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Iberostar Ensenachos

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Iberostar Ensenachos
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4,639 Reviews from our TripAdvisor Community

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Showing 3,025: English reviews
nova scotia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed yesterday NEW

We tend to go to much smaller resorts. We always ask for a quiet room a week ahead and this was the first time we received an email reply. On arrival our room was perfect. We spent most of the time on our balcony! What we found outstanding was the grounds. For once, dense vegetation and mature trees were part... More 

Helpful?
Thank Novanan
Victoria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW

Our last visit to Ensenachos was February of this year, and we've just returned from another stay from November 24 - December 1. Bus ride from the airport was swift, with no stops along the way, thanks to everyone thoughtfully moderating their cerveza consumption. Although we did not get a room in any of the buildings we had requested, nor... More 

Helpful?
1 Thank Islander279
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW

Is the first time I have been in a hotel in Cuba without things to complaint about, finally I could enjoyed my stance 100% happy. Also all my family I was being had the same feeling. I need to say that I have my doubts before arriving, but Iberostar did definitely their job great in this hotel, I hope they... More 

Helpful?
1 Thank Jose B
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos, one more time as your vacations destination. It is amazing all those praises you mentioned about your stay, which describe exactly the kind of experience we always try to give to our guests. All this aspects are really important, since all of them are helping others to choose the correct vacation destination.... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

First time at this resort though I have been to Holguin in Cuba several times before. I found this resort to be sub part for a five star, I have had considerably better experiences at four star resorts. Positives: Beach, landscaping, general elegance of aesthetic, Negatives: Service, amenities, nightlife, food This resort has a relaxed and family friendly atmosphere. It... More 

Helpful?
4 Thank Bad_Bad_Leroy_Br0wn
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for staying at IBEROSTAR Ensenachos. Your considerations are very important for the successful development of our hotel. We are thankful to receive your review despite we did not satisfy you completely. Our staff is constantly trying to make the stay of our guests pleasant and comfortable. We apologize for the hassles you have encountered in your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I had an awesome trip and I'd definitely recommend this resort. The beach and resort are beautiful with very friendly staff, awesome Cuban music in the evenings. I visited with my mom and we both had an amazing time. There were a lot of people who had stayed there in the past and returned-- I'd definitely go back again!

Helpful?
1 Thank Upside Downside T
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos as your vacations and sharing your experience with the Tripadvisor community. It is amazing to know that we have met your expectations in the property. Thanks for mentioning all those aspects that you have enjoyed the most, as the amazing service received by the staff, our magnificient beaches and the cuban music.... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

My husband and I just came back. We stayed November 25-30. This was our first trip to Cuba. We LOVED this hotel. The staff are the friendliest people I have ever met. Our housekeeper was amazing. I can't remember her name but we stayed in room 2929. The food was way better than expected. I've heard so many stories about... More 

Helpful?
2 Thank valerieann41
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos as your vacations destination and for sharing your experience with us. For us, this is one of the most exciting feelings when we succeed in providing our service. We are more than happy to hear that you have enjoyed your vacations and the overwhelming service received by the staff, especially from Liliany... More 

Malagash, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

We stayed at Iberostar Ensenachos from November 18 to the twenty fith. We had never visited Cuba before and were a little lerious about our trip. We couldn't have been so wrong about going to Cuba. It started out with a great flight which landed fairly early in the afternoon. We did have a 1 1/2 hour bus ride to... More 

Helpful?
4 Thank Ina C
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for staying at IBEROSTAR Ensenachos, now, on your first time in Cuba, and for sharing your experience on TripAdvisor. On behalf of our manager and the whole staff, we will like to appreciate your review. For us, this is one of the most exciting feelings when we succeed in providing our service. We are more than... More 

Cobourg, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago NEW

Stayed from 10-17 Nov. Wife, 10yr old daughter and myself. We said after our last visit to the Cayo Santa Maria area that we didn't want to go back because of the drive from the airport. Glad we changed our thoughts on that! We have stayed at numerous Iberostar resorts in Cuba and DR. This resort ranks with the best... More 

Helpful?
7 Thank Andrew B
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the hotel staff of IBEROSTAR Ensenachos for your holidays and for sharing your wonderful experience with us. We are so happy to know that we did not disappoint you, making your stay memorable and pleasant. Our team is always trying to pleased our guest until the end of their vacations; your comment has been shared with... More 

Kitchener, Canada
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 1 week ago NEW

the beaches are the best i have been to especially the enchendoes beach, which you take a cart to ie not a lot of people white sand, wide, good snorkelling, beach service for both food and drinks it looks like a sandals commercial the board walks are composite wood which makes walking on them cool to the touch a great... More 

Helpful?
4 Thank kwfrozen
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for staying at IBEROSTAR Ensenachos for your holidays. It's nice to hear that have had an excellent experience at our property. Our aim is to provide high quality in services and comfortable facilities, we are happy to know that we satisfied your needs. Once again, thank you so much and we remain at your disposal in... More 

Barrie, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago

This is our fifth return trip to Iberostar. We have been to Cuba several times over the years and stayed at various resorts. As far as we are concern this resort beats them all! Looking forward to February 2017.

Helpful?
5 Thank Joseph Guy h
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for posting in advance. We look forward to host you in Februrary. We remain at your entire disposal in case you need asistance for you accomodation. Best regards Quality Manager IBEROSTAR Cuba More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Location: Caribbean > Cuba > Cayo Ensenachos
Price Range: $180 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Iberostar Ensenachos staff and other travelers.
509 questions
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Kitchener, Canada
3 months ago

See all questions (509)

Questions? Get answers from Iberostar Ensenachos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Buildings 41 and 42 are good for families who want to spend time at the pool and/or Megano Beach.”
 of 5 bubbles Islander279, 2 days ago | Read review
“close to the lobby, the swimming pool or a beach, because the hotel is huge”
  • breakfast at room
 of 5 bubbles 189joseb, 3 days ago | Read review
“All the rooms are great some are closer to the lobby. They have carts to transfer people to the beaches.”
 of 5 bubbles 229inac, 6 days ago | Read review
“Low 40's are close to amenities especially if travelling with kids.”
 of 5 bubbles AndrewB861, 1 week ago | Read review
“we were on the second floor spa section”
 of 5 bubbles kwfrozen, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question