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Crowne Plaza Hotel Changshu

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151 Reviews from our TripAdvisor Community

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Showing 47: English reviews
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Reviewed 3 days ago NEWvia mobile

Nice place would probably give it 3.5 stars if I could. Food was very good. Room was worn and showing a lot of wear. Bed is very firm for a US chain hotel but typical for China. Stayed on the executive level. No longer serve breakfast and not even open until the evening for a couple short hours for hors...

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Thank James B
Roha
Reviewed 3 weeks ago

I stayed here for 3 nights to attend one seminar of industrail function. Nice hotel for such events. Rooms, food and staff are good. Could be better if there is Indian some Thai and Indian dishes Little away from city centre

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Thank ArunRoha
Oslo, Norway
Reviewed January 19, 2017

The hotel is getting old and a bit outdated. There was mold on the walls some places and the wallpaper was coming off both in the room and in common areas. In addition it was freezing and all the employees was wearing their coats inside. The room however was nice and warm. My colleague and I went to the spa...

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Thank Benedicte E
Guangzhou, China
Reviewed December 10, 2016

I was in Changshu just for one night. A reservation was supposed to have been made for me by the company I was there to visit. They couldn't find the reservation, but they seemed to give me the rate that I was supposed to have and this was done fairly easily. This struck me as better than typical service in...

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Thank eionpadraig
Reviewed August 14, 2016 via mobile

It's my second time to stayed in this hotel. This hotel is value for the money. Offers free welcome drinks and they have very reasonable 122 CNY buffet dinner. I enjoyed the lamb and mini lobster. The hotel also offers membership that could earn points during stays.

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Thank alland_aga
New Delhi, India
Reviewed August 3, 2016

Great place to stay in Changshu. Although it is away from the commercial center but Hotel is equipped enough to take care of your food and leisure needs. Rooms are spacious and sleep quality is very good. Staff is helpful and knows a bit of English as well.

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Thank tVikasg
Reviewed July 20, 2016

while the staff and the rooms are very good i find this hotel very worn . I have stayed in this hotel now 12 times and nothing has changed the pool is dirty the gym is out of date. And as for the food in the club lounge if that's what you can call it is not edible in any...

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2Thank John F
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Thank you for choosing Crowne Plaza Changshu Hotel as your host during your recent visit and at the outset, please accept our most sincere apologies for the disappointed experience at our hotel . As for your comments , we will add one or two courses of western food at club lounge to cater the foreigner's taste and for the internet...

Birmingham, United Kingdom
Reviewed May 8, 2016 via mobile

I stayed here whilst visiting my fiancé who is currently working in China and resides at this hotel. The hotel itself is beautiful and room size is very good. We only ate breakfast while staying here which consists of both hot food, cereal and continental so a good variety of choice. The bar service was fabulous and the staff there...

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Helpful?
Thank Tjeea H
Crowne Plaza C, Manager at Crowne Plaza Hotel Changshu, responded to this review

Dear Guest Thank you for choosing Crowne Plaza Changshu as your host during your recent visit. We value your stay experiences and comments and thanks a lot for your high recognition , we will continuously strengthen our staff service skill training to provide better service for our guests. Thank you for your interest and attention that Crowne Plaza Changshu hotel...

Oregon City, Oregon
Reviewed April 14, 2016 via mobile

Have stayed at this hotel many times over the past 4 years with good results. This stay was no different than the other stays. The restaurant was good as always but I didn't get a chance to check out the remodeled club lounge unfortunately. The only complaint I have is that the climate control was deactivated in the hotel, so...

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Thank Chris B
Crowne Plaza C, 经理 at Crowne Plaza Hotel Changshu, responded to this review

Dear guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Changshu.We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments about the A/C has been documented and will certainly be looked into. We appreciate your feedback as this is our...

Kuala Lumpur, Malaysia
Reviewed March 11, 2016

I stayed here on business last week and enjoyed it. My room was big, clean, comfortable and quiet. I slept well. Previous reviewers mentioned staying here on business. This hotel does have that 'feel' about it especially in the morning during breakfast-time. 7 to 7.30 am each morning I was here saw the business crowd moving briskly in and out....

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2Thank nick_ng
Crowne Plaza C, 经理 at Crowne Plaza Hotel Changshu, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Changshu.We are very glad to know that our service helped in making your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Changshu is an international business hotel situated in the centre of Changshu s new district, in southeast Jiangsu province, one of the most rapidly developing areas in China. The hotel is set in dynamic Zhongjiang Plaza the largest multi-functional complex in the region, next to the Changshu New Stadium and the Exhibition Centre, with easy access to the downtown commercial area. It s also easily accessible from all major routes, only one hour s drive from Shanghai Hongqiao airport and 90 minutes drive from Pudong International airport. Committed to meeting the needs of the business traveler, we offer not only comprehensive meeting services, but also leisure and entertainment facilities. Apart from the Industrial Park and Development zones nearby, a short drive away is spectacular scenic attractions including famous Shajiabang Scenic Spot, Yu Mountain, Shang Lake and Yang Cheng Lake for your relaxation. You wouldn t expect any less of us. Whether you are on business or leisure, Crowne Plaza Changshu is The Place To Meet. ... more   less 

Additional Information about Crowne Plaza Hotel Changshu

Address: No.6 Kaiyuan Avenue, Yushan Town, Changshu 215500, China
Location: China > Jiangsu > Changshu
Price Range: $72 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Changshu 4*
Number of rooms: 268
Reservation Options:
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Also Known As:
Crowne Plaza Changshu
Hotel Style:
#1 Spa Hotel in Changshu
#3 Best Value Hotel in Changshu
#3 Luxury Hotel in Changshu
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Changshu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for higher floor rooms to get good view of the city. Club rooms are best.”
 of 5 bubbles tVikasg, Aug 3, 2016 | Read review
“club lounge had room with lounge”
 of 5 bubbles thanga_uk, Oct 24, 2015 | Read review
“If you have dinner at the 1st floor restaurant, do not choose any western dishes. They just don't know how to make them. I for example had my worst burger ever! My recomendation is to go for Asian food. My Nasi Goreng was fine and tasty.”
 of 5 bubbles kimmos544, Mar 28, 2015 | Read review
“We were in room 1105 which was a large room with a decent view.”
 of 5 bubbles 40jank, Jan 7, 2014 | Read review
“Be a member of the priorityclub!”
 of 5 bubbles LeoV209, Jul 11, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question