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Novotel Bangkok Suvarnabhumi Airport

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Novotel Bangkok Suvarnabhumi Airport
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5,471 Reviews from our TripAdvisor Community

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Showing 4,310: English reviews
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Reviewed yesterday NEWvia mobile

Great pool, great gym, friendly staff. Good lounge with much to choose from. The rooms are big and clean. The hotel has a free shuttle from the airport (level 2 / exit 4) and back again. The food is allright but a little expensive. The location is great if you have an early flight the next day but it is...

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Helpful?
Thank Henrik R
Western Australia, Australia
Reviewed 2 days ago NEW

Being located as virtually a part of the airport structure and combined with two free shuttle service running every 10 minutes means this is an excellent choice for those quick overnight stays. The property presents as opulent and service is very high on the staff agenda. Because of its size rooms can be a significant walk from the lobby or...

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Helpful?
Thank 27Phil2015
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear 27Phil2015, We very much appreciate your comments regarding your stay at the Novotel Bangkok Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. Your comment will be share among with our team. I am sure that this feedback will encourage to all of our staff as we strive to continuously improve the quality of our services. Thank...

Reviewed 2 days ago NEW

Great to be picked up and whisked to this lovely hotel in literally a couple of minutes from the Bangkok airport. We had 12 hours to spare between flights and we really appreciated the 24 hour day rate. This avoids having to pay for two days when one checks in at 6.00am and checks out at 6.00pm. Rooms magnificently appointed...

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Helpful?
Thank Alf F
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Alf F, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything...

Greater London, United Kingdom
Reviewed 3 days ago NEW

Just stayed in this hotel for one night whilst in transit, good shuttle link every 10mins, spacious airy foyer and building, good service and attentive staff, restaurant for evening meal; food good but slow for which they apologised, breakfast buffet more than adequate and on from 3am, Rooms were spacious, clean and comfortable. Would happily use again

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Helpful?
Thank Jwilliamson1955
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Jwilliamson1955, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

whiskers13
Reviewed 4 days ago NEWvia mobile

We stayed at this hotel for 24 hours in between flights. We stayed in an club room, check in was smooth and fast. The room was ready even though it was 10am. Great pool, gym, spa and swim up bar. Lots of restaurants but very very expensive. Highly recommend for a short stay.

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Helpful?
Thank whiskers13
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear whiskers13, Thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport. We very much appreciate you sharing your feedback with us. It is always important to us to know what we should work on to improve our service and provide memorable stay experiences. And the positive feedback were encouragement for us as well. If there is anything I...

Denver, Colorado
Reviewed 4 days ago NEW

During a layover in Bangkok between a flight from Laos to Qatar, we had the opportunity to stay at this excellent airport hotel with a unique policy which makes it a great place for people like us. Your room is always waiting for you, so you can arrive at your convenience and you can stay for as much or as...

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Helpful?
Thank Abbey041
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Abbey041, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Las Vegas, Nevada
Reviewed 4 days ago NEW

This was my second year in a row that I stayed overnight awaiting next day flight. This stay ways as enjoyable as the first. Nice room, great bathroom, and fast internet as well. I'll stay here again!

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Helpful?
Thank Douglas B
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear Douglas B, Thank you so much for taking the time to let us know about your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. I am delighted to learn that you enjoyed your stay with us. Feedback such as this from our loyalty patrons is highly valued as it makes us better. Your positive comments and high scores noted...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

Third stay here (overnight... more like 10 hrs) while waiting for connecting flight to Kuala Lumpur. Hotel is very comfortable (got upgraded this time), large shower, good shuttle connection. Staff was very efficient during check in and check out. Enjoyed by stay, albeit a short one.

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Helpful?
Thank kakijalan
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear kakijalan, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Atlanta
Reviewed 5 days ago NEW

Here for one night between flights out of Bangkok. Prompt shuttle to hotel, easy check in, comfortable room, lots of choices for breakfast. Not here long enough to explore amenities but very pleased with short stay. Would easily return and recommend for similar uses.

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Thank like2travelAtlanta
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear like2travelAtlanta, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

pittsburgh
Reviewed 6 days ago NEW

The hotel is located through an internal walkway on the bottom floor of the airport. Make your way to the "B Floor" through the maze of escalators. Elevators would be more convenient as B floor is about 4 levels below departures but there are not enough elevators. You might find the slow elevators full. The signage in the airport just...

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Helpful?
1Thank techmgr1
Christophe G, General Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review

Dear techmgr1, May I take this opportunity to thank you for your recent stay at Novotel Bangkok Suvarnabhumi Airport Hotel. We appreciate your valued feedback which allow us to improve guest satisfaction. I am delighted to learn that you enjoyed your stay with us. Your positive comments and high scores noted have been shared with all associates to further support...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 12 meeting rooms, grand ballroom for up to 1,000 people and a business center. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue Subdistrict, 10540, Thailand
Location: Thailand > Samut Prakan Province > Bang Phli
Price Range: $145 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Bangkok Suvarnabhumi Airport 4*
Number of rooms: 612
Reservation Options:
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Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Bangkok Suvarnabhumi Airport staff and other travelers.
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Questions? Get answers from Novotel Bangkok Suvarnabhumi Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a room close to an elevator shaft and facing inward not towards the runways.”
 of 5 bubbles 27Phil2015, 2 days ago | Read review
“Rooms with a view of the pool garden are probably the best”
 of 5 bubbles alff514, 2 days ago | Read review
“Don't reserve too early because prices do change.”
 of 5 bubbles Go4er, 4 days ago | Read review
“it's right next to the main Bangkok airpost”
 of 5 bubbles sas494, 2 weeks ago | Read review
“interior facing the pool”
 of 5 bubbles PaulF772, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question