals hall was really quick & easy. My room was spacious & well appointed with a fabulous shower and enormous, very comfortable bed. Room service was...

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Helpful?
Thank Kate S
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Kate S, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything...

London
Reviewed 3 days ago NEW

Chose this hotel for my one night stopover enroute from Vietnam via Bangkok to London. Arrived at the airport at 7.30pm and took the lazy alternative, the free hotel shuttle bus from Exit 4. Within minutes I was at the hotel, speedy check-in by lovely friendly staff and straight up to my gorgeous room. To say I was happy with...

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Helpful?
Thank karen1050
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear karen1050, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which is integral in our journey to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments have been shared with all associates to further support our...

Reviewed 4 days ago NEW

Very convenient for stopover, but quite pricey and aging building. Foyer ok with a couple of bars/restaurants, but much better value in city if you don't need to stay at the airport. Staff were very professional and easy to deal with as a plus.

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Helpful?
Thank Phil V
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Phil V, Thank you for taking the time to complete our online guest survey about your stay at Novotel Bangkok Suvarnabhumi Airport during your recent visit to Bangkok. Firstly I apologize for the disappointment you had about the decoration and the design of the rooms. Please rest assure that the management team are aware of it since the refurbishment...

Reviewed 6 days ago NEWvia mobile

Very convenient hotel, especially when wanting to stay close to airport on a short stay. Rooms are spacious and very clean, plenty of great restaurants to chose from and the breakfast buffet is the best I've seen.

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Helpful?
Thank Rob R
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Rob R, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. I am very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. If there is anything we can do to assist in making your future...

Cambridge, United Kingdom
Reviewed 6 days ago NEW

As airport hotels go this is very nice, with plenty of space and excellent outdoor leisure facilities complete with poolside bar. I found the place to be a little quiet but that's the nature of these places. My only caution is that when booking online you need to read the small print. Even if you include one night in your...

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1Thank DJH747
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear DJH747, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Vancouver
Reviewed 6 days ago NEW

Great for an early morning flight out of Bangkok, with an included breakfast buffet that is the best we've ever experienced and opens at 3:30 AM! Easy to walk (all indoors) from the International terminal to the hotel

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Helpful?
Thank admybf
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear admybf, Thank you so much for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. The time you have taken to rate your stay with us is appreciated and well received in assisting us to maintain the exceptional experience. I look forward to welcoming you back at Novotel Bangkok Suvarnabhumi Airport Hotel, when you return to Bangkok in the...

Oslo, Norway
Reviewed 1 week ago

The hotel is the best airport hotel I've been to, It has all the facilities you want from a hotel, and the fact that it is close to the airport and also the airport rail link is a big plus. The downsides was the noisy A/C and that the room was always damp and smelled. The carped was also full...

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Helpful?
Thank angeleyez
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear angeleyez, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. Nevertheless I regret to learn...

Oudendijk, The Netherlands
Reviewed 1 week ago

We like this airport hotel very much its our second stay here. We Always book an executive room and enjoy the complimentry drinks and snacks in the executive lounge in the evening, the rooms hotel and restaurants are really nice and very clean. We like to go for an evening swim in the Hotels Lovely pool area and enjoy a...

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Helpful?
Thank manicus
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear manicus, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Location: Thailand > Samut Prakan Province > Bang Phli
Price Range: $138 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travelers.
39 questions
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you just need a place to sleep and shower in-between flights its ok...but better out there for the money if you have more time.”
 of 5 bubbles 900philv, 4 days ago | Read review
“The hallways are huge, if walking is difficult ask for a room near elevators.”
 of 5 bubbles , 1 week ago | Read review
“Getrrooms overlooking the pool!”
 of 5 bubbles 922carlosh, 1 week ago | Read review
“excecutive sure is worthwhile the extra costs”
 of 5 bubbles 533liaf, 3 weeks ago | Read review
“Some rooms are having an inside view (lobby f.i.)”
 of 5 bubbles Molen61, 5 weeks ago | Read review
5 of 5
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