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Hacienda Los Algodones

Encino St., Los Algodones 21970 Mexico
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (116)
Room & Suite (25)
Dining (7)

About

Location
Cleanliness
Service
Value
Our facility is located in the friendly border town of Los Algodone, Baja California, Mexico (seven miles west of Yuma, Az); the fastest growing place for medical tourism. Our hotel is located just four blocks from the border crossing, in a tourist area safe to walking. It is a very big difference compared to other border cities in comfort, attention and security. It is worth to mention that Hacienda Los Algodones is a Dog & Cat friendly hotel, please note, special rate may apply ($10 dlls fee per night; weight must not exceed 20 lb per pet). Don't leave your pet behind! Let us assist you and your friend. All the rooms are equipped with Queen size beds, a 32" Flat Screen Tv w/Cable, WiFi, side bed tables, a drawer, a security box, air conditioning, we also count with maid and laundry service as well as private bathrooms in each room. The hotel have secure parking. We also have a shuttle service between the clinic and the hotel if you don't want to move your car.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Restaurant
Pets Allowed ( Dog / Pet Friendly )
Salon
Baggage storage
Free internet
Wifi
Public wifi
Internet
Breakfast in the room
Snack bar
Special diet menus
Solarium
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
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Room features
Non-smoking rooms
Air conditioning
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
177Reviews24Q+A68Room tips
Traveler rating
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Popular mentions
I was supposed to get a free 2-night stay as part of warranty work being done by Sani Dental (who are fabulous). I arrived after having had a root canal and was told I had to pay them in FULL at check-in and Sani woild subtract the stay from my bill. When I told them I paid my bill with Sani in full and showed them the paperwork proving it, they STILL insisted I pay in full or I couldn't check in. I had to take the shuttle back to Sani who told me it NEVER SHOULD HAVE HAPPENED and would call the manager to resolve the issue. I said I would not return to a hotel where I had been treated so rudely. They put me up at the Cielito Lindo where they were kindness itself - especially Josie who did everything she could to make me feel welcome. DO NOT GO TO HACIENDA if you can help it. I didn't even get a smile when I first walked in the door and it went downhill from there.
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Arrived at night, the customer service was not friendly at all and slow down all the process plus we had a pet. For $ 60 room and $ 35 pet, we got small room with broken bed, broken drawer, broken fridge, opened water botels and so on. Plan to stay 4 days turn just a day. At the end found out the price of room $ 50 and pet $ 10.
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I've stayed at this hotel many times and have enjoyed it very much and have also referred it to others. I stayed last month with a friend and was disappointed to learn i had to pay $35 per dog per day! Not deposit...rent! Later I read in their statement that the price was $10. Quite a difference. So i was overcharged $50. There was no damage done by my dogs. I also noticed a big increase in dining rates also. Not a great way to treat returning visitors. However, Tony (manager) was still very nice. At least one thing stayed the same.
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My recent stay at the Hacienda in Los Algodones was by far my worst. Their recent changes are troubling as these reflect their values: targeting dog owners and women. If you expect that you and your visiting guests are treated with respect, this is not the place for you. - Room rates went up $10 per day, - dogs are charged $35 per dog per day, and - I’ve never in my life at any establishment in any country been treated the way I was by this abusive new Hacienda manager. What has not changed is Tony at the front desk. As always, Tony is helpful, professional and super friendly, thank you, Tony. The room rates increased $10/day. Not sure why, there are no improvements. Every time it rains the ceilings continue to cave in, floors flood, and the rain runs down the walls and windows on the inside. Dogs used to stay for free. However, according to the owner, they are now required by Mexican law to charge $35 per dog per day unless you have paperwork to proof your dog is a support animal. Is this accurate? I would appreciate any feedback on this issue. A refundable deposit is understandable but charging $35 per dog per day is just greed. The floors are tiled, so how would a dog damage anything on a tiled floor. Plus, these rooms/floors are not exactly clean to start with. Last but not least, I was blatantly disrespected as a paying guest. My friend was waiting outside in the court yard for me (he translates for me as I don’t speak Spanish) when he was verbally abused by this manager, a skinny little guy on a power trip. When I politely told this nasty manager that my friend was my guest, he refused to acknowledge me, pretended to not hear me, didn’t even look in my direction. I am a senior citizen and never in my entire life have I been treated like that. He pretended to not see me for the remainder of my stay, no apologies. My experience with this abusive and nasty manager underlines what happened a couple of weeks ago when one of the waterlines broke underneath an older lady’s house. With water gushing down the street, my friend turned the water off at the watermain. The broken waterline was not her fault/responsibility but this nasty manager yelled at her and verbally abused this older lady. My friend stood up for her and that is why this nasty manager verbally abused him. I find it deeply troubling that the Hacienda replaced their former hospitality with a manager with these appalling values.
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I had a WONDERFUL time there before and after my dental surgery! The room was adequate. I took an air mattress (as I do on all travels) and slept blissfully. The patio was a great gathering place all day. I felt totally safe there. The shuttle van to and from SaniDental was nice and the guys driving were sociable and fun to get to know. The food was good. Freshly cooked. One day they were out of ice cream so coveted milkshakes were not available :-) I will stay there whenever the need arises to return... a vacation there might be nice. Take an air mattress, low price at Walmart, so you get a comfortable night's sleep.
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PRICE RANGE
$60 - $96 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California NorteLos Algodones
NUMBER OF ROOMS
38
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