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Crowne Plaza Hotel Changshu

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Crowne Plaza Hotel Changshu
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142 Reviews from our TripAdvisor Community

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Showing 41: English reviews
1 review
2 of 5 stars Reviewed 1 week ago

while the staff and the rooms are very good i find this hotel very worn . I have stayed in this hotel now 12 times and nothing has changed the pool is dirty the gym is out of date. And as for the food in the club lounge if that's what you can call it is not edible in any... More 

Helpful?
Thank John F
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you for choosing Crowne Plaza Changshu Hotel as your host during your recent visit and at the outset, please accept our most sincere apologies for the disappointed experience at our hotel . As for your comments , we will add one or two courses of western food at club lounge to cater the foreigner's taste and for the internet... More 

Birmingham, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

I stayed here whilst visiting my fiancé who is currently working in China and resides at this hotel. The hotel itself is beautiful and room size is very good. We only ate breakfast while staying here which consists of both hot food, cereal and continental so a good variety of choice. The bar service was fabulous and the staff there... More 

Helpful?
Thank Tjeea H
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear Guest Thank you for choosing Crowne Plaza Changshu as your host during your recent visit. We value your stay experiences and comments and thanks a lot for your high recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Crowne Plaza Changshu hotel... More 

Oregon City, Oregon
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 14, 2016 via mobile

Have stayed at this hotel many times over the past 4 years with good results. This stay was no different than the other stays. The restaurant was good as always but I didn't get a chance to check out the remodeled club lounge unfortunately. The only complaint I have is that the climate control was deactivated in the hotel, so... More 

Helpful?
Thank Chris B
Crowne Plaza C, 经理 at Crowne Plaza Hotel Changshu, responded to this review

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Changshu.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the A/C has been documented and will certainly be looked into. We appreciate your feedback as this is our... More 

Kuala Lumpur, Malaysia
Level Contributor
172 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed March 11, 2016

I stayed here on business last week and enjoyed it. My room was big, clean, comfortable and quiet. I slept well. Previous reviewers mentioned staying here on business. This hotel does have that 'feel' about it especially in the morning during breakfast-time. 7 to 7.30 am each morning I was here saw the business crowd moving briskly in and out.... More 

Helpful?
1 Thank nick_ng
Crowne Plaza C, 经理 at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Changshu.We are very glad to know that our service helped in making your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and... More 

Frankfurt
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 14, 2015

There are not too many choices in this city regarding a western style modern hotel, the Crowne Plaza is one of the best choices. Rooms are spacious and clean, the Internet reliable. The restaurant offers a good selection of tasty food but it is the same every day. Getting to and from the hotel requires taxi or private transportation as... More 

Helpful?
Thank Mark_in_Asia74
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Liverpool, United Kingdom
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 24, 2015

business stay, first 7 weeks then 8 weeks, the hotel is little far from both main town and bus terminals, but the taxi fare is 10 to 20 rmb anywhere in changshu, outside no.12 bus will take to you the rt mart and one of the main long distance bus stations to shanghai, wuxi, nantong and suzhou etc. its over... More 

Helpful?
Thank thanga_uk
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Milan, Italy
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed September 25, 2015

I spent two nights in this hotel, during my business trip in China. It was a good hotel, close to my Company plant. Kind and very available personnel at front desk, they solved a reservation mistake done by my travel agency. The rooms are nice and clean, the rate is really appropriate. Nice live music in the evening, good beers...... More 

Helpful?
Thank Federico G
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Boston, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2015

Good food, good gym, friendly staff! It's convenient to a number of restaurants nearby. The breakfast buffet is as good as they come! It's a little far from city center, but otherwise a great stay. Will stay again!

Helpful?
Thank Crusader71
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. More 

Seattle, Washington
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 5, 2015

I stayed here for 4 nights for business. The hotel itself if nice for Crowne Plaza. The room itself is what you'd expect, but it had little noise isolation. I can hear the tv noise from next door which didn't bother me, but it could have if it kept on late at night. Wifi was good in the room. The... More 

Helpful?
2 Thank Travel_Recess
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thanks for sharing your valuable comments with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. Ensuring all our clients leave satisfied is our goal.We hope to have an opportunity to serve you again in the near future. More 

Chardon Ohio
Level Contributor
164 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 221 helpful votes
4 of 5 stars Reviewed April 16, 2015

I stayed at The Crowne Plaza Changshu for two nights in late March on a business trip. It is a little less than two hours to the hotel from the Airport in Shanghai. This hotel is on the better side of what you would expect from a Crowne Plaza, especially the public areas. They are certainly set up to handle... More 

Helpful?
1 Thank Bobo185
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Changshu is an international business hotel situated in the centre of Changshu s new district, in southeast Jiangsu province, one of the most rapidly developing areas in China. The hotel is set in dynamic Zhongjiang Plaza the largest multi-functional complex in the region, next to the Changshu New Stadium and the Exhibition Centre, with easy access to the downtown commercial area. It s also easily accessible from all major routes, only one hour s drive from Shanghai Hongqiao airport and 90 minutes drive from Pudong International airport. Committed to meeting the needs of the business traveler, we offer not only comprehensive meeting services, but also leisure and entertainment facilities. Apart from the Industrial Park and Development zones nearby, a short drive away is spectacular scenic attractions including famous Shajiabang Scenic Spot, Yu Mountain, Shang Lake and Yang Cheng Lake for your relaxation. You wouldn t expect any less of us. Whether you are on business or leisure, Crowne Plaza Changshu is The Place To Meet. ... more   less 

Additional Information about Crowne Plaza Hotel Changshu

Address: NO. 6 Kaiyuan Avenue, Changshu 215516, China
Location: China > Jiangsu > Changshu
Price Range: $61 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Changshu 4*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Priceline, Odigeo, Hotwire, Travelocity, Hotels.com and Agoda so you can book your Crowne Plaza Hotel Changshu reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Changshu
Hotel Style:
#1 Spa Hotel in Changshu
#2 Best Value Hotel in Changshu
#3 Luxury Hotel in Changshu
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